SUMMARY:

• Around 9 Years of extensive experience in Kronos Workforce Central with Healthcare and Retail Clients for business analysis, documentation, software configuration, testing and deployment as well as implementing, upgrading, and maintaining Kronos TimeKeeper and Accruals etc.
• Proficient with SDLC methodologies:
• Advanced understanding and experience with Kronos v6.0 - v8.0 WFC products. Also, experience in Implementing & configuring of Workforce Timekeeper, Accruals, Advance Scheduler, Leave & Attendance, Analytics and Device Collection Manager (4500 and 9000 (Intouch) Terminals), Workforce Connect 6.0 and WIM (Workforce Integration Manager).
• Experience in upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0 in Kronos module.
• Expertise with Time Card Management, Employee Accrual Maintenance, LOA(Leave of Absence), Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler and Forecaster.
• Provided many creative systematic solutions to client HCM payroll constraints or labor costing challenges and industry experience including manufacturing and retail.
• Having knowledge and hands on experience with Workforce Connect, Workforce Integration Manager (WIM) and Process Manager.
• Create and manage project files to provide historical reference for the retention, protection, retrieval, and transfer of records.
• Strong background in the translating business requirements into system language utilizing verbal acuity and technical proficiencies.
• Worked as Kronos ERP Analyst, developing Kronos Project Design Documents for various modules like WFC, Absence Management and Attendance Management.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Highly knowledgeable in Kronos support, Labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos with vast experience in Kronos configuration and support.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary changes in the Kronos Work Force Central.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
• Involved in setting up Attendance policies, Discipline levels and employee interaction with policies.
• Involved in using Record Retention Policies for setup & maintenance, using setup data manager for migration between two instances.
• Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyperfind Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor.
• Extensively worked on Data Integration tools like Connect & WIM and versed in Integration of systems between HRMS and various HCM Payroll systems.
• Experience in the development of Business Process model, end user training, and documentation in the HR modules.
• Experience in all phases of software development life cycle (SDLC) which includes User Interaction, Business Analysis, Design, Development, Integration, Documentation, Testing, Deployment, Builds, Configuration and Code Management, Production/Customer Support, Maintenance and Enhancements.

TECHNICAL SKILLS:

Kronos Skills: Pay rule, Work Rules, Labor Levels, Labor Accounts, Pay Codes, Holiday & Overtime, Access Profiles, Display Profiles, Accruals Workforce management (WFM) Tools: Kronos (Kronos 6.0-8.0 WFC)

Testing Tools and Processes/Technologies: Atlassian Jira, Waterfall, UML, Agile/Agile Scrum.

ERP Suite:: Oracle E-Business Suite, AP, PO, AR, AOL, Iexpense, Iprocurement, HRMS, HCM Payroll

Database: /Tools: SQL, Oracle, SQL Developer, SSMS

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager

PROFESSIONAL EXPERIENCE:

Kronos Analyst/Developer

Confidential - Nashville, TN

• Experience using SDM to import setup from test environment to prod environment.
• Experience in Updating Pay Code Distributions to reflect new pay plans.
• Configured InTouch devices for new location.
• Created new interfaces using WIM, Employee import, payroll export, labor level import, as well as ad hoc to get large amounts of data loaded as needed.
• In addition, supported and provided solutions for current production as requested.
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Experienced in organizing, managing and executing Global UAT projects and driving the completion of project deliverables within established timelines.
• Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following SQL code standards.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule in Kronos WFC v6.3 and currently 8.0.
• Created the test plan and wrote the test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export etc.

Kronos Functional Analyst

Confidential, Houston, Tx

• Performed analysis work within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
• Configuration of shift differentials, accruals and holiday schedule for union employees.
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Implemented ADP eTime/ Kronos Workforce core v6.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager.
• Monitor Help Desk/Tech Support Activities assign call tickets as required.
• Coordinate the Helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
• Testing Lead devising test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export.
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
• Developed designed documentation for the configuration of the software based on discovery call.

Kronos Consultant

Confidential - Mountain View, CA

• Installed Kronos Workforce Central v6.3, Kronos WIM v6.3, DCM and Process manager on client servers.
• Implement Kronos best practices to ensure efficient time keeping for managers, employees and payroll staff.
• Worked on Various Issues related to products such as Kronos Core Concepts, WIM, Navigator and Workflow Notifications.
• Involved in Authentication of various Issues such as Integrating with Customer Authentication Systems, Communication and Java Plug-in Issues, Database Connectivity, System Environment & System Settings Issues, Integration with External Mail Systems, System Performance Issues, System security and Workflow Notifications.
• Production support of Enterprise Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Help HR and HCM Payroll departments transition outdated time and attendance systems to Kronos electronic system.
• Installed, configured, and test KRONOS Workforce Central which includes expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce HR and Payroll, Accruals.
• Engaged with requirements gathering, assessments, interfaces, application configuration and support for Kronos Workforce Management (WFM) Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
• Worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related block components for Pay policies.
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Providing Root Cause Analysis (RCA) for various Customer problems and presenting them to the Stakeholders.
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Assist payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Production support of Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked on various elements of Kronos Workforce Timekeeper such as Pay Rules, Work Rules Configuration, Hyper Find Queries, Configuration and Performance.
• Tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules, etc.

Implementation Consultant(eTime)

Confidential

• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Modify Function access profiles, tested, and prepared for Workforce Mobile Manager
• Work with Pay Policy enhancements and builds
• Work with Accrual enhancements and builds
• Work with both Business and Retail Business on needs for new enhancements.
• Conducting assessments to define and document current business practices and policies, educate how the Kronos product will impact business practice as well as process.
• Performed analysis work within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
• Configuration of shift differentials, accruals and holiday schedule for union employees.
• Create testing workbooks, which includes scenarios and expected results to ensure a successful test phase.
• Create various interfaces into and out of the Kronos product.
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).