PROFILE:

A Program, Product, Project Manager and Certified Agile Consultant and Coach with over 20 years of successfully delivering business and technology transformation programs with Confidential 500 companies. Possessing exceptional leadership, management and communication skills. Ability to foster long - term trusted senior executive relationships across a broad range of business and technology stakeholders and industries. Proven track record of building and leading high performing lean-agile teams delivering on portfolio of business and technology programs.

PROFESSIONAL SUMMARY:

• Expert program, product, project, change and demand management capability employing agile, waterfall and blended approaches and methodologies;
• 20+ Years of managing omni-channel business and technology solutions delivery for multiple industries including Financial Services, Healthcare, Retail/E-Commerce, Technology,, Automotive, Management Consulting and others;
• Established management and governance frameworks supporting legacy waterfall and agile approaches;
• Certified and experienced Lean-Agile Consultant, Coach and Practitioner, enable and execute at Enterprise, Portfolio, Program and Team levels supporting business and technology solutions delivery;
• As Agile Consultant and Coach support Agile CoE & CoP, execute and mentor Executives/Product Manager/Owner, Scrum Master, RTE/Lead Scrum of Scrums and employ Agile tools such as Jira/Confluence/TFS, and others;
• Excellent ability to communicate with business and technology stakeholders at all organizational levels;
• Experienced with Digital Campaign Management using tools;
• Experience of range of financial payments processing including real-time payments (ISO 20022);
• Managed onshore, offshore and near-shore delivery teams supporting multiple concurrent program, project and product workstreams and project/scrum teams;
• Managed delivery of initiatives on multiple platforms including Cloud (SaaS, IaaS, PaaS), Big Data, Data Lake, DW, ETL, Digital Asset Management, CMS, Mobile, Web, Digital, Client-Server and Mainframe; Managed cloud environment experience includes: AWS, GCP, Adobe Managed Services;
• Excellent vendor engagement and management capability;
• Experienced trainer, educator, facilitator and mentor.

TECHNICAL EXPERTISE/EXPERIENCE:

Well versed in many mainstream technologies from Mainframes to Web-based Portal and Cloud based solutions including: various Digital platforms and CMS’s, SaaS, IaaS & PaaS, XP, CI/CD, NoSQL DB’s, DevOps. Strong Agile and Portfolio Project Management experience. Very good understanding of various JEE, Microsoft/Dot.Net and Open-Source frameworks/technologies.

PROFESSIONAL EXPERIENCE:

Confidential, NY

Agile Consultant/Project Manager/Scrum Master

Responsibilities:

• Agile enablement and execution managing product backlog/MVP/Scrum of Scrums; Agile coaching and Jira/Confluence/Zephyr administration/support defining Workflows, Kanban and Scrum Boards. Agile approach employed: Confidential and ScrumBan. Supported Confidential ’s Agile CoE and CoP initiatives.
• Workstreams included, Customer Channels (Branch, Digital & IVR); Payment Solutions; Data Warehouse/ETL; IVR; Fraud; Cheque Processing.
• Engaged internal business, legal, purchasing, technology teams and multiple vendors including BKFS, Dovenmuehle, PHHMortgage, Bank NY Mellon, SQN Banking Systems and Alogent Payment Systems.
• Required adherence to KYC, GDPR, SOX and other regulatory requirements
• Defined process maps, use cases refined product backlog with business (product owners) groups
• Supported multiple digital and legacy workstreams as Scrum Master. Successfully delivered on all planned workstreams Dec 2018;

Confidential

Program Manager

Responsibilities:

• Agile Consulting, coaching and enablement.
• Managing transition from waterfall to agile and legacy to digital;
• TOM definition, Demand/Backlog management, RACI/Pods/DevOps development, Workflow definition, EUC including Business Intelligence and Analytics;
• Required adherence to KYC, GDPR, SOX and other audit/regulatory requirements
• Regular program updates to stakeholders;
• Managed delivery of various SaaS technologies in support of a Google Cloud Platform deployment including: Google Cloud storage and ETL tools; Confidential Data Lake; Tableau for Business Intelligence;
• Establishing Scrum Pods; Scrum team members located in USA, UK and India.

Confidential, Boston, MA

Project Manager/Scrum Master

Responsibilities:

• Planning for cross business unit contract identification, collation, transformation and processing to support Confidential ’s RRP requirements;
• Manage agile solutions delivery teams to provide financial contract content normalization;
• Scrum Master to adapt Vendor (Adlib) Software solution to support Confidential requirements, engaged DevOps, CI/CD teams/execution; Employed MS TFS and Test Automation tools.
• Agile Consultant to support Kanban based process/execution of xxx,000 financial agreements/contracts requiring content capture, parsing, consolidation, digital storage and report generation;
• Supported migration of Vendor (Adlib) Solutions to SaaS TOM platform of Google Cloud Platform.

Confidential, MN

Senior Program/Project Manager/Scrum Master

Responsibilities:

• Managed digital solutions product demand/backlog and executive reporting on all workstreams and managing subset of workstreams as project manager.
• Managed AEM upgrades from 5.6, 6.1 & 6.2. (following Agile & Waterfall) supported by onsite and remote resources (engaged service providers including Adobe, 6D Global, ICF-Olson) delivering solutions in an Confidential validated systems environment.
• Successfully delivered a multi-tenant, multi-lingual global AEM digital omni-channel solution supporting product marketing and communications groups of Confidential . Solutions included: AEM Workflow, Adobe Cloud, definition/implementation, Digital Asset Management, Digital Marketing, Salesforce, Campaign Management, Dynamic Tag Management, etc.
• Technical workstreams supported Business Intelligence and Business Analytics employing SAP BO integration with AEM Components;
• Supported content release strategy for multiple LOB’s.

Confidential

Senior Project Manager

Responsibilities:

• Manage an upgrade of a Laboratory Notebook vendor solution.
• Engaged Vendor and Confidential Vendor Management/Purchasing group.
• Managed multiple workstream technical groups/teams in an Confidential validated systems environment

Confidential

Senior Project Manager

Responsibilities:

• Manage an upgrade of a Privileged Access Management vendor solution.
• Engaged Vendor and Confidential Vendor Management/Purchasing group.
• Worked with business leads and managed multiple workstream technical groups/teams.