Senior It Program Manager Resume
Morristown, NJ
SUMMARY:
- Sr. IT Program/Project Manager with global experience in Information Technology including 14.5 years in Confidential
- Proven ability in managing multi - million-dollar programs and leading large teams.
- Exhibited leadership and oversight on critical decisions, resulting in organization improvement and achieving excellence.
- Recognized as Trusted IT Business Partner, Influencer of IT Strategy and making positive impact.
- Inspirational Leader and demonstrated presentation, analytical and complex problem-solving skills, communicating effectively with all levels in the organization including stakeholders’ engagements.
- Expertise in end-to-end Program and Project Management Life Cycle (SDLC) including waterfall, Agile/Scrum and Hybrid models.
EXPERTISE AREA:
- Program Management
- Project Management
- Team Management
- AOP Planning
- Strategic Planning/STRAP
- Waterfall & Agile/Scrum
- Leadership Skills
- Communication Skills
- Interpersonal Skills
- Compliance
- Information/Cyber Security
- Application Strategy
- Productivity Improvement
- Release/Change/Issue Management
TECHNICAL SKILLS AND KNOWLEDGE:
Program & Project Management: MS Project Plan (MPP), CA PPM (Clarity), JIRA, PMO, MS-Office, Digite, CVS, SVN
Design and Development: Human Factors, Microsoft.Net, MS-SQL Server, Oracle DB, MS-Visio, Nintex, Webparts
Performance Dashboard: Business Objects, Business Intelligence, Web Portals, MS-SSRS, SharePoint 2016
ERP: SAP R3/ECC6 - EHS (GLM, Product Safety SDS, DG, WWI) MM, PS, S/4 HANA 1709, Kronos
IT/Regulatory Compliance: OSHA, BS5609, FDA/cGMP, IMDG, DOT, DLP, Cyber Security, EPA & IT
Manufacturing: MES (Manufacturing Execution System), GLM (Global Label Management), LIMS (Lab)
PROFESSIONAL EXPERIENCE:
Senior IT Program Manager
Confidential, Morristown, NJ
Responsibilities:
- Led team of 375+ to deploy SAP-GLM for printing 15M labels with 190 templates and 100+ industrial Confidential label printers
- Mitigated $500M+ of enterprise risk by unifying 30+ labeling solutions and complying with Confidential - Top project award
- Planned, designed and executed common compliance-corrective actions (CAPs) across Confidential functions
- Reported program status to VP/CIO- Corporate IT, Director Compliance, Steering Committee for strategic decisions
- Created and implemented remediation and sustenance strategies aligning with 100+ stakeholders
- Developed and implemented strategies, protecting vast volumes of PCI and PII data across platforms globally
- Executed certification program for over 20,000 team sites Enterprise-wide including Open & Limited sites
Senior Project Manager
Confidential, Morris Plains, NJ
Responsibilities:
- Developed strategic applications roadmaps achieving business goals and objectives, and continuously improved business performance for various IT applications across Confidential
- Initiated and delivered various large programs and projects for Confidential, and Manufacturing aligning to business strategy
- Participated in Annual Operating Planning and STRAP initiatives, driving results in a highly matrix environment
- Partnered with business, IT Directors, Center of Excellence for M&As of Sigma-Aldrich and AdvanSix Spin-off Program
- Responsible for team performances appraisals, provide coaching and development, PDS reviews and salary planning, hiring the team members, job postings and counsel team members in career development
Program Management
Confidential
Responsibilities:
- Product planning in an empirical environment, accountable for preparing business case/values, waterline projections and AR
- Practicing agility, responsible for budget planning, tracking, payback period and ROI benefits for ideas, products and projects
- Managed cross functional programs, projects, rapid delivery, and support engagements with partners and consultants
- Followed IT/IS PMO processes/procedures, change and release management, for successful deliverables within budget
- Accountable for quality measures and system validations including usability, load balancing, and performance of applications
- Facilitate project/scrum events, host workshops, capture and analyze project/sprint/support metrics
- Represented for audits and phase gate reviews with 100% stakeholders’ acceptance and IT compliance
- Deployed Manufacturing Execution System (MES), for managing production, consumption, by-products and inspections
- Led spinoff programs and rationalized legacy manufacturing apps from 350+ to 117 resulting in Right and Fast Gold Award
- Mitigated $12M revenue risk by performing retrospective cGMP validation of IT systems for 21 CFR part-11 compliance
- Implemented Mfg. plant performance dashboards for ISC on plant safety, quality, delivery and production volume metrics
- Implemented offline OSHA label printing solution for DCs and Toller, saving $500K+ and 30% improvement in shipments
- Managed implementation of Timesheet, Attendance, Absence, Activities, Attestation, Notification and Scheduler modules
- Deployed 300+ time clocks and mobile apps. Authorized to approve HW/SW licenses, support and maintenance contracts
- Coordinated with IT Infrastructure, Basis/Service Delivery, Support and Functional SMEs for remediating OS/Application and Database currency, Disaster Recovery, Data Archival/Retention, IT maintenance, patching, and business contingency
- Assessed and migrated Process Hazard Risk management system (Stature) to vendor cloud as a SaaS solution for improved application uptime, maintenance, upgrades and support
- Collaborated database and application migration strategies optimizing OpEx cost, enhancing maintenance and upgrades
- Migrated selected applications to Confidential Hybrid cloud (Azure) as part of applications cloud migration strategy
- Configured monitoring and notification systems to track app/system performance, availability and downtime across regions
- Deployed 284+ Confidential barcode label printers across PMT enabling 100% usage of Confidential label printers and media
Project Manager
Confidential
Responsibilities:
- Received Outstanding Achievement Award by implementing project management solution with $1.15M for 1.2K+ users
- Enabled $300K+ in operating income growth through usage-based application rationalization and code reuse
- Created technology roadmap for 40+ applications, resulting in higher efficiencies and lower operating cost
- Led multi layered support portfolio, standardized support SLAs by incubating Level 1, 2 and 3 teams improving SLA metrics
- Conducted phase gate reviews for projects, milestones, and deliverables with 100% stakeholders’ approvals
- Defined and captured IT Project metrics for controlled metrics-based project management and management reporting
- Partnered with Functions, Business IT partners for daily activities, new development, enhancements and support engagements
- Led teams to plan, design and implement business contingency and disaster recovery plans for all IT applications
Tech Lead
Confidential
Responsibilities:
- Promoted 4 times in 7 years for successfully delivering 40+ IT applications for Confidential Technology Solutions operations
- Expanded apps footprint across HTS, TS and PMT (SM), resulting in 8,430+ hours of productivity - Top Performer Award
- Optimized Confidential internal processes delivering $1M+ in productivity and received many awards and recognitions
- Recognized for achieving internal IT revenue target of $1M+ /year and completed legacy systems technology upgrades
- Represented Confidential for IT Governance, including Confidential, ISO 9001, CMMi Assessment and PWC Audits
- Introduced RFID technology-based Asset and laptop tracking system (India & Thailand) enhancing security
- Worked with cross functional teams across Confidential business on various tools for process standardization