Program Manager Resume Bentonville, Arkansas - Hire IT People

SUMMARY

Project and Program Management (PMP) / Infrastructure Management / Operations Contracts
Matrixed Environments / Procurement / Outsourcing Management / Professional Services / Team Leadership Development / Data Centers / Data Management / Service Desk - ITIL-CMDB / Turnarounds
An exceptional and resourceful Senior IT Leader with a successful record of accomplishment in infrastructure management, security, hardware/software procurement, and technical project management.
Expertly leads technical teams to develop and implement cutting-edge information systems, enterprise business driven programs and effective management strategies.
Proven aptitude in requirements analysis, risk management, and collaboration with management and stakeholders to implement short- and long-term technology-driven solutions and bottom line impact.

TECHNICAL SKILLS:

Hardware: Distributed Servers and Desktop

Operating Systems: Multiple OS employment and lifecycle - 15 yrs. Virtual computing.

Applications: Microsoft Office Suite/15 yrs, Visio/10 yrs, Microsoft Project/7 yrs, Various e-mail clients, Remedy, HP Service Center/Manager/uCMDB /5 yrs, QuickBase/1 yr, Service-Now /1yr. Agile Kanban/2 yrs, JIRA-LeanKit/2 yrs.

CAREER EXPERIENCE:

Program Manager

Confidential, Bentonville, Arkansas

Responsibilities:

Developed and implemented technology roadmaps to refresh server and wireless technology Confidential ’s network of 300+ distribution centers, allowing wholesale improvements in DC shipping and receiving operations.
Erased technology debt Confidential these facilities and partnered with applications developers to implement Kubernetes and continuous deployment software release models, saving Confidential $41,000,000 across the enterprise in FY2018.
Executed program management responsibilities for $400,000,000 portfolio.
Developed schema for addressing Confidential ’s recurring operations/maintenance budgets, end of life infrastructure processing, hardware procurement management, while providing leadership, governance, and mentoring to project management team supporting steady state operations.
Oversaw implementation efforts for worldwide workforce management solutions, saving one basis point internationally.
Directed 13 infrastructure projects to remediate and secure retail operations, ensured Confidential systems were not breached.
Instrumental for FY13 Infrastructure purchases of $27,000,000, resolving 900-server processing backlog.

Senior Implementation Leader

Confidential, Minneapolis, Minnesota

Responsibilities:

Spearheaded effort for Confidential life’s vendor management office, developing cost effective strategies in dealing with Confidential prime service provider vendor, saving Confidential over $600,000, annually, on infrastructure services contract.
Oversaw Wells Fargo software release enabling brokerage integration layer, allowing legacy Wells Fargo data sources sharing data with newly-acquired Wachovia brokerage applications.
Administered security audit remediation effort for Confidential Linux Tower, driving server patches across all Linux development, test, and production environments.
Directed implementation efforts for Carlson Marketing group loyalty programs outsource project, ensuring project timelines and cost objectives reached with service provider.
Developed vendor integration/change management process for Confidential & Confidential supporting .com rehost effort from Amazon.

Technology Manager

Confidential, Eagan, Minnesota

Responsibilities:

Spearheaded $3,300,000 configuration management effort including program management, application mapping, software procurement, and data management governance work streams. Designed and implemented enterprise Configuration Management Database (CMDB).
Supervised eight-member team performing Software Configuration Management (SCM) supporting software builds and releases for JAVA, .Net apps utilizing team foundation server. Directed environmental software upgrades for over 14,000 production servers.

Senior Consultant

Confidential, Eden Prairie, Minnesota

Responsibilities:

Developed numerous IT service costing offerings, IT roadmap methodologies for rapidly growing consulting firm, solving critical IT management challenges for clients.
Built solutions included IT service management disciplines of financial management, configuration management database, datacenter planning/relocation, and IT strategy roadmap documentation guiding clients maturing IT service delivery, while developing/refining/leading project management methodologies for practice execution.

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Program Manager Resume

Bentonville, ArkansaS

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