EXPERIENCE SUMMARY:

• Senior Leadership responsibility for complex, multi - project enterprise applications enabling front office development, integration with legacy systems, and back office applications.
• Program management, Project Management, and coordination of business, technical, and infrastructure resources, effective leadership with excellent written, presentation, and communication skills, while providing business strategy with process reengineering.
• A ‘hands on’ manager of technical and business resources focused on ‘results’ from business requirements, through user support.
• Exposure to multiple industry types, and over 30 years of employment with high profile business organizations.
• Customer satisfaction focus with willingness for hands on treatment of critical path tasks requiring special attention for the reduction of risk, issue resolution, revenue generation, and project Confidential focus.

PROGRAM AND PROJECT MANAGEMENT SKILLS INVENTORY:

• Strategic Planning & Implementation
• P&L responsibility
• Project Planning and Coordination
• Outsourced and direct resource management
• Scope Development and management
• Risk and issues management
• Presentation/Communication
• Team Building
• RFP development, analysis, and response.
• Detailed Technical Project Planning
• Confidential analysis and forecasting
• Red Account Repair Specialist
• Project Integration/Migration from legacy systems
• Sarbanes - Oxley Compliance coordination.
• Web and Windows team management.
• IT Infrastructure Program and Project management.
• Best Practices management and establishment.
• Whitepaper and Confidential analysis
• Excel, MS Project, MS Word, Visio, PowerPoint, Lotus Notes, SharePoint, Stamp, Clarity, Project Control, numerous other supporting technology tools.

TECHNICAL SKILLS:

• SDLC Management
• Method I, CMMI, Waterfall, Iterative
• Agile
• Tollgate and IDM
• MS Office Suite
• Lotus Notes
• Clarity
• MS Project and MS Project Server
• Project Web Access (PWA)
• Project Workbench
• Sharepoint
• HP Openview and Service Manager
• Test Track Pro
• Stamp, PeopleClick
• MAPPER/BIS
• ServiceNow
• MS Lynx
• Unifier
• SAP
• Technology Infrastructure
• Telecommunications
• Banking and Financial Services
• Insurance and Investment
• Airlines
• Retail
• Uniform and Linen Rental
• Mortgage processing & Analysis
• Computerized exam development
• Energy and Grain
• Training (tech and Business process)
• Hair Salons Services and Products
• Healthcare - Mail Order Pharmacy
• Medical Device Industry

CHRONOLOGICAL SUMMARY OF EXPERIENCE:

Sr. Infrastructure Project Manager

Confidential, Minneapolis, MN

Responsibilities:

• Senior Project Manager for the Frame replacement/MPLS Program, a 25M program that replaced the old Confidential circuit technology from Xcel plants and substations .
• Responsible for all 3rd party leased site Confidential replacement and roll out of new telecommunications equipment to 100+ sites. Worked with numerous vendor partners and Xcel teams to design, install, and turn up Xcel sites.
• Project manager for the Confidential Channel Refresh project, in which was tasked to manage an effort to replace end of life Tellabs communication equipment in 17 Xcel sites with new Confidential equipment made by Coriant. 2M effort completed successfully in September 2017.
• Led effort to integrate new SAP system with the Wide Area Network group (WAN) Business systems procurement process. Worked with SAP DEV managers testing and supplying feedback for information to make the SAP conversion successful.
• Manage all Business As Usual (BAU) Excel site project efforts for Business Systems WAN group. Unplanned sites also fell into this category of work. Program Managed vendor managers efforts with these sites and coordinated procurement of required telecommunications equipment, including satellite equipment for these sites. AN on-going project.
• Managed all CR requests for these projects and presented to Change Review Boards for approval. Also presented at PIR reviews to communicate any issues that occurred during these CR efforts.
• Responsible for forecasting expenses for all these projects. Developed a forecasting tool and shared with fellow PM’s for their forecasting efforts.

Sr. Infrastructure Project Manager

Confidential, Minneapolis, MN

Responsibilities:

• Managed 510 Datacenter Telecom Migration Project, which was a 5 million piece of the 32 million dollar program.
• Managed Change records, issues, and risks. Responsible for the master Project Plan.
• Worked with auditing to insure that all regulated documents were current on located at the correct SharePoint sites.
• Project Manager in charge of Confidential desktop migration from unsupported platform to new servers and new software upgrades.
• Assisted Confidential desktop support technicians in setting up scripts to install support software on all affected users PC’s, the new Confidential platform and interface.
• Worked with 33 support group managers to retrieve the groups PC machine and user ID information for the migrations.

Confidential, Minneapolis, New York

Senior IT Project Manager

Responsibilities:

• Responsible for supporting several Program product development efforts running through 2014.
• Created detailed MS Project launch schedules for combined project launches .
• Designed and improved SharePoint and Fusion sites for these programs.
• Coordinated core team meetings for several projects and facilitated Commercialization efforts for Confidential - a software project.
• Responsible for tracking Regulatory/ Confidential required documents status and reported progress through the Confidential checklist which was monitored via said organizations.

Senior IT Consulting Project Manager

Confidential, Mpls, MN

Responsibilities:

• Assigned to 10 Foreign Exchange ( Confidential ) application groups for the Confidential Expansion program.
• Worked with App owners and their team in evaluating the changes required to support the new Confidential Expansion program whose pilot site was Canada and next install site in Singapore.
• Cost estimates were gathered and recommended changes provided to Program leaders.

Senior IT Consulting Project Manager

Confidential, Mpls, MN

Responsibilities:

• Responsible for numerous tracks of at $200M project that is installing a new Distribution Center automated merchandise storage system that will eventually be installed in all of Confidential Distribution centers across the country.
• Leading the Systems Architecture, Server install, Support, Business Partners, DPM, and BI business tracks.
• Responsible for maintaining the master project schedule and creating Change Requests for all scope changes to the project.

Senior IT Project Manager

Confidential, Eagan, MN

Responsibilities:

• Charge of several work-stream projects under the Confidential, a blue chip project at Prime.
• Managed the Intake and Messaging, Shipping and Fulfillment, and Adjudications work streams and also was the liaison manager between the existing mail order platform system and the new ePost platform, the system of the future for Prime.
• Provided estimates and project plans for all gate activities and manage relationships with Primes vendors who support the current platform.

Senior Project Manager

Confidential, Minneapolis

Responsibilities:

• Managed project work stream within the Fusion 1.0 program for Confidential .
• Working with the project leads in delivering the Loans piece of the Fusion program that is replacing the Confidential
• Maintain a complex Project plan that interfaces directly with Clarity for resource task assignment and alignment.
• Monitoring and resolving work progress timelines, ETC changes, risks, Action items, and issues.
• Present formal project reviews to Stakeholders and Program Management weekly, along with PMO status reporting weekly.

Confidential

Senior Infrastructure Project Manager

Responsibilities:

• Managed the Enterprise Printer Transformation project, an effort spanning the companies’ enterprise printer environments.
• Worked with Confidential to optimize Confidential ’s printer environment to maximize cost savings and to improve the users printing experience.
• Managed the Internet Explorer 6.0 to 8.0 upgrade across the US Confidential platform.