SUMMARY:

• Have over 9 plus years of experience in IT business solutions focusing primarily on project management, Program management, business analysis, data analysis, data modeling, ITIL business processes and gap analysis, disaster recovery planning and Risk Management.
• Expert in planning, executing, and controlling high - complexity projects with multi-million-dollar budgets retail projects
• SFCC & SFMC integrations
• Highly accomplished in ADA compliance
• Results-oriented with an extensive background in the design, development, testing and deployment of enterprise services, omni channel, E-commerce, application development and Infrastructure.
• Expertise in Omni-Channel Implementation & support from scratch in all environments (mobile, web, B&M)
• Strong Project management skills. Experienced on Requirements collection, Estimations, planning, scheduling, and Quality management (Complete life cycle SDLC).
• Experienced both Waterfall and Agile methodology projects.
• Expert in financial planning, budgeting and projections for the program.
• Experience in Software as a service (SaaS) and Infrastructure as a service (PaaS) Model, application/Infrastructure End-Of-Life upgrade and new system implementations.
• Managed a high budget project for Estee Lauder by migrating 954 Windows 2003 machines to Windows 2012 in under 6 months
• Successfully managed First Data’s $140 Million Infrastructure Refresh AMP Program and delivered quality results.
• Managed multiple concurrent technical projects through all phases of the system development life cycle utilizing both Waterfall and Agile project methodologies
• Upgraded Bare Mineral’s Loyalty program for Omni-Channel in under 3 Months and helped generate revenue for the client
• Involved with the product development and roll-out of First Data CLOVER POS system and implementation of Auto Reload system
• Successfully managed the deployment of systems which were handling transactions and summary data of more than 33,000 retail merchants.

SKILL SUMMARY:

• Business Areas
• Luxury Retail
• Payments
• Omni-Channel
• Transformations
• Types of projects
• Full cycle SDLC
• ECommerce
• Re-engineering
• Omni-Channel
• SFCC migrations
• ADA& PCI Compliance
• Infrastructure transformation
• Data Center Migrations
• Application Upgrades/integrations
• Payment architecture
• JIRA
• TABLEU
• MS PROJECT
• MS OFFICE Suite
• VISIO
• ITSM
• SHAREPOINT
• SPLUNK & Optier

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Conducting workshop and interview sessions with the architects
• Documenting the complete current system environment
• Working with the vendors and inhouse teams to understand the product lifecycle flow
• Conducting a Proof of Concept for the Azure Cloud Integration

Confidential

Project Manager

Responsibilities:

• SFCC & SFMC integration across different brands
• Implementation of ShopRunner services for BareMinerals
• Implementation and upgrade of Auto Delivery program and customer subscription and loyalty programs across brands in an Omni-Channel fashion
• Ensured that all websites are ADA Compliant
• Implemented Instagram shopping for one of the brands
• Laura Mercier site redesign worked on discovery for Auto Replenishment to stores (customer Auto Delivery - Omni Channel)
• Working on day to day basis with multiple 3rd party vendors for integrating their services in Salesforce Commerce Cloud

Confidential

Project Manager

Responsibilities:

• Migrated more than 45 applications and respective databases with 100+ severs from Unix to Linux
• Migration of On-Premise data center to Azure Cloud including 600+ servers and 130+ business critical applications
• Managed the implementation of Azure Storage, Azure SQL Azure Services and developing Azure Web role
• Worked with core team to prepare capacity and architecture plan to create the Azure environment to host migrated IaaS VMs and PaaS role instances for refactored applications and databases
• Upgraded and migrated key applications with dependencies like SAP ECC and Envision Informatica
• Co-ordinated across global platform and upgraded over 800+ Plant label print servers
• Replacement of EDI Gentran to SAP PO and the MQ Broker Hub replacement to SAP PO
• Responsible for work plans, schedules, project estimates, resource plans, risk/issue logs, change control, quality assurance and status reports.

Project Manager

Confidential

Responsibilities:

• Impact assessment and governance of ELC’s Infrastructure Modernization program.
• Conducted research, made recommendations, and negotiated with vendors/contractors to secure infrastructure-specific products/services and set/maintained standards for infrastructure procurement/development efforts.
• Successful upgrade of 954 Windows 2003 machines to Windows 2012/2008 within 6 months,
• Worked on data center migration and consolidation of the complete enterprise architecture.
• Conducted daily scrum meetings
• Covered the NA/LATAM/EMEA/UK/TR/APAC regions with a cross-functional team.
• Responsible for work plans, schedules, project estimates, resource plans, risk/issue logs, change control, quality assurance and status reports.
• Handled Finances and Quotations from vendors for Commercial Off the Shelf Applications. Researched and provided out of box solutions to may complex problems.

Project Manager

Confidential

Responsibilities:

• Planned projects including defining/leading business requirements analysis, creating work breakdown structure (WBS), level of effort (LOE) assessments, estimating project cost, resources, time and deliverables.
• Lead weekly status meetings for omni-channel content owners including tracking deliverables, reviewing the metric data of past promotions, analyzing production processes to create more efficiency.
• Oversaw architectural and implementation support for distribution center projects including the transition to Omni-channel inventory and the redesign of product flow.
• Supporting Finance around defining any business process implications of cutting over from Confidential to BAMS for authorization and settlement (cash flow timing, merchant ID hierarchy changes, etc)
• Aiding finance and EUCS teams with regards to financial processes (payment processing, reconciliation, exception scenario handling, reporting)
• Handled several retail projects focusing on payments and customer facing projects including Omni-Channel experience, Infrastructure modernization, working with the conversion of POS terminals and overseeing the communication of stationary POS messaging systems
• Managed the deployment of systems which were handling transactions and summary data of more than 33,000 retail merchants. Focusing extensively on Walmart and Disney.