SUMMARY:

• Have over nineteen years of experience in IT industry. Possess strong leadership qualities, technical and project and program management skills.
• Has been heading the SharePoint group, and delivering solutions using Microsoft technologies.
• A result - oriented technical program manager with strong leadership skills and highly successful in managing complex large scale development and maintenance projects implementation using full software development life-cycle (SDLC) in a cross-functional global environment.
• Have core competency in Program management, Project delivery, People & Change management, executing and delivering Content Management Portals solutions using SharePoint products and Technologies (SharePoint 2003, MOSS 2007, SharePoint 2010, SharePoint 2013, SharePoint Online, O365) and Web technology (Microsoft .NET) based engagements.
• Management of multiple related projects directed toward strategic business and other organizational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Recommend solution offering to solve business problems.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Present periodic Dashboard reports on the current program, future opportunities and client issues
• Review the estimates, creation of work order, project budgeting and forecasting, budget tracking, analyzing impacts to the project, invoice review and compliance of projects against legal documents
• Consulted, trained and mentored IT professionals on SharePoint.
• Managing and overseeing team operations and building effective, collaborative relationships and teams.
• Intermediate reviews done for the team members and provided feedback for their improvements.
• Managing and co-coordinating a diverse team of professionals from multiple locations onsite/offshore like Chennai, Cochin, China and US.
• Define and setup process for Vendor Management.
• Managing projects using waterfall and agile methodology.
• Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
• Facilitate team for better creativity and to improve the efficiency of the development team.
• Remove the impediments for the scrum team.
• Tracking the activities effectively to meet commitment and schedules.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Primary liaison with the customer.
• Participate in Business review, Management review and Collaborating closely with Vendors, Business Units and other key stake holders to develop requirements, manage engagement risks, propose appropriate mitigation and contingency plans, change management/controls, and release deployment execution and schedules.
• Work closely with onshore and offshore team to ensure project deadlines are met with quality deliverables. Build relationship with customers, identify new opportunities and work towards expanding the engagement.
• As a SOX coordinator, Coordinates all SOX Audits (Internal and External). QCs IT Controls on a quarterly basis. Reviews existing processes. Works with the Business and IT to enforce the controls. Improve and maintain internal controls documentation. Ensure compliance with management stated objectives, Company policies.
• Translate key business requirements to specifications and solution utilizing SharePoint.
• Defining solution architecture leveraging SharePoint’s capabilities for implementing various solutions around Portals, collaboration, content management, document management, workflows, search, forms etc.
• Defining high level and detailed design for applications and solutions based on SharePoint. Provide design approach and POCs to support application developers on realization of SharePoint design.
• Mentor SharePoint developers, review their technical deliverables, and provide technical leadership across multiple teams.
• Work with multiple project teams to create a consistent usage of the SharePoint environment.
• Create technical system designs for a SharePoint solution. Technical designs follow project standards and articulate the solution to develop/configure on an appropriate level. Resolve comments resulting from the technical design reviews.
• Advise senior leadership on capabilities and implementation strategies for large-scale SharePoint implementations.
• Gather technical requirements, assess client capabilities and analyze findings to provide appropriate infrastructure recommendations and solution direction.
• Create policies, procedures and governance for the SharePoint environment using AvePoint and Nintex Workflows.
• Experience on SharePoint On-Line features and configuration.
• Experience on Office 365 cloud applications.
• Experience on Share-gate Tool and Metalogix Tool.
• Experience designing reporting solutions using Microsoft Power BI.
• Create the conceptual, logical and physical design for SharePoint-based solutions.
• Understand business goals and drivers and translate those into an appropriate technical solution.
• Research, analyze, recommend and select technical approaches for solving difficult and challenging development and integration problems
• Share best practices with internal team members and clients.
• Collaborate as part of larger delivery teams which may include project managers, business analysts, architects, developers and visual designers.
• Provide technical direction and oversight to SharePoint implementation teams.
• SharePoint architecture and design expertise including requirements gathering, topology, site architecture, proof-of-concept, installation, and configuration and upgrade scenarios.
• Provide support in all aspects of our customer's SharePoint environment including analyzing specifications, design, architecture, testing and debugging, documenting, reliability, performance, monitoring and security of the portal.
• Manage customer relationship by communicating architecture standards and frameworks; answering questions; resolving concerns and issues.
• Enhance overall team s and competence by planning delivery of solutions; answer technical and procedural questions for less-experienced team members; teach improved processes; mentor team members.

EXPERTISE AREA:

• Building Intranet and Extranet Portals using SharePoint.
• Integration of Portal with other corporate data sources.
• S/W development life cycle methodologies.
• Analysis and understanding of proprietary systems.
• Requirements definition, functional specifications and gap analysis.
• Managing multiple projects.
• Automobiles, Manufacturing

TECHNICAL SKILLS:

Languages: C, C++

Databases: Oracle 7.x/8.0, MS SQL Server 7.0/2000/2005/2008 , MS-Access

Operating systems: Windows 9x/2000/NT/XP/2003/2008, Ms-Dos 6.x

GUI: Visual Basic 5.0/6.0, Developer 2000(Forms 5.0, Reports 3.0)

Case Tools: Oracle Designer 2000, UML

Web: HTML, JavaScript, VBScript, ASP, XML, XSL, Lotus Notes R5, Lotus Domino Designer R5, Lotus Script, Formula Language, .NET, VB.NET, ASP.NET, C#, WinForms, Web Services

Tools: and Utilities: Microsoft Visual Studio 2005/2008/2010 , Seagate Crystal Reports 8.0, Microsoft Project, SQL Server Reporting Services, Performance Point Server, Jira

CMS Tools: SharePoint 2003, MOSS 2007, SharePoint 2010, SharePoint 2013, SharePoint Designer 2007/2010, InfoPath 2007, InfoPath 2010, AvePoint Governance Automation, Nintex Workflows

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Technical Product Owner/Manager

Responsibilities:

• Defined product vision, strategy and roadmap.
• Understanding business needs related to domain and provides value-added solutions and suggestions to the client.
• Recommending solution offering to solve business problems.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Acting as a primary liaison with the customer.
• Communicate with stakeholders across the board, including customers, business managers, and the development teams to make sure the goals are clear and the vision is aligned with business objectives.
• Created a product roadmap and manage the product backlog and prioritize it.
• Created the list of backlog items and prioritize them based on the overall strategy and business objectives.
• Mapped out project dependencies to inform the necessary sequence of development.
• Ensured that product backlog is continually updated based on evolving project needs throughout development.
• Worked with stakeholders to identify and organize the steps required for the next iteration.
• Understand and anticipate the client’s needs to more effectively manage the development process.
• Primary communicator and link between stakeholders and teams. Ensured there’s buy-in from stakeholders on all major decisions and strategy and clear instructions and deliverables for the developers.
• Inspect and evaluate product progress through each iteration and make the judgment call on the performance.

Environment: SharePoint, O365, Jira, Confluence, Middleware, Scrum, Kanban

Confidential, Mason, OH

Project Manager/Scrum Master

Responsibilities:

• Manage projects process stages: initiate, plan, elaborate, design, build, test, implement, monitor and control and close.
• Manage supporting processes: scope, cost, quality, time, issue, risk, dependencies, resource, communication, stakeholder management.
• Present periodic reports on the current project and client issues
• Understanding business needs related to domain and provides value-added solutions and suggestions to the client.
• Recommending solution offering to solve business problems.
• Managing projects using waterfall and agile methodology.
• Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
• Facilitate team for better creativity and to improve the efficiency of the development team.
• Remove the impediments for the scrum team.
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Acting as a primary liaison with the customer.
• Work closely with onshore and offshore team to ensure project deadlines are met with quality deliverables. Build relationship with customers, identify new opportunities and work towards expanding the engagement.

Confidential, Burbank, CA

Technical Project/Program Manager

Responsibilities:

• Manage projects process stages: initiate, plan, elaborate, design, build, test, implement, monitor and control and close.
• Manage supporting processes: scope, cost, quality, time, issue, risk, dependencies, resource, communication, stakeholder management.
• Present periodic reports on the current program and client issues
• Understanding business needs related to domain and provides value-added solutions and suggestions to the client.
• Recommending solution offering to solve business problems.
• Managing projects using waterfall and agile methodology.
• Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
• Facilitate team for better creativity and to improve the efficiency of the development team.
• Remove the impediments for the scrum team.
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Designing reporting solutions using Microsoft Power BI.
• Acting as a primary liaison with the customer.
• Work closely with onshore and offshore team to ensure project deadlines are met with quality deliverables. Build relationship with customers, identify new opportunities and work towards expanding the engagement.
• Manage SharePoint Online, O365, eRoom to SharePoint Migration projects.

Environment: SharePoint 2010, SharePoint Online, O365, Nintex Workflows, Azure, Sharegate, Metalogix

Confidential, Thousand Oaks, CA

Technical Project/Program Manager

Responsibilities:

• Manage projects process stages: initiate, plan, elaborate, design, build, test, implement, monitor and control and close.
• Manage supporting processes: scope, cost, quality, time, issue, risk, dependencies, resource, communication, stakeholder management.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Present periodic reports on the current program and client issues
• Managing projects using waterfall and agile methodology.
• Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
• Facilitate team for better creativity and to improve the efficiency of the development team.
• Remove the impediments for the scrum team.
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Responsible for reviewing the estimates, creation of work order, project budgeting and forecasting, budget tracking, analyzing impacts to the project, invoice review and compliance of projects against legal documents.
• Intermediate reviews for the team members and provide feedback for their improvements.
• Managing and co-coordinating a diverse team of professionals.
• Understanding business needs related to domain and provides value-added solutions and suggestions to the client.
• Identify customer requirements and translate into appropriate services and solutions using AvePoint.
• Contribute industry and customer based feedback and input to AvePoint product roadmap, design and direction.
• Contribute Subject matter expertise to AvePoint product functionality enhancements.
• Develop in-depth understanding of AvePoint Compliance platform solutions. Articulate the value they bring in solving customer business problems.
• Recommending solution offering to solve business problems. Tracking the activities effectively to meet commitment and schedules.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Acting as a primary liaison with the customer. Ensure compliance with management stated objectives, Company policies.
• Experience designing reporting solutions using Microsoft Power BI.
• Provide regular project status updates and reports.
• Implementation and administration of SharePoint based solutions including gathering requirements, solution design, technical leadership, testing, and project leadership.
• Provide technical expertise in identifying, evaluating, and developing effective procedures and systems requirements that meet business requirements.
• Participate in Business review, Management review and Collaborating closely with Vendors, Business Units and other key stake holders to develop requirements, manage engagement risks, propose appropriate mitigation and contingency plans, change management/controls, and release deployment execution and schedules.

Environment: MOSS 2007, SharePoint 2010, AvePoint, Nintex Workflows

Confidential, Atlanta, Georgia

Technical Project/Program Manager

Responsibilities:

• Manage projects process stages: initiate, plan, elaborate, design, build, test, implement, monitor and control and close.
• Manage supporting processes: scope, cost, quality, time, issue, risk, dependencies, resource, communication, stakeholder management.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Present periodic reports on the current program, future opportunities and client issues
• Responsible for reviewing the estimates, creation of work order, project budgeting and forecasting, budget tracking, analyzing impacts to the project, invoice review and compliance of projects against legal documents.
• Intermediate reviews for the team members and provide feedback for their improvements.
• Managing and co-coordinating a diverse team of professionals.
• Understanding business needs related to domain and provides value-added solutions and suggestions to the client.
• Managing projects using waterfall and agile methodology.
• Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
• Facilitate team for better creativity and to improve the efficiency of the development team.
• Remove the impediments for the scrum team.
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Recommending solution offering to solve business problems.
• Actively participating in recruitments.
• Experience designing reporting solutions using Microsoft Power BI.
• Tracking the activities effectively to meet commitment and schedules.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Acting as a primary liaison with the customer.
• Ensure compliance with management stated objectives, Company policies.
• Provide regular project status updates and reports. Ensure that effective change control procedures and processes are efficiently used.
• Installing, configuring, testing and implementing SharePoint Server 2010.
• Implementation and administration of SharePoint based solutions including gathering requirements, solution design, technical leadership, testing, project leadership, and infrastructure and solution deployment.
• Provide technical expertise in identifying, evaluating, and developing effective procedures and systems requirements that meet business requirements.
• Managing the resources and taking care of the account related activities for Cognizant.
• Ensure that resources submit their timesheets and billing has been done to the client by verifying the hours
• Participate in Business review, Management review and Collaborating closely with Vendors, Business Units and other key stake holders to develop requirements, manage engagement risks, propose appropriate mitigation and contingency plans, change management/controls, and release deployment execution and schedules.
• Work closely with onshore and offshore team to ensure project deadlines are met with quality deliverables. Build relationship with customers, identify new opportunities and work towards expanding the engagement.

Environment: SharePoint 2010, HTML, JavaScript, SQL Server 2008

Confidential, Salt Lake City, UTAH

Program/Project Manager

Responsibilities:

• Responsible for establishing and monitoring the vendor performance against contract terms and SLAs.
• Act as a single point of contact for the vendor and their activities.
• Consulting with project team and bank stakeholders for successfully engaging vendor resources in project activities.
• Act as the escalation point for issues relating to vendor performance or deviations from original work estimates, taking action to remedy the issues and managing through to resolution.
• Formalizing the processes for Vendor and USBT like SOW Management process, Deliverable Management, Change Management, Escalations and SLAs, Incident Management, Communication and Testing.
• Provide solution to the queries on SharePoint to the project teams.
• Managing project costs, resources, sizing, risks and issues to ensure that maximum business benefits are maintained.
• Provide regular project status updates and reports. Ensure that effective change control procedures and processes are efficiently used.
• Managing the resources, SOWs and taking care of the account related activities for Cognizant.

Confidential

Technical Program/Project Manager

Responsibilities:

• Work with Sales team to create accurate, persuasive, and cogent responsive documents
• Responsible for facilitating responses from the RFP response team among different groups
• Act as a liaison with subject matter experts, product management, IT, Operations, and sales to revise and improve answers for the RFP questions
• Develop, update and create supporting documentation for responding to RFPs, RFIs
• Review and update proposal templates and accompanying standard presentations.

Confidential

Technical Program/Project Manager/Architect

Responsibilities:

• Responsible for heading the Sales and Marketing function, SharePoint group and handling MOSS applications. Managing and overseeing team operations and building effective, collaborative relationships and teams.
• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Present periodic Dashboard reports on the current program, future opportunities and client issues
• Responsible for reviewing the estimates, creation of work order, project budgeting and forecasting, budget tracking, analyzing impacts to the project, invoice review and compliance of projects against legal documents
• Doing intermediate reviews for the team members and provided feedback for their improvements.
• Managing and co-coordinating a diverse team of professionals.
• Understanding business needs related to domain and provides value-added solutions and suggestions to the client.
• Recommending solution offering to solve business problems.
• Actively participating in recruitments.
• Tracking the activities effectively to meet commitment and schedules.
• Executing the deliverables in highly quality manner ensuring customer satisfaction.
• Acting as a primary liaison with the customer.
• Collaborating closely with Vendors, Business Units and other stake holders to develop requirements, risk mitigation strategies, design documents, signoff approvals, acceptance criteria, test plans, change management/controls, and release deployment execution and schedules.
• As a SOX Coordinator, Creating & maintaining internal control documentation for all assigned areas which include business process flowcharts and process narratives, identifying and devising appropriate tests to ensure that controls continue to operate effectively; completing quarterly testing for assigned areas of responsibility. Coordinates all SOX Audits (Internal and External). QCs IT Controls on a quarterly basis.
• Reviews existing processes, works with the Business and IT to enforce the controls.
• Improve and maintain internal controls documentation. Ensure compliance with management stated objectives, Company policies.
• Interact with internal and external auditors and prepare status reports.
• Respond to and ensure compliance with internal audit reports and action plans.