PROFESSIONAL SUMMARY:

• 15 years of experience in Project Management, Business Analysis, and Process Analysis / Re - engineering
• Participated in Agile projects, specifically Scrum, and Scrum ceremonies
• Project manage for Agile projects, specifically Scrum and facilitated Agile ceremonies
• Provided Project Management and Business Analysis across multiple industries including Airlines, Finance, Healthcare, Legal and
• Provided in depth Process Analysis and Process Re-engineering across the afore mentioned disciplines using MS Visio
• Provided data and process analysis for CRM implementations / enhancements
• Implemented HR / Payroll / Benefit systems to Finance, Healthcare, Legal and environments, including working with ADP
• Worked on multiple projects creating RFPs and RFIs and leading clients through software / hardware vendor selections

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Acted as lead PM on a 3-year Agile Confidential mandated project, from inception to production, to post production support
• Lead a team of 45 resources including developers, BAs, SAs, UAT, SIT and two Scrum Masters
• Acted as IT liaison between Agile teams, DBAs, Architecture, Web and InfoSec teams to ensure compliance with Confidential standards and controls including SOX and PPI compliance

Confidential

Project Manager

Responsibilities:

• Founded by the airlines, Confidential is an organization that proved transactions settlement between travel agents and airline carries.
• Confidential branched out to take advantage of the airline date and worked to provide the industry with meaningful airline data reporting
• Successfully implemented Confidential ’s AgentWare project to process airline service fees
• Provided requirements and PM skills to implement Confidential ’s MarketPlace - a web based commerce site that provides Confidential accredited Agents with a multitude of products to provide their customers
• Implemented Confidential ’s Payment Express application which allowed Confidential to provide clearing house services to major Carriers
• Provided requirement analysis and Project Management to Confidential ’s Stored Value Card initiative
• Worked on projects that spanned cross functional teams such as Operations, IS, Data base team, Finance, Legal and Marketing
• Worked on several projects to in corporate the ingestion of credit card data into multiple purchase processes, which include adherence to PCI compliance
• Worked with CRM systems to implement and enhance functionality

Confidential

Business Analyst

Responsibilities:

• Created work flow diagrams using Visio for AS-IS and TO-BE processes.
• Developed test cases, test scripts and perform data integrity validation.

Confidential

Business Analyst

Responsibilities:

• Provided BPR services to Confidential Ethics division and Confidential Acquisition division.
• Extensive use with Viso work flow diagrams and Use Cases.
• Developed end to end process flows for each division for As Is and To Be analysis for process re-engineering.

Confidential

Lead Quality Assurance Analyst

Responsibilities:

• Responsible for a project for Confidential using Rational Unified Process (RUP) to convert mortgage and investment data to a streamlined database in order to 'Re-Audit' financial data through 2004.
• Managed a group of 3 - 5 testers.
• Analyzed processes for SOX compliance.
• Evaluated Requirements to develop Test Plan, Test Cases and Test Scripts in SQL.
• Utilized ClearCase and ClearQuest tools for version control and Change Management. Implementing Test Manager.

Confidential

Sr. Project Manager

Responsibilities:

• Managed multiple large-scale, multi- platform projects simultaneously and matrix managed multiple developers and DBAs.
• Provided consulting services on Business Process Management software.
• Performed requirements analysis, risk management, and statement of work, using full life cycle project management with MS Project.
• Produced end to end process flows to assist with the analysis of re-engineering core business processes.

Confidential

Business Analyst

Responsibilities:

• Developed Requirements Analysis that assisted with Sales, Marketing and Business Development for a large international Systems integration firm with core concentrations in ERP, CRM, eCommerce and Application web deployment.
• Managed proposal writing and recruitment.
• Worked on cross-functional teams to create RFPs and RFIs.

Confidential

Vice President, Professional Services

Responsibilities:

• Managed professional services as well as managed multiple HR projects through the requirements analysis, business analysis, implementation and roll-out phases of consulting engagements.
• Projects included managing between 5 - 10 consultants.
• Developed relationships with multiple vendors, both software and other service-oriented firms, in order to better leverage our consultant’s skill sets.

Confidential

Consultant and Sole Proprietor

Responsibilities:

• Developed relationships with Financial VARs
• Duties included project and team management and Business Analysis for Payroll, Human Resource, Benefits and Compensation products.
• Experience with the following products: PowerPay HRMS, PDS HRMS, ABRA Payroll Systems, ALEA OLAP Tool, and Edify Software as well as multiple operating systems and databases.