Project Manager Eng Operations /Resource Manager Resume CA - Hire IT People

SUMMARY:

Goal Oriented dynamic professional over 7 years as a Functional Project manager passionate about project management with an excellent track record of managing complex functional projects. Able to manage Client expectations and willing to take full responsibility for the delivering of project objectives. Core strength include:

CAPM, ITIL Certified
Communication & team management
SDLC
Presentation Preparation & Delivery
Organizational Skills
Resource Management
Finance & Budgets
Project Management Tools

TECHNICAL SKILLS:

Operating Systems: MS Windows server 2003, 2000, XP, Vista, Windows 7, Mac

Software Packages: Microsoft Office suite, Gantt Charts, Pivot Tables, Google apps, Active directory

Products: ITSM, BMC - REMEDY, Clarity, Confluence, MS Project, Vendor Management, Salesforce and JIRA Network Basics LAN, WAN and SAN, VMWARE, AIX applications. Hardware Basic components such as Hubs, Bridges, Routers, Switches, and Firewall etc.

PROFESSIONAL EXPERIENCE:

Project Manager Eng Operations /Resource Manager

Confidential, CA

Collaborated with the Operations Team to improve workflow processes for document development
Developed repository of skill profiles and practice alignments for more than 100 resources
Collaborate with clients and project teams to meet strict deadliness.
Trained, supervised and motivated staff as well as interfaced effectively with all levels of management
One of the key members responsible in developing processes and procedures and responsible to meet the customer needs always
Other general PM responsibilities - planning, prof development, contractor management and more

Associate Project Manager

Confidential, CA

Acted as liaison between customers and the development team to ensure a positive experience for customers.
Managed budget during rapid staff growth to maintain overhead cost while allocating resources into training a talented, performance-driven team.
Run weekly resource meeting and facilitate resourcing issues, conflict resolution, project assignment and initial planning with Engagement Managers.
Implemented JIRA & confluence to streamline software development lifecycle in SaaS environment
Utilized extensive prior experience to act as a liaison and perform scheduling duties for Senior Managers

Project Manager II

Confidential

Assisted in the preliminary planning discussions to determine the objectives, scope, constraints, risks, project plans and deliverables of the project
Prepared client presentations and reports, maintained client files, compiled relevant documents, and entered information into internal database, confirming the inclusion of important and correct information.
Utilized communication and administration skills to sustain positive relations with vendors.
Train the new team members in meeting their, individual goals and performing the responsibilities at par with the standards

Assistant Project Manager

Confidential

Formulated communication plan, training plan and resistance management plan for the ITSM team
Implemented change management strategy depending on a situational awareness of the detailed change and assisted getting on change management activities into the overall project plan. affected by the change
Worked effectively with project te
Assisted the Sr PM’s with the hardware and RAM upgrade projects

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Project Manager Eng Operations /resource Manager Resume

CA

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