Sr. Project Manager Resume Marietta, GA - Hire IT People

SUMMARY:

Highly organized professional with over 15 years of recent and relevant experience in utilizing Business Process Improvement, and Project Management strategies to grow the business and improve business flow. Highly organized analytical professional with superior goal setting, decision - making and problem-solving skills. Proficiencies in Project Coordination, Client Services, and Application Support to provide relevant workflow solutions.

CORE EXPERTISE:

Sales Support
Purchasing
Logistics
Application Support
Contract Creation
Performance Management Strategies
Billing
Business Process and Improvement
Project Management
Administration
Procurement
Sales Force/CRM
Customer Service/Client Services
Oracle
JD Edwards
SAP
Microsoft Office Suite
Conflict Resolution

PROFESSIONAL EXPERIENCE:

Confidential, Marietta, GA

Sr. Project Manager

Responsibilities:

I participated in continuous improvement initiatives using Six Sigma strategy by developing short-term and long-term strategies that align with Confidential goals for reducing cost and meeting financial expectations.
I managed the schedule of weekly meetings with team members on status updates of assigned tasks and kept stakeholders informed of any changes or updates.
I effectively managed and handled purchasing & pricing of raw materials from suppliers by biding on HDPE natural, HDPE mixed color, PET bales, regrind, and purge for inbound products by negotiating best price, quality, service and delivery terms for purchased products.
Responsibilities also included maintaining CRM with updated pricing via Microsoft Dynamics & sending updated cost analysis to VP of sales.
Attended multiple recycling trade shows throughout the US which gained and continued relationships while prospecting new vendors and increasing value and creation to the company.
Improved logistics & customer service process by assisting with transitioning of the implementation of contracting a 3PL to handle freight request to advance more vendor sales and increase revenue.
Identified and development needs; working with appropriate resources to find solutions to gaps driving performance and competency improvements.

Confidential

Sr. Project Coordinator, Marietta, GA

Responsibilities:

Responsibilities included managing a timeline of projects and providing ongoing end user support for a line of business by working closely alongside with an assigned team of engineers and Sr. Project Managers for Monitoring Software & Analytics ( Confidential ) project by conducting and assisting with system enhancements, user application, and quality assurance testing using the Confidential process; made recommendations to optimize program, deploy and managed Microsoft license releases to onsite monitor (OSM) for 200 servers / 430 Confidential servers, conducted post mortem with team members on all unresolved issues, communicated (verbal and written) regular status updates to key internal /external customers and stakeholders throughout the life cycle of the Confidential project.
Reviewed & negotiate supplier contracts / Procured all goods for program, negotiated and maintained supplier’s agreements; working alongside with Supply Chain & Procurement
Led in the increase of contract warranty renewals by generating over 3 million in revenue for the company
Assisted with Lead global complex projects with a 1.5M budget management / Budget Mgmt.
Utilized six sigma skills to effectively prioritize projects and deadlines
Improved business functionality and etiquette across the board by participating in Toast Masters for public speaking and seminar meetings.

Confidential

Sr. Billing Dispute Specialist, Norcross, GA

Responsibilities:

Responsibilities included assisting Senior Counsel, Collections Director, and Executive Management to develop work plans and organize and manage activities of the Shared Services Center by reviewing contracts, and writing demand letters under the direction of Senior Counsel.
Other job functions included monitoring high dollar unpaid, underpaid and denied accounts for proper escalation for legal review.

Confidential

Sales Operations Administrator, Alpharetta, GA

Responsibilities:

Responsibilities included managing the issuance of license keys and Seagull software by verifying customer account status which included working alongside accounting to make sure the customer was in good standing before unlocking software.
Ran queries for our Test & Development, and Disaster & Recovery systems and participated with company transitioning from Vantive to Confidential .
Created no charge software contracts for customers changing hardware systems ensuring accurate licensing data within our order management systems.
Analyzed contract performance requirements special provisions and terms and conditions to ensure accurate compliance with legal regulations, cooperate policies and procedures.

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Sr. Project Manager Resume

Marietta, GA

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