PMO Project Lead Resume NY/NJ - Hire IT People

SUMMARY:

Lead Ecommerce Business strategy with focus on gaining results through digital solutions and IT Applications to enhance and improve business processes, marketing and systems technologies. Additional background in cloud based solutions, Google Analytics, email programs and campaigns. IT and Brand Experience, customer facing, interactive at executive levels. Business analyst and manager of third parties such as technical service provider and creative agencies. Mentor. Known for managing ROI and impact on EBIDTA. Strong communication and interpersonal skills.

TECHNICAL SKILLS:

SALESFORCE (DEMANDWARE) / AWS / AZURE/ GOOGLE ANALYTICS / EMAIL PROGRAMS / SHAREPOINT / EXCEL / SLACK / MICROSOFT PROJECT / VISIO / LUCID CHARTS / / JIRA / CONFLUENCE / BITBUCKET / POWER POINT / WORD / UI & UX

EXPERIENCE:

Confidential, NY/NJ

PMO Project Lead

Responsibilities:

Managed third party creative agency as well as technical service providers
Email marketing working with PeopleSoft data and Randstad data; planned calendar for content and design cadence
Managed training web site schedule for updates, new content, and new product setup
Reviewed functional specifications and project plan timelines to meet aggressive deliverables
Ensured all Confidential milestones were met for website soft launch
Logged defects, new enhancements and deliverables to prioritize updates, UAT and enhancements to the Confidential website
Tracked P&L on the project; keeping to the project budget
Managed Vendor and third party partners deliverables of eCommerce data to CRM application
CRM work was for the BareMinerals and Confidential brands
Delivered a process to deal with new clients across the organization
Scrum Manager communicating and coordinating various development team across multiple clients
Determined touch points of various groups (Sales, Engagement Manager, Namely Consultant, Namely Configuration Specialist, Payroll OPS, and Engineering)
Improved service levels for all new clients across multiple business verticals
Managed eMail marketing campaign
Identify needs of software integration at various clients
Negotiated and managed SLA’s at various client engagements
Coordinated with client engineering teams the install of the SaaS based software
Led the integration of Iris Interactives software rollout at Confidential
Introduction of new technologies (Cloud platforms - AWS & Azure)
Achieved outstanding performance recommendation from company CIO
Moving legacy applications to a hybrid cloud platform. Setting up cloud instances for testing across multiple business units

Confidential, NY

Director of Implementation

Responsibilities:

Responsible for all Project and Program implementations in the company.
Setup the company PMO.
Managed company web site, providing updates via business requirements, functional specs and timelines.

Confidential, Cary, NC

Managing Consultant

Responsibilities:

Implemented the Confidential SaaS solution.
Determining financial impact by providing engagement and technical leadership to customers.
Ran analytics for digital marketing team.

Confidential, Jersey City, NJ

Senior Program Director

Responsibilities:

Managing client infrastructures across multiple Data Centers, guiding and directing a team of 7 direct specialists and 15 matrixed individuals
Set financial goals for the Confidential team working with CFO to identify collateral management decisions on investments.

Confidential, Saddle Brook, NJ

Senior Global Consultant

Responsibilities:

Managed international development project for a global Windows 7 and Sharepoint rollout to 40K end-points utilizing best-of-breed technologies.
Determined AWS strategy for deployment of applications.

Confidential, New York, NY

Global Program Manager

Responsibilities:

Served as program manager for establishment of a Solutions Framework environment and an AWS development and testing environment.
Coordinated and built the one of the first AWS development and testing environments.
Managed infrastructure change control, budget for the environment, and operations, and demonstrated segment value to business through ROI/TCO analysis.

Confidential, NY

Vice President Infrastructure PMO

Responsibilities:

Managed all Infrastructure projects end-to-end
Program Manager of development teams for onsite and offshore projects through collaborative efforts
Managing of third party vendors negotiating SOW’s, SLA’s, and OLA’s
Planning, executing and closing projects in a timely, cost effective manner
Setting financial goals for each of the teams
Process improvement of Confidential ’s project management lifecycle governance framework (PMLC) by utilizing strategic forecasting and evaluation
Deployed AWS and Azure across multiple lines of business
Introduction of new technologies across the infrastructure PMO

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Pmo Project Lead Resume

Ny, NJ

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