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Director, It Project Management Resume

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SUMMARY:

  • Self motivated team player who achieves proven results from diverse areas of responsibility within a Global ERP Program Management discipline.
  • Large scale Management experience planning, delivering and supporting global Oracle EBS, Oracle Cloud, Workday Lead to Quote, Order to Cash, Procure to Pay, Record to Report and Recruit to Retire initiatives through Software Development Life Cycle (SDLC).
  • Knowledgeable and successful Organization leader/Project/Program Manager with proven ability to work independently and collaboratively to lead onshore/off shore resources for development, functional and technical support, and managed hosting services.
  • Leverages technology in expense management to be resource efficient through automation and process improvement resulting in achieved cost savings and head count reduction objectives.
  • Effectively detects, frames issues, and collaborates with management, peers, and staff to initiate ideas and implement innovative solutions through Strategy, Design, Transition, Operations and Continuous Improvement (IT Service Management lifecycle).
  • Establishes and maintains positive business relationships with companywide organizations and strategic partners demonstrating a thorough understanding of the business, processes and priorities and ensures GxP and Sarbanes Oxley(SOX) compliance.
  • Demonstrates ownership of business responsibilities to accomplish departmental, company and project objectives consistently within CAPEX and OPEX budget.
  • Strong analytical, communication, leadership, negotiation, presentation, and problem solving skills working, managing and multitasking in a faced paced environment.
  • Competent in assessment, discovery, risk and requirement gathering processes to scope projects and author Statements of Work (SOW), Request For Proposal (RFP), and Master Services Agreements (MSA).
  • Skilled in leading Executive Steering Committees, presentations to C Level Executives and delivery of KPI’s (Key Performance Indicators) to all management levels.
  • Proficient in MS office suite (Excel, Outlook, Powerpoint, Project, Visio, Word, Sharepoint), Concur, Clarity, Oracle R12, HPPM, HPQC, Jira, Serena, Planview, GEP Sourcing/Contract Management, and Salesforce.
  • Successfully implemented Oracle EBS, Oracle ERP Cloud, Workday, Concur, VERTEX, Agiloft Contract Management, GEP Sourcing & Contract Management, I2Verify Employment & Income Verification, Navigant ABAC Decision Point, Reval Treasury Management, Serengeti Law Tracker, Salesforce, and Confidential OneSource Income Tax.
  • Sustained high employee morale. Motivates and develops talent, and recognizes and rewards employee contributions.
  • Committed to quality staff communication through staff meetings, 1 - 1’s, and open door policy. Maintains low turnover.

EMPLOYMENT HISTORY:

Director, IT Project Management

Confidential

Responsibilities:

  • Managed the Finance, HR and Legal IT portfolios through the plan, build and run lifecycle. Defined and lead PMO processes, standards, and governance to meet organization goals and requirements.
  • Worked with respective department leaders to define, prioritize and develop projects/programs.
  • Managed implementation partners and led Confidential meetings. s include successfully delivering Agiloft Contract Management, Oracle ERP Cloud and WorkdayHR applications on time and within budget.

Associate Director, PMO

Confidential

Responsibilities:

  • Built, managed and mentored a PMO team responsible for delivery of Oracle EBS and SAAS solutions for Corporate G&A Business Unit.
  • Directed and provided oversight to multiple large and complex projects/programs simultaneously to align with business objectives utilizing internal and external resources/partners.
  • Proactively managed the portfolio to drive accountability and alignment within a matrix organization to ensure quality work on time and within budget to achieve successful completion of strategic initiatives.
  • Worked closely with cross functional teams from strategy formulation through implementation and run support.
  • Contributed to the development and maintenance of required governance frameworks, principles, systems, standards and processes within the PMO.
  • Ensured system processes were in compliance with Confidential, CFR11 and SOX policies and procedures and ITIL Service Management Lifecycle best practices.
  • Lead Project, Governance and Confidential meetings. s include leading upgrade to Oracle EBS 12.2.4, implementing A/R, OTL and Oracle Payroll for Ireland subsidiary, implementing SAAS eSourcing/Contract Management, Anti Bribery/Anti Corruption, Employment/Income Verification, Tax Provisioning and Treasury Management systems.

Sr Manager, Oracle EBS Applications

Confidential

Responsibilities:

  • Reporting to the Director of Global Applications, managed a staff of 10 Oracle EBS Techno functional analysts, 3 Applications DBA’s and a team of systems integration contractors.
  • Provided leadership and mentoring to team to architect, design, develop and implement solutions to support Business Unit objectives.
  • Managed new application development, incremental implementations and steady state support for 8000+ users utilizing onshore and offshore resources.
  • Worked with management teams to establish strategies, priorities and demand planning using staff augmentation for projects.
  • Created project plans, estimates, managed demand and risks for new initiatives.
  • Prepared and presented project status at Confidential meetings. include planning and delivering acquisition integration projects on time and within budget
  • Leading a RFP to select Systems Integration partner, and creating Statement of Work for R12 upgrade.

Director, Global Business Systems

Confidential

Responsibilities:

  • Reporting to the CFO, managed a multinational staff to plan, build and run Oracle R12 Lead to Quote, Order to Cash, Record to Report and Procure to Pay for 1200+ users.
  • Consolidated various disparate legacy AR, Billing, Order Management, Procurement and GL systems to a shared service fully integrated solution within Oracle R12.Leveraged outsourcing support by engaging on/off shore resources for development, technical support, functional support & managed hosting services.
  • Selected vendors, negotiated contracts and managed related relationships.
  • Acted as Liaison between IT, Business Owners and Vendors to gather, document and implement requirements leading to large organizational transformation. Lead Confidential meetings.
  • Reengineered business processes to minimize custom development.
  • Developed &facilitated user, documentation and provided functional support for end users as well as User Acceptance Testing (UAT). Developed & implemented Change Management process.
  • Owned EBS CAPEX and OPEX budgets.
  • Ensured system was in compliance with SOX policies and procedures. Developed and delivered KPI metrics for Business Unit leaders.
  • Developed Business Continuity Plan (BCP) and Disaster Recovery (DR) Plan. s included cost savings in eliminating disparate legacy systems, software license fees and achieving headcount reduction objectives, redesign of chart of accounts and providing visibility to the business thru one global ERP instance.

Director, Program Management

Confidential

Responsibilities:

  • Reporting to the VP of Client Services, managed a team of 5 program managers responsible for $480M annual
  • Telecommunications Expense Management (TEM) contract. Ensured contracted deliverables were achieved throughout
  • Contract lifecycle. Managed implementation of new business, documented operational processes& established change control procedures. Initiated requirements for system enhancements & performed User Acceptance Testing (UAT).
  • Developed key operating metrics to measure and review with client. Identified process improvement, expense managementrevenue growth and SLA opportunities. driving automation by converting paper to electronic media& secured incremental revenue by maintaining client satisfaction.

Confidential

Sr. Manager, Financial Operations Compliance

Responsibilities:

  • Reporting to the VP of Business Development, built & managed a global team of 7 Program Managers responsible for financial reporting and contract compliance of System Integrator Business Unit. cted as a liaison between Confidential and various management layers at the client.
  • Prepared & consolidated monthly, quarterly and annual global financial results and measured against contractual requirements reviewing results with company and client executives.
  • Developed reports to analyze revenue, expense and contract commitment variances in USD and local currency and presented to clients.
  • Ensured policies and procedures were in compliance with Sarbanes Oxley. s included recommending & implementing various strategies for revenue growth, cash flow, and expense management & service level opportunities.
  • Served on Bankruptcy Steering Committee for financial control initiatives.

Sr. VP Commendation .

Confidential

Responsibilities:

  • Reporting to the Sr Manager, managed a team of 11Project Managers responsible for custom billing and contract monitoring of global telecommunications contracts.
  • Project Managed development and implementation of billing solutions for strategic customers in support of non-standard contracts.
  • Negotiated contracts, participated in Customer presentations and responded to RFP’s.
  • Developed a d Confidential base for metrics reporting to evaluate operating efficiencies, expense management, and opportunities for process improvement. s yielded automation in billing, reduction to DRO, and minimizing manual labor hours.

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