SUMMARY:

15 years of progressive IT experience with consulting background and MS in Computer Science. Wide range of experiences in the IT domain coupled with excellent analytical, technical, and communication skills.

PROFESSIONAL EXPOSURE

Confidential

Sr. Project Manager/Operations Lead

Responsibilities:

• Act as Operations Lead and Project Manager for IT Infra projects and operational activities
• Lead and manage activities of 2 Operations teams and 1 Development team
• Led the teams in moving from a Waterfall to Agile models. Act as an Agile Coach and as a conduit to the Enterprise Agile and Lean Maturity Models
• Lead regular Agile ceremonies and help maintain a robust backlog of requirements for future enhancements
• Coordinate Program Increment (PI) planning and help determine quarterly roadmaps for the products
• Track and manage operational activities such as Server Upgrades, NUID profile and password changes, TLS renewals, AppSec findings, and asset retirements
• Generate monthly metrics across Agile Maturity, Capacity, Incidents, Problems. Identify trends and present them to higher management
• Track monthly budget across the complete division and reconcile differences between Planned numbers and Actuals

Environment: SDLC, Data Analysis, Business Analysis, MS Project, JIRA, LeanKit

Confidential

Sr. Project Manager

Responsibilities:

• Accountable for project initiation and planning, and for overseeing development, testing, implementation, and closeout
• Participate in Requirements and Design discussions with project stakeholders and upstream and downstream applications for data and process dependencies.
• Validating financial forecasts and providing on - going reconciliation of resources and other related project expenses
• Developing communication plans and effectively communicating in both verbal and written form
• Developing the project charter, integrated project plan, resource plan, contingency plan and related project management artifacts
• Defining and tracking project milestones while developing, maintaining and reporting on an overall integrated delivery plan
• Obtain feedback to assure that project efforts meet customer expectations for agreed upon schedule, cost and objectives
• Assessing, managing, and reporting dependencies, risks, and issues

Environment: Data Analysis, Business Analysis, ETL, DataStage, SDLC, Data Warehousing, MS Project, PlanView

Confidential

Program Manager

Responsibilities:

• Managed a team of Business Analysts, Architects, Developers, Testers, and UAT personnel on a complex platform transformation and data warehousing program in an Agile environment
• Acted as a Lead BA during the Blueprinting phase and was accountable for deliverables including Business Capability Documents, Business Requirement Documents, Solution Design Documents etc.
• Responsible for developing all program SOW and CR documents.
• Responsible for Scope, Finance, Time, Risk, Change, Stakeholder, and Delivery Management activities
• Developed product release roadmaps by coordinating with client Directors and Delivery Managers of other IT streams within the program
• Negotiated with stakeholders on prioritizing product requirements and addressing and removing blockers for development
• Conducted Sprint planning, backlog grooming and retrospective sessions for planning and prioritizing work based on capability and capacity of team
• Provided regular status updates to Confidential Regional Heads as well as client CIO and IT directors
• Provided support from an IT Delivery perspective to sales teams on RFP processes and SOWs for new accounts

Environment: SaaS, SDLC, API development, ERP, MuleSoft, Oracle JD Edwards, APIGee, AWS, MS Project, JIRA, BitBucket

Confidential

Sr. Project Manager / Portfolio Lead

Responsibilities:

• Managed teams of Business Analysts, Architects, Developers, Testers, and Users with team sizes ranging from 5 to 25 across concurrent and complex projects on various portfolios in a fast-paced Agile environment
• Responsible for Project Scope, Finance, Time, Risks, Issues, Communication, Tracking, Reporting, Change, Vendor, Stakeholder, Delivery Management activities
• Actively involved in portfolio and program planning, strategy formulation, and budgeting by facilitating planning sessions with Sr. Portfolio Managers, GTS Directors and Associate Directors
• Developed product release roadmaps by coordinating with End Users, Directors, Portfolio Managers, and Delivery Managers
• Identified and implemented process improvements across GTS PMO through Enterprise Project Management tools and technologies
• Acted as Scrum Master on medium complexity projects
• Mentored Managers on other portfolios on best PM practices
• Co-ordinated project and portfolio reviews to identify lessons learned
• Was nominated for 2 Spot s, and an Applause for my services

Environment: Digital Experience Management, Agile, SDLC, ETL, MS Project, RTC, SAP Data Services, Adobe AEM

Confidential

Development Manager

Responsibilities:

• Led a team of off-shore resources in complete SDLC of BPR and Teladoc applications in an Agile environment
• Provided Business and Systems Analysis inputs towards development of the applications
• Worked closely with the Product Manager to define Release and Sprint scopes
• Managed QA Automation
• Managed JIRA board and provided regular reports on the team velocity and burn-down charts to the Portfolio Manager and higher management

Environment: Agile, C#.Net, SQL Server, Selenium, MS Project, JIRA

Confidential

Management Specialist

Responsibilities:

• Managed a team of executives, business leads and stakeholders across multiple lines of business in developing a strategy to improve Confidential ’s e-Discovery functions.
• Responsible for planning the program implementation which was budgeted for around USD 5M per year. Led analysis of existing processes to define streamlined e-Discovery functions and processes.
• Performed Market Analysis for COTS solutions and worked on the RFI, RFP processes
• Managed a team of analysts and architects on a USD 1M project to develop an enterprise-wide application consolidation and modernization strategy.
• Developed an extensive communication plan and an IT strategic roadmap for all lines of business at Confidential and gained buy-in and common understanding from executive level stakeholders and the technical community.
• Responsible for Project Scope, Finance, Time, Risks, Issues, Communication, Tracking, Reporting, Change, Vendor, Stakeholder, Delivery Management activities
• Ensured successful implementation of technology solutions improving the efficiency across all Confidential ’s divisions affecting more than 1000 users.
• Led a team of Business and Systems Analysts for modernizing bank examinations’ tool suites.
• Developed an IT roadmap (from blueprinting to phased implementation stages) to consolidate the disparate exam tools into an efficient tool suite
• Executed other projects such as Sub-Contractor Reporting System, Business Information System, Large Dataset Analysis from Inception through Elaboration phases.

Environment: Business Architecture, e-Discovery, SDLC, Agile, Data Warehousing, ETL, Data Analysis, Informatica, Oracle, MS Project, .NET, SAS

Confidential, Washington, DC

Sr. Business Analyst

Responsibilities:

• Led a team of Business Analysts and Systems Analysts in designing and implementing the Confidential system
• Automated the process of quantifying the impact of interest rate changes on the balance sheet
• Coordinated with stakeholders responsible for individual line items in the balance sheets in analyzing and clarifying financial reporting requirements
• Trained business stakeholders in the proper usage of the developed system

Environment: Business Analysis, Data Analysis, MS Project, SharePoint, MS Excel

Confidential, Arlington, VA

Lead Systems Analyst

Responsibilities:

• Led a team of systems architects and developers in automating and modernizing the trademarks search and approval processes
• Led the team in gathering business and system requirements from IT and business stakeholders
• Developed and implemented zero-defect software across multiple maintenance releases improving the efficiency of Trademark Attorneys as well as hundreds of thousands of public users’ trademark search experiences
• Researched various user search patterns and suggested and implemented improvements to the system
• As the primary point-of-contact, managed the complete software life-cycle for the suite of applications

Environment: Systems Analysis, Data Analysis, SDLC, ETL, .NET, Oracle, MS Projec