Partner/general Manager Resume
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OBJECTIVE: A experienced manager seeking challenging position in Hotel Management that will utilize his business management skills.
CAREER SKILLS AND KNOWLEDGE:
- Financial/Accounting Management
- Profit/Loss Analysis
- Marketing/Promotion
- Cost Reduction Strategies
- Revenue Management
- General Management
- Staff Supervision/Development
- Customer Satisfaction Skills
- Capital/Expense Budgeting
- Opera Management Systems
- Teamwork Leadership
- Task Delegation Skills
- Implemented strict structured guidelines for housekeeping and front desk staff to keep a strong customer satisfaction rating. (Holiday Inn Express)
- Constructed business plan with complete financial analysis, annual sales forecast, and enforceable strategic marketing and structure ideas for a small business to gain capital and other resource, when business was in purchasing phase (Regency Inn & Suites)
- Developed and presented a completely revised sale strategy after adapting new business structure due to the downfall of economy in 2008 with Regency Inn and Suites.
EXPERIENCE:
ConfidentialMay 2006 – April 2012
Partner/General Manager San Antonio, TX
- Owned and managed a 50 unit motel, handle all aspects of sales and service and operations of the business.
- Implemented strategic marketing affiliation with executive company as USAA (located across from the business property), to earn repeat business from the local community.
Confidential October 1995- April 2006
Partner/General Manager San Antonio, TX
- Managed the business to be ranked 3rd property amongst all Holiday Express national wide for Voice of the customer program.
- Enforce strict guidelines for room preparation that earned top customer satisfaction honors.
- Recognized as best functional property (financial and customer satisfaction) under the Holiday Inn Express flagship.
EDUCATION:
Business and Computer Science
High School Diploma