SUMMARY:

A top - performing quality assurance manager with industry specific experience in testing processes, test strategies and plans and team management. Skilled planning, conducting and monitoring tests and recording and reporting quality data. Utilize knowledge of project management, web site functionality, and UI and Load testing to ensure highest level of quality. Able to effectively communicate findings and reports to diverse teams.

TECHNICAL SKILLS:

Languages: XML, SQL, HTML, JavaScript, CSS, C#, ASP.Net, ADO.Net, JSP, AJAX, JavaScript

Tools: Xcode, Android Studio, TestDroid, AppKudo, AppThwack, uTest, Apptentive, Crittercism, TestFlight, Rally, Slack, VSTS, TFS, Device Anywhere, Perfecto Mobile, Business Intelligence Development Studio, SQL Server, Access, Macromedia Dreamweaver, Loc Studio, Confidential Localization Platform, SharePoint 2013, Proclarity, CVS, Tomcat, MacOS, Fogbugz, JIRA, Confidential Test Manager, LighthouseApp, TestLodge, Quality Center, VersionOne

Automation Frameworks: Selenium, VSTS Webtests, Eggplant, Badboy, WinRunner, AEAuto, MAUI Frameworks

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

• Own and lead multiple, simultaneous customer engagements implementing testing solution and 360 degree app quality dashboard
• Document clients requirements for Test Management
• Research and evaluate various automated project management and test management tools. Implement load testing
• Report pros & cons to client's management against requirements. Make recommendations as requested
• Build project plans and present to client's stakeholders for approval.
• Kick off projects. Monitor and report status, progress, constraints, issues, risks and impact to timeline & budget.
• Actively seek out and raise attention to issues/ concerns as they arise.
• Manage QA team and drive execution on iOS and Windows mobile applications

Confidential

Project Manager

• Own and lead multiple, simultaneous customer engagements implementing testing solution and 360 degree app quality dashboard
• Develop strong customer relationships that enable company to become a trusted adviser for our customer's IT/QA managers and executives
• Provide both engagement and testing leadership to the customer
• Analyze test data and provide research of coverage from multiple sources including our community of testers, environments and devices to show maximum value to customers
• Gather testing requirements from client and translate into actionable testing projects
• Leverage our community of testers around the world to form teams focused on exceeding customer expectations
• Ensure customer and project success by managing completion of deliverables, schedules, customer expectations, and meeting milestones
• Collaborate with the product management and development organization to channel client feedback and solutions into future releases of product suite

Confidential

QA Lead/Android, iOS & Partner Integration

• Released and tested high quality versions of customer-facing applications on the Android and iOS platforms including creating and running test cases, testing plans and filing bugs for multiple language versions of each application
• Introduced a variety of new Mobile Test Tools and integrated them within testing processes
• Lead QA team for the T-Mobile End-to-End integration for unRadio
• Implemented UAT testing process with international employees and partners
• Managed five full-time and contract Senior QA Analysts
• Grew direct reports through introducing educational opportunities, run brown bag sessions and participate in local QA meetups

Confidential

QA Manager

• Established the Mobile QA Team from the ground up and led it through multiple successful launches
• Developed and lead the QA team for the Responsive Web Design (RWD) version of Confidential .com
• Built automation suites for Confidential .com web site and Mobile applications
• Coached and mentored direct reports from QA Analyst into project lead positions
• Discovered bugs in the testing process through automation and manual testing of individual web and mobile applications

Confidential

Web Developer/Software Development Engineer in Test

• Developed backend content, JSP pages for production website.
• Used CVS version control system and Apache Tomcat web server and SQL Server 2005 for Data Warehousing.
• Developed automation scripts using Eggplant, Badboy and WinRunner scripting tools.
• Responsible for quality assurance testing for staging server and production builds of the website and testing of stand-alone desktop application, Photostreamer 2.

Confidential

International Test Lead/SDET - Windows Live Writer

• Responsible for the World Readiness of Windows Live Writer including globalization, localizability, localization, marketability and marketization
• Created pseudo localized builds of Windows Live Writer using Confidential Localization Studio
• Checked-in changes using Confidential Localization Platform
• Created test plans and monitored test case creation for international test teams
• Monitored and triaged international bugs daily in Product Studio
• Lead international test strategy, planning and component execution for vendor STE and SDETs in China, Japan, Korea, Taiwan and Thailand
• Acted as backup lead for Intl Spaces and Intl Gadgets

Software Design Engineer in Test

• STE Windows Vista Application Experience: Create Test Case Outlines for a 43 application test list.
• Created automation scripts with C# using the MAUI and AEAutomation Frameworks for Install, VerifyInstall, uninstall and functionality test cases
• Used WTT, Source Depot and Archon to facilitate testing efforts
• Own bugs in Windows OS, Customer Bug and AEauto Product Studio databases
• Used NTSD to debug application failures and triaged bugs sent from Wipro (outsource) test team

Software Test Engineer

• Appcompat Backup lead for DX team and for App Compat Strike force and created a TestFAQ for our group.
• Acted as liaison with IESE team and created XML fixes for app specific bugs
• Led all XP testers in # of bugs found/fixed

Software Test Engineer

• Worked on DirectX application compatibility testing and
• Created test cases for PlayPack, Printer and WMP test passes
• Recognized as ‘Millennium Hero’ for the test team

Software Test Engineer

• Designed, implemented and executed tests for IE5, IE6 and Windows Media Player on all Windows platforms for multiple language versions (JA, CN, TW, KO, DE)
• Responsible for Trident, system IME, and GIME + Language pack testing and globalization
• Covered WebUI test cases for Top 100 Web sites

Software Test Engineer

• Responsible for testing compatibility and functionality of applications against PC/AT and NEC on Japanese OS.
• Performed test cases for all Tier 1 software titles
• Tested Japanese Win98 system components for functionality, localization, and IME related issues