SUMMARY
- Broad knowledge and success in engineering mechanical technology, technical writing, aerospace technology, global logistics & traffic supervisory experience to include requirements gathering/assessment and full life cycle project management and new hire training sessions.
- Success developing, executing, and analyzing operations and procedure manuals, curriculum outlines, class room teaching techniques, company assets and financial strategies for a diverse network of contacts and clients.
- Skilled team leader, manager and upervisor trainer with a track record of effectively instructing company personnel in hiring, training, and developing employees to ensure on target completion of all deliverables.
- Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues, technical support and ensure total client satisfaction.
TECHNICAL SKILLS
- SAP
- ERP
- EST
- Oracle
- Team Center
- TIC
- AS400
- PPM Tool
- Lotus Notes
- PPM - Tool Microsoft Office
- Application Document Editing
PROFESSIONAL EXPERIENCE
Confidential, Mason, Michigan
Engineering Project Manager / T3 Technical Trainer
Responsibilities:
- Wrote and implemented CIPA’s, EPR projects along with managing the project throughout the full lifecycle of the project. Appointed as the SAP departmental employee to help design and manage the SAP Engineering software training program.
- Technical Writer and curriculum designed in standardized mechanical PLC’s, HMI’s, Control Panels and LOTO (Lock-out Tagout) departmental procedures and operation manuals.
- Recognized for successful creation of D-Bay Share Point Web site aimed at improving Domestic and International communication.
Confidential, Lansing, Michigan
Instructor
Responsibilities:
- Built Global Job Assistance Program for inclusion in the Federal Aviation Maintenance Program.
- Authored Government approved mechanical lesson and technical curriculum plans resulting in their use nationwide.
- Performed and demonstrated project planning and research sessions by using specific mythology and change management procedures.
Confidential, Mason, Michigan
Director of Operations
Responsibilities:
- Conducted competitive analysis used to advise on future project endeavors and growth opportunities.
- Brainstormed process improvement opportunities and devised goals aiming at company progress.
- Collaborated with sales, marketing, and support teams to ensure the successful launch of services within budget and time goals.
