- Experienced and accomplished manager with over seven years of experience in sales looking to leverage extensive background in adapted sales technique, products placement and give customers memorable and positive experience into an information technology field within a company.
- HSRP, VLAN, Access List
- OSPF, EIGRP, RIP, routing
- Strong multi - tasking
- Sales experience
- LAN protocols
- Hardware installations
- Software updates
- Problem-solving skills
- Virus and malware prevention
- Microsoft Window
- Inventory control, Data entry
Retail Store Manager
Confidential - Raleigh, NC
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
- Grew company sales over 12% by devising strategic promotional plans capitalizing on changing market conditions
- Configured hardware, devices and software to set up work stations for employees
- Increased profits over 10% through effective sales training and troubleshooting profit loss areas
- Completed routine store inventories
- Increased sales by educating prospects on benefits of products and services in comparison to competitors
Confidential - Jessup, MD
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Set up appointments with potential and current customers to discuss new products and services.
- Exceeded established sales goals and increased client retention by 97%.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Researched potential clients and markets to prepare for appointments.