SUMMARY:
- Experienced, decisive and customer obsessed PMP/Agile certified Technical Program Manager with 10+ years’ experience in delivering data driven custom solutions with effective communication skills and consistent customer satisfaction
- Proven capability to deliver complex projects requiring multiple work streams and workflows engaging various stakeholders
- Direct and manage projects using Agile/SCRUM methodologies ensuring scope, goals and deliverables are delivered meeting the budget and project timelines.
- Experienced with deployments, maintenance and troubleshooting applications on Confidential Cloud infrastructure Azure.
- Proficient in data warehousing and data modelling concepts, data analysis skills using SQL queries, Power BI reports, KPI’s, Charts, Trends
- Experience in creating effective data visualization - dashboards, storyboards, and KPIs - in Excel, PowerPoint and Power BI.
- Experience with Cosmos DB Integration and using SQL Server Data Explorer Tools
SKILLS:
- Project Lifecycle Management
- Requirements Gathering & Analysis
- Stakeholder Management
- Data Analytics
- Data visualization in Excel, Power BI
- Experienced in BI/ETL process
- Confidential Azure and Office365 experience
TECHNOLOGY:
SQL Server, Power BI, TFS, Team Pulse, MS Project, JIRA, Cosmos DB
EXPERIENCE:
Confidential
Technical Program ManagerResponsibilities:
- Collaborate with business stakeholders and understand their goals and vision as per product roadmap and backlog
- Drive innovative cloud-based solutions hosted on Azure
- Drive architecture and design sessions for cloud readiness of the platform
- Perform Azure administration tasks including managing subscriptions and site access, Certificate deployment and governance of security groups
- Identify and collaborate with different data sources and their owners to be able to enrich the data stream needed for the outcome
- Execute and drive scrum teams and facilitate scrum rituals
- Create and define process for the overall lifecycle for change management and managing live site issues (LSI)
- Create dashboards on Power BI to drive the conversation on future needs to fine tune email targeting strategy
- Create and manage project plan including Capacity planning, budgeting, schedule, risk and mitigation plan
- Host QBRs for the executive team to demo progress against committed roadmap for current FY
Confidential
Technical Program ManagerResponsibilities:
- Drive development/deployment of BI pipelines to generate Power BI reports for HR Analytics team
- Drive requirements for the project and convert them into user stories
- Applied AGILE lifecycle for KPI’s, dashboard design including design review, task estimation, performance standard and delivery of features
- Coordinate with distributed teams and work on removing impediments for the team
- Execute and facilitate daily scrum
Confidential
Technical Program ManagerResponsibilities:
- Collaborate with multiple stakeholders and distributed teams across geo locations and facilitate requirements gathering
- Execute scrum and facilitate scrum ceremonies
- Stack ranking, and prioritization of features based on ROI
- Create dashboards based on the data analysis using Power BI tools
- Present weekly dashboard updates to senior management on the project updates including risks issues and mitigation plan apart of sprint progress
- Manage cross-project dependencies and have sufficient insight of the risk, issues, requirements, design or solution
- Drive process improvement across projects to bring visibility at program level
Confidential
Technical Program ManagerResponsibilities:
- Instrumental in bringing all the stakeholders to the table and drive requirements with all stakeholders, translating business needs into technical specifications
- Create functional requirement documents based on analysis done to understand and spec the as-is and to-be behavior for all the business scenarios
- Perform deep dive data analysis using SQL queries and identify the exceptions and issues/risks in the business logic
- Managing communication/dependencies/queries and collaborating with upstream and downstream systems
- Analysis of the current workflow identify performance improvement areas and propose changes to framework
- Drive capacity planning and prioritization for every release cycle
Confidential
Technical Program ManagerResponsibilities:
- Understand the business model and work with business teams to gather reporting requirements and prioritization
- Perform data analysis and create dashboards to drive KPIs for BING and MSN channels
- Drive data governance across the BI platform
- Drive data dictionary with focus on on-boarding new domains that contribute to search and streamlining /automation of the overall process
- Escalate data quality issues and work across teams for resolution
- Develop ad hoc reports to help finalize the requirements