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Technical Program Manager Resume

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SUMMARY:

  • Experienced, decisive and customer obsessed PMP/Agile certified Technical Program Manager with 10+ years’ experience in delivering data driven custom solutions with effective communication skills and consistent customer satisfaction
  • Proven capability to deliver complex projects requiring multiple work streams and workflows engaging various stakeholders
  • Direct and manage projects using Agile/SCRUM methodologies ensuring scope, goals and deliverables are delivered meeting the budget and project timelines.
  • Experienced with deployments, maintenance and troubleshooting applications on Confidential Cloud infrastructure Azure.
  • Proficient in data warehousing and data modelling concepts, data analysis skills using SQL queries, Power BI reports, KPI’s, Charts, Trends
  • Experience in creating effective data visualization - dashboards, storyboards, and KPIs - in Excel, PowerPoint and Power BI.
  • Experience with Cosmos DB Integration and using SQL Server Data Explorer Tools

SKILLS:

  • Project Lifecycle Management
  • Requirements Gathering & Analysis
  • Stakeholder Management
  • Data Analytics
  • Data visualization in Excel, Power BI
  • Experienced in BI/ETL process
  • Confidential Azure and Office365 experience

TECHNOLOGY:

SQL Server, Power BI, TFS, Team Pulse, MS Project, JIRA, Cosmos DB

EXPERIENCE:

Confidential

Technical Program Manager

Responsibilities:

  • Collaborate with business stakeholders and understand their goals and vision as per product roadmap and backlog
  • Drive innovative cloud-based solutions hosted on Azure
  • Drive architecture and design sessions for cloud readiness of the platform
  • Perform Azure administration tasks including managing subscriptions and site access, Certificate deployment and governance of security groups
  • Identify and collaborate with different data sources and their owners to be able to enrich the data stream needed for the outcome
  • Execute and drive scrum teams and facilitate scrum rituals
  • Create and define process for the overall lifecycle for change management and managing live site issues (LSI)
  • Create dashboards on Power BI to drive the conversation on future needs to fine tune email targeting strategy
  • Create and manage project plan including Capacity planning, budgeting, schedule, risk and mitigation plan
  • Host QBRs for the executive team to demo progress against committed roadmap for current FY

Confidential

Technical Program Manager

Responsibilities:

  • Drive development/deployment of BI pipelines to generate Power BI reports for HR Analytics team
  • Drive requirements for the project and convert them into user stories
  • Applied AGILE lifecycle for KPI’s, dashboard design including design review, task estimation, performance standard and delivery of features
  • Coordinate with distributed teams and work on removing impediments for the team
  • Execute and facilitate daily scrum

Confidential

Technical Program Manager

Responsibilities:

  • Collaborate with multiple stakeholders and distributed teams across geo locations and facilitate requirements gathering
  • Execute scrum and facilitate scrum ceremonies
  • Stack ranking, and prioritization of features based on ROI
  • Create dashboards based on the data analysis using Power BI tools
  • Present weekly dashboard updates to senior management on the project updates including risks issues and mitigation plan apart of sprint progress
  • Manage cross-project dependencies and have sufficient insight of the risk, issues, requirements, design or solution
  • Drive process improvement across projects to bring visibility at program level

Confidential

Technical Program Manager

Responsibilities:

  • Instrumental in bringing all the stakeholders to the table and drive requirements with all stakeholders, translating business needs into technical specifications
  • Create functional requirement documents based on analysis done to understand and spec the as-is and to-be behavior for all the business scenarios
  • Perform deep dive data analysis using SQL queries and identify the exceptions and issues/risks in the business logic
  • Managing communication/dependencies/queries and collaborating with upstream and downstream systems
  • Analysis of the current workflow identify performance improvement areas and propose changes to framework
  • Drive capacity planning and prioritization for every release cycle

Confidential

Technical Program Manager

Responsibilities:

  • Understand the business model and work with business teams to gather reporting requirements and prioritization
  • Perform data analysis and create dashboards to drive KPIs for BING and MSN channels
  • Drive data governance across the BI platform
  • Drive data dictionary with focus on on-boarding new domains that contribute to search and streamlining /automation of the overall process
  • Escalate data quality issues and work across teams for resolution
  • Develop ad hoc reports to help finalize the requirements

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