TECHNICAL SKILLS:
- IT Management
- IT Infrastructure
- Project Management
- ERP
- Manufacturing Execution Systems
- Server Administration
- Virtualization
- Cloud Services (Azure
- AWS)
- Networking (Voice
- Data
- Video)
- Central Plant Wiring
- Data Storage
- Data Center
- Office Automation
- Desktop Support
- Call Center
- Change Management
- 8D
- 5Y
- ITIL
- SOX
- Help Desk
- Metrics
- Architecture
- SDLC
- Outsourcing
- Offshoring
- A+
- Network+
- MCSA
- CCNA
- Solaris10
- Redhat
- Vwware ESX
- PMP
- EMC DMX
- VNX
- Network Appliance
- Lucent Avaya
- VMS
- Windows10 and Exchange - O365
- MDF
- IDF and 568B.
PROFESSIONAL EXPERIENCE:
IT Infrastructure Manager (Project Manager)
Confidential, Richardson TX
Responsibilities:
I was responsible for Networking (Cisco data/voice/video), Linux and Windows Server Administration, Data Storage, Virtualization (Vmware), Desktop Support, Grid Computing, Data Centers, Security and Data Protection. I created ITIL based service catalog based SLA offerings for the manufacturing environment. We supported 24-hour semiconductor factories at two locations supporting hundreds of manufacturing tools in clean room environments along with office automation for business, engineering, and manufacturing support. The Confidential project has successfully completed by the end of 2017. During the month of January 2018, the IT Infrastructure reporting transitioned to Confidential Corporate IT in Portland Oregon. The new Confidential Factory is in production producing products.
Director IT Infrastructure
Confidential, TX
Responsibilities:
Reporting to the CIO, I provided global direction of all corporate infrastructure and technology. Voice / Data Networking, Cloud, Data Center, SAAS, Servers, Storage, Data Protection, Functional area support includes, ERP, MES, SCM, HRIS, CRM, ECOM, Legal, Sales, Marketing, R&D, Help Desk, Office Automation and PMO. Budget responsibility for expense, capital, forecast, and AOP. Managed vendor resources. Business continuity and Disaster Recovery including data replication and annual testing. Compliance with SOX controls and auditing. Project Management of major projects, O365, Win10, AZURE, Virtualization, Consolidation, Compute Grids, etc. Industry Standards, ITIL, COBIT, CMM, SDLC and Change Control. Reporting metrics, dashboards, SOP, Customer Satisfaction, Advance security including firewall, DLP, encryption, privileged access management, license, software, patch and version management, malware prevention and protection. International travel, reports and team excellence.
Infrastructure Manager
Confidential, Irving, TX
Responsibilities:
My responsibility consisted of direct reports from the managers of both teams and indirect reports from ten team members. My activities included architectural design, corporate projects, budgetary responsibility, vendor management including RFP, change management, SDLC and change management, disaster recovery, policies and procedures, supporting the introduction of a new clearing system, server consolidation, strategic and tactical planning. We moved production processing from Chicago to Texas.
