We provide IT Staff Augmentation Services!

T Project Manager Ii Resume

SUMMARY:

  • IT professional and experienced project manager focused on bridging the gap between the user experience and IT.
  • Skilled in lifecycle project management, cyber security, process management, and hardware/software implementation.

TECHNICAL SKILLS:

  • IT Project Management
  • Product Management
  • Cyber Security
  • Network Security
  • CA Agile Central
  • Scrum Leadership
  • Behavior Driven Development (BDD)
  • SharePoint
  • Office 365 Administration
  • Active Directory
  • WordPress
  • Microsoft Project
  • Network Infrastructure
  • SQL
  • Cucumber
  • Network Firewalls
  • Applied Lifecycle Management
  • Windows 10
  • Windows 7 iOS
  • Android
  • MacOS
  • LogMeIn Central

PROFESSIONAL EXPERIENCE:

Confidential

T Project Manager II

Responsibilities:

  • Reorganized the IT department to become a self - managed team. Implemented and lead daily scrum meetings. Implemented a new ticketing tracking system and process
  • Implemented a companywide intranet via SharePoint to streamline the onboarding process for new employees. Collaborated with executives to create and roll out companywide standard operating procedures
  • Collaborate with senior executives and business decision makers to design and implement companywide technology upgrades scaled to 250 users including the refresh of enterprise-level hardware and software
  • Negotiated with vendors to decrease IT budget overhead while maximizing utility of IT resources

Confidential

IT Manager

Responsibilities:

  • Product Manager for proprietary software design and development including security, backend, and UX upgrades
  • Researched and designed new products to further enhance customer value including working directly with stakeholders to gain insights
  • Oversaw and managed Quality Assurance Team in addition to the company IT department
  • Responsible for the acquisition and maintenance of all telecommunications services and technological equipment, including projecting future budgets

Confidential

IT Specialist

Responsibilities:

  • Led several UX and backend upgrade projects through a waterfall project management process to enhance usability and efficiency of the software product
  • Designed new software to further enhance the usability and functionality of proprietary software
  • Senior resource for the quality assurance team, providing insight into the development of proprietary software
  • Tasked with overseeing transition and deployment of Office 365 and was main point of contact for all related issues
  • Senior help desk resource for company hardware and software, including Windows and Apple products and network servers

Confidential

Media Analyst and Account Manager

Responsibilities:

  • Tested and reported on new software developments for the quality assurance team
  • Responsible for time-sensitive client reporting based on data analysis and interpretation
  • Developed and implemented a new inventory system for the tracking of company hardware

Hire Now