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Project Manager/it Resume

Broussard, LA

SUMMARY:

  • Experienced project manager and IT professional, great problem solver, critical thinker and multi - tasker.
  • Project lead on international business unit from quoting, maintaining customer relationships, international shipping, and product development with our engineers.
  • Goal oriented professional with a twelve-year career in project management and information technology.
  • Using lean manufacturing techniques, handled multiple project builds and delivered them on time and accurate.
  • Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.
  • Business process improvement coordinator with a track record of developing and enhancing new procedures and technologies to strengthen company output, enhance operational efficiency, and control costs.

AREAS OF EXPERTISE:

Network Administration | Project Management | Business Process Redesign Web Design | Computer Aided Drafting | Customer Relations | Strategic Planning | Bid Proposals | Effective Communicator | Team Leader

TECHNICAL SKILL SET

Platforms: Windows Vista/7/10, Windows Server 2003/2012, Ubuntu

Software: Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, Visio), Point of Rental, CorelDraw, Solid Edge ST5, Drupal, WordPress, Cisco Packet Tracer, Kali Linux, Wireshark

Languages: Java, HTML, and C++

PROFESSIONAL EXPERIENCE:

Confidential, Broussard, LA

Project Manager/IT

Responsibilities:

  • Managed the merging of databases between merging companies with addition of thousands of products into a new company database using current resources and saving the company $25,000 in cost.
  • Trained users on new software platform for rental database and served as lead troubleshooter and researcher.
  • Reviewed both company’s existing business processes and developed new processes based on stakeholder input and managements requirements.
  • Worked to develop new business forms and spreadsheets for document controlling, non-conformance reporting for customers, and standardized the quoting process from a manual to digital form.
  • Created documents for new users of the company software.
  • Managed the permissions and security levels of users to partition the software and only allow users access as needed.

Confidential, Broussard, LA

Project Manager Sales/IT/Project Manager

Responsibilities:

  • Designed and developed the company’s websites and created all marketing materials for magazine and prints ads.
  • Managed build projects for our offshore equipment fabrication, tracked cost to aid in quoting, and handled material acquisition and logistics from vendors and suppliers.
  • Lead a company move of all computer operations from old location to new building with installation of all network drops, security camera installation and server room initial setup.

Confidential, LA

Media Specialist

Responsibilities:

  • Designed and created website for Office of Distance Learning and Health Promotion an Wellness department.
  • Facilitated and provided tech supports for the Blackboard Elluminate classrooms for all online classes for English, Communication and Health Promotion and Wellness.
  • Worked with the Office of Research as a help desk tech support liaison.
  • Previous roles as General Manager of Alpha Signs & Graphics ( ) CAD Draftsman for Begneaud Manufacturing ( )

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