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Senior Technical Product Manager / Virtual Team Lead Resume

Redmond, WA

SUMMARY:

  • Technical Product Management Technology and Systems Integration
  • Strategic Project and Engagement Management Market and Business Development
  • Sales Engineering Field and Customer Strategic Alliances
  • Led inter - corporate teams driving first-ever Linux systems s with Oracle clustered databases (OPS, RAC) and Oracle Financials on SAN and NAS storage; sourced 4 pilots; enabled $500M sales and services revenue potential
  • Re-established and managed several marquee multi-million dollar early adopter global client initiatives drove positive press coverage of technology launches, marketing direction, and sales successes.

KEY STRENGTHS:

  • Uniquely skilled at innovative approaches to deliver practical solutions on time, within budget.
  • Demonstrated ability to scope and deliver solutions from diverse product sets and technologies to meet customer business and technical needs, across a range of industries.
  • Skilled at developing new products and acquiring managing beta - adopter clients: market needs analysis; technology assessment, selection and integration; and solution development, deployment and launch.
  • Excels at resolving complex technical and market problems through systematic issue analysis and definition of tactical plans to reach company, partner and customer strategic goals; with strong focus on bottom line.
  • Adept at blending market and insight with technology expertise to enable new markets
  • Recognized by management, field, partners and customers as a leader who understands technology from the customer point of view, builds high-performing teams, and drives high-value market solutions.

TECHNICAL COMPETENCIES:

CLOUD, DISTRIBUTED/GRID COMPUTING: SOA, SaaS / PaaS; Utility computing: MS Windows Azure, SSDS; Amazon AWS; Google Apps

CORE INTERNET INFRASTRUCTURE: Host and firewall security; LANs and Internet site management; Email management

DEVELOPMENT TOOLS: Scripting (many: perl, shell/bash, JavaScript, PowerShell, …); MS Visual Studio; SQL, PL/SQL, T-SQL, C, Java

HIGH PERFORMANCE COMPUTING: Compute cluster architecture and deployment, and performance services

OPERATING SYSTEMS: Windows (all), Solaris, Linux (RedHat/RHEL, SuSE/SLES), HP-UX, AIX, Mac/OSX

PROJECT MANAGEMENT, COLLABORATION & PRODUCTIVITY TOOLS: MS Project, MS Team Foundation Server, MS Office, Access, Sharepoint, Visio, LiveMeeting, Citrix

RDBMS: MS SQL Server 2005, 2008; Oracle 7-10g, MySQL, Oracle Designer

BUSINESS INTELLIGENCE: MS PerformancePoint Server, and Sharepoint

SAN/NAS SYSTEMS and BACKUP: EMC Symmetrix, Clariion; NetApp Filers; Veritas; Legato

SECURITY and DATACENTER METHODOLOGIES: Data Replication, Disaster Recovery, Remote Site Operations, Business Continuity, SLA development

SOFTWARE DEVELOPMENT & PROJECT MANAGEMENT METHODOLOGIES: PMBOK (PMI Model/Methodology), MS Solutions Framework (MSF), MS SDLC, Scrum (Agile)

SYSTEM MANAGEMENT & VIRTUAL PRESENTATION TOOLS: MS System Center, Virtual Machine Manager, Softgrid; F/OSS admin + security tools; Remedy, Openview, Citrix

VIRTUAL INFRASTRUCTURE: VMware ESX Server 2.5x, 3.x, Workstation (all); MS Virtual Server, Virtual PC, Hyper-V

WEB INFRASTRUCTURE: Apache, Tomcat; Confidential IIS; IBM Websphere; BEA Weblogic, Oracle AppServer

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Senior Technical Product Manager / Virtual Team Lead

Responsibilities:

  • Led strategic planning and competitive analysis for DB application code upgrade and migration sales and services opportunities; targeted LOB requirements and risk mitigation for mission-critical server/client applications.
  • Researched opportunities, sales readiness and integrator partner capability; developed comprehensive plan to drive product and service revenue by field sales and integrator partner channels, and conducted partner .
  • Praised by sales and management for market plan to overcome adoption hurdles and enable 1,000%+ ROI in 3 years.

Confidential, CA

Project and Engagement Manager

Responsibilities:

  • Managed technical and business issues in 4 major projects for IT and Retail customers such as Confidential and Confidential ; projects ranged up to $5M budget and 10 engineers.
  • Engaged with customers to refine business requirements and user scenarios; re-architect site design; integrate + virtualize server, storage, and database infrastructure; and tune custom high-performance software applications.
  • Drove business and functional scoping for port effort of Mirada’s grid-enabled SOA engine, enabling dynamic web application response to changing customer business requirements.
  • Developed best practices guides, and upgraded Mirada's quality-assurance process description.
  • Commended by CEO for leadership in driving project goal attainment, business development, and customer satisfaction.

Confidential, Mountain View, CA

Co-Founder and Director, Alliances and Market Development

Responsibilities:

  • Initiated and signed 2 strategic alliances in 4 months, with enterprise partners Oracle and Network Appliance.
  • Developed and certified top-tier database server solutions, enabling $500M revenue potential in new markets.
  • Led inter- corporate teams driving first-ever Linux systems s with Oracle clustered databases (OPS, RAC) and Oracle Financials, on NAS storage.
  • As subject matter expert, won deals by blending value across channel in marketing, field sales and consulting.
  • Developed BRDs/MRDs, joint product roadmaps, and go-to-market plans; created readiness tools for field sales and consulting teams; and crafted and presented briefing materials and processes to partners and customers.
  • Praised by partners for establishing market presence and services opportunities in previously-unreachable markets.

Confidential, Fremont, CA

Senior Product, Program Manager

Responsibilities:

  • Identified undiscovered revenue opportunities; initiated 6 new datacenter-oriented product lines to meet market need.
  • Developed MRDs and PRDs, product roadmaps, go-to-market plans and field readiness tools.
  • Guided Professional Services datacenter site evaluations, and system / network / database rollouts; led for global sales and professional services staff, covering datacenter integration and database platform challenges
  • Launched and guided and readiness efforts, working with Oracle to resolve technical and business issues across multiple server and application lines.
  • Commended by VA Linux and Oracle engineering directors.
  • Recognized by Executive Staff for enabling new markets and driving Oracle, EMC, Network Appliance enterprise alliances.

Confidential, Palo Alto, CA

Technology Manager

Responsibilities:

  • Launched 9 new products targeted to existing, prospect and NDA accounts; managed global field sales and Executive Customer Briefings.
  • Established the first procedural framework to develop product demonstrations for Desktop Solutions division.
  • Collaborated with solution partners, product management and field to integrate products to meet client needs.
  • Managed IT press community, and product review publications.
  • Praised by field for responsive sales support and, and by product groups for driving product improvements.

Confidential, Redwood Shores, CA

Program Manager

Responsibilities:

  • Shepherded 5 high-profile beta clients for technology guidance, and problem resolution; clients became key Oracle press and event s.
  • Managed CNN “CustomNews” website implementation project, enabling Comdex launch effort for Sr. Executives.
  • Consulted to academic and worldwide IT protocol standards bodies (e.g.: MIT, W3C, ISOC, and CommerceNet).
  • Established first internet presence and security for division, enabling partner development and field marketing.
  • Served as a key channel into engineering team, and broader company.
  • Established mechanisms for collecting and documenting customer issues for collaboration and fast-track resolution with engineering, marketing and sales.
  • Recognized by clients and sales consulting as a key technical point person, and a dedicated field and customer advocate.

Systems Engineer

Confidential

Responsibilities:

  • Responsible for: Complete product launch efforts showcasing solutions for diverse customer environments (database, infrastructure management, and software development tools).
  • Reported to Sr. Director of Confidential
  • Supported senior executives’ public engagements with product launches, and thought-leader presentation visits.
  • Managed a broad range of product launch tactics (event project management, support, and demo development).
  • Planned and drove global multi-city launch efforts, and customer and field marketing/sales .
  • Commended by management for outstanding leadership, and ability to motivate and mobilize teams to reach objectives.

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