SUMMARY:

IT professional with a unique blend of experiences across several industries including Health Care, Life Sciences and Finance. More than fifteen years of experience leading high performing cross functional teams through mid to large scale projects . Skilled in applying relevant project management principles and techniques to effectively manage schedules, risks, budgets, quality and continuous process improvements to deliver client - satisfying solutions. The knowledge and expertise developed across multiple industries and project management methodologies allow me to provide a distinct value in communicating with business and technical executives as well as defining and translating business needs into scoped, coordinated and implemented technical solutions.

TECHNICAL SKILLS:

Programming: Visual Basic 6.0, SQL, HTML, XML, ASP, Java Script.

Software: PeopleSoft 9.1, CRM 8.8, PeopleTools 8, SAP, SharePoint, MS Project Server, IBM WebSphere, Informatica, eGate, HP Quality Center, Facets, MACESS, ClearQuest, Pega

Databases: Sybase, SQL Server, Oracle, Pega

Operating Systems: Red Hat Linux, Windows NT 4, 2000, XP, 2003, 7. (VMware)

PROFESSIONAL EXPERIENCE:

Confidential

Consultant, Project Manager

• Coordinated the execution of state activities to ensure state readiness for successful CMS reviews
• Promoted the adoption of the certification criteria into the SDLC of the Confidential modernization projects
• Led the development of certification milestone review artifacts
• Contributed to the development and updating of the various Advanced Planning Documents (APD)
• Managed a pilot project to utilize the Agile framework to implement a modernized correspondence solution
• Led the team through the feasibility evaluation of correspondence solution alternatives that included: building a solution; subscribing to a service solution; or purchasing a COTS solution
• Coordinated the project team and vendor to execute a proof of concept of the correspondence solution recommended to the Confidential leadership
• Mentored project resources on leadership and project implementation best practices
• Managed the implementation of the Rational Team Concert (RTC) defect and code management solution at Confidential

Confidential

Consultant, Project Manager

• Managed a program to implement case management workflow solutions across multiple business units
• Implemented workflow solutions resulted in more than 30% improvement in processing time efficiencies
• Consulted with executives to improve projects infrastructure for successful Agile implementations
• Coordinated with project Scrum Masters to coach and direct development teams to adopt Scrum practices
• Presented project updates and status reports to executives through regular scheduled meetings
• Implemented IT project governance practices to facilitate communication, accountability and transparency
• Tracked and managed project issues and risks until resolution
• HIPAA trained and certified
• Guided organization and project teams on transition from Waterfall methodology to Agile framework
• Managed project SDLC by close collaboration with the Product Owner and the Development Team
• Performed Scrum Master role: facilitated user story mapping sessions, daily stand ups, sprint retrospectives
• Coordinated resources across multiple vendors to develop and deliver the final product
• Managed relationships with business and technical stakeholders across the organization
• Coordinated the enterprise application integration (EAI) with legacy applications via web services
• Led the identification and prioritization of project risks as well as the implementation of mitigation steps
• Coordinated QA and End User Acceptance testing before delivery of solution
• Managed an excess of 12 million dollar project budget that involved multiple vendors and contractors

Confidential

Consultant, Project Manager

• Managed the SDLC conversion of multiple provider data networks from legacy source systems to a Facets platform at Confidential .
• Managed new Medicaid provider market implementations and existing Medicaid market expansions
• Communicated with project stakeholders via scheduled meetings, issues tracking logs and status reports
• Published project artifacts and nurtured team collaboration on SharePoint
• Managed project scope by monitoring requirements traceability matrices and controlling change requests
• Developed tasks schedules and assigned/ monitored responsibilities for functional and technical resources
• Organized and coordinated work groups to analyze acquired provider networks for conversion
• Implemented PMO project governance practices to facilitate communication, accountability and transparency across the project
• Mentored project managers in the PMO on leadership and best practices from the PMI methodology
• Managed stakeholder relationships across functional and technical teams impacted by the project
• Directed business and technical requirements definition and analyses
• Coordinated development of EAI components for data flow between systems
• Led the identification and prioritization of project risks as well as the implementation of mitigation steps
• Coordinated data conversion (ETL) activities across the source and target systems
• Managed conversion quality testing and defect tracking to resolution

Confidential

Consultant, Project Manager

• Developed project plans and schedules to define implementation paths for delivery of project scope
• Managed project activities, milestones and tasks assigned to functional and technical resources
• Led the identification of projects risks, issues and dependencies; implemented mitigation steps to keep projects on schedule
• Coordinated teams of virtual and collocated functional and technical resources
• Communicated to teams via regular meetings; documented meeting minutes; issues logs and risks logs
• Maintained project artifacts for transparency and collaboration on Share Point
• Implemented IT project governance practices advocated by the PMO
• Led teams through tasks definition and effort estimation exercises to facilitate project prioritization, resource allocation and the development of detailed work breakdown structures
• Presented regular project status reports and critical path updates to project stakeholders to influence work prioritization and project staffing
• Tracked project hours for local and remote resources for reconciliation against project plan
• Documented and managed (requests for) changes to scope, cost and schedule
• Managed collaboration between business and IT in pursuit of the project goals and objectives
• Reviewed project deliverables for acceptance
• Conducted retrospective reviews to identify and implement lessons learned during and after deployments

Confidential

Consultant, Project Manager

• Delivered project scope via coordination of independent/ interrelated SDLC activities of three work teams
• Led the conversion of a network of 320, 000 members and over 20,000 providers to Confidential ’s provider network on a Facets platform
• Communicated to project stakeholders via development and management of the project charter, project plan, meetings documentation, issues tracking logs and regular meetings
• Developed tasks schedules and assigned responsibilities to functional and technical resources
• Organized work groups to analyze acquired provider network for conversion
• Identified project risks and defined and implemented relevant mitigation steps
• Coordinated teams that analyzed acquired provider contracts for determination of assignment
• Managed data conversion (ETL) activities across two Facets systems on diverse database platforms
• Coordinated design and development of enterprise application integration activities (EAI)
• Tracked and coordinated provider data conversion and system integration defects to resolution
• Monitored configuration and testing of health care benefits agreements
• Coordinated work teams tasked with communicating to and servicing of acquired providers
• Tracked contract amendments and new provider agreements to MCO resulting from acquisition
• Coordinated configuration life cycle development and defect resolution activities of pricing agreements and fees schedules
• Presented scheduled project status reports to project stake holders
• Mentored resources on the project on leadership and project management best practices
• Maintained project artifacts on SharePoint for transparency and team collaboration
• Led the integration impact assessment of peripheral provider life cycle management systems
• Developed production cut-over plans for data conversion and agreements configuration
• Completed implementation within 6 months with minimal member or provider abrasion

Confidential

Consultant, Integration Team Lead

• Developed tasks schedules and assigned responsibilities to functional and technical resources
• Led discovery work sessions across 4 hospitals with stakeholders to identify local systems for integration
• Coordinated design and build efforts of service oriented architectures (SOA) for integration via middleware
• Managed a diverse team of onshore and off shore technical resources
• Reviewed integration technical specs for HL7 quality assurance
• Managed unit testing of 30 enterprise application integration (EAI) components between local legacy systems and PeopleSoft HR, A/R, A/P, G/L and SCM modules
• Documented, tracked and reported on testing progress by using SharePoint
• Coordinated defect resolution efforts between developers and functional SMEs
• Directed functional SMEs and development team to timely tasks and deliverables completion
• Developed trusting relationships with SMEs across 4 hospitals to facilitate tasks completion through challenging timelines
• HIPAA trained and certified
• Integration to shared services platform led to operational efficiencies for hospitals
• Cost efficient access to critical applications through shared services
• High return on investment for Confidential through integration of shared services PeopleSoft platform

Confidential

Engagement Manager

• Led project strategy workshops with business and technical client stakeholders to define business needs, project scope and the vision of the end solution
• Created project plans and tasks schedules for implementation of end solutions
• Collaborated with client functional managers to drive tasks to completion and maintain project schedules
• Created and managed SOWs through signed authorization for follow on services
• Coordinated the allocation of Pilgrim functional and technical resources to complete scheduled data conversion and system integration tasks and activities across multiple projects
• Coordinated hardware/ infrastructure setup and application installation
• Directed cross functional teams in requirements gathering, process analyses and solution design
• Mentored resources across my projects on leadership and project management best practices
• Led joint-application-design (JAD) work sessions with functional and technical teams to analyze business processes, decompose functional requirements and design the intended solution
• Re-engineered business processes and redesigned application configurations to increase operational efficiencies and improve quality management and regulatory compliance
• Managed risk through early risk identification, mitigation planning and proactive issues escalation
• Coordinated the design, development and implementation of EAI components for integration of legacy systems with non-conformance management solutions
• Managed the development of requested and approved feature enhancements
• Coordinated the deployment of virtual non-production systems (VMWare) for solution implementations
• Managed the implementation of service oriented architectures (SOA) interfaces for integration of (Saas) solutions with legacy systems
• Developed testing strategies for conversion testing, integration testing and user acceptance testing activities
• Designed test scripts and directed functional and technical resources in validation of infrastructure (IQ), validation of vendor software (OQ) and system validation of final solution (PQ)
• Documented, tracked, reported on and drove defect resolution
• Managed phased production releases of implemented solutions
• Presented regular project status reports to project stakeholders
• Improved client-vendor relationships by building strong working relationships with customers and delivering differentiating service value
• Guided clients on industry best practices for SOP creation and revisions to govern implemented solutions
• Managed client expectations and controlled project scope by monitoring requirements traceability matrices and change requests

Confidential

Consultant, PeopleSoft CRM Functional Lead

• Conducted and presented as-is and to-be analyses of database systems and workflow processes
• Configured metadata for the PeopleSoft Sales and Support modules integration to legacy systems
• Developed testing strategies for system and unit testing of PeopleSoft CRM system
• Designed test scripts to assess for functionality benchmarks as declared in testing strategies
• Led analysts through unit testing of PeopleSoft modules and SOA components
• Tracked script execution and defect resolution
• Developed a data archiving strategy for new CRM system
• Completed initial requirements analyses for project scoping
• Collaborated on writing project proposals submitted for project bids
• Presented consulting services proposals to prospective clients during sales cycle

Confidential

Employee, Systems Coordinator

• Maintained and developed organizational Access/ Sybase databases; recommended and developed new systems to enhance or replace legacy systems; executed assigned operations pertaining to database and computer based systems, such as development of operational reports to facilitate local duties and support for remote locations.
• Designed stored procedures and triggers to optimize Sybase Soundex codes in order to enforce database records integrity
• Developed and implemented a database program that tracked, and reported to various supervisory levels, times employees allocated to jobs on a weekly and monthly basis.
• Devised and implemented a database program to allow supervisors to track submission of electronic data as well as authorize extraordinary information requests.