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Scrum Master Resume

PROFESSIONAL SUMMARY:

  • 9+ Years of IT professional experience in, Scrum Master and Project Management
  • Proficient in Project Management, Agile Frame work, Test, Defect Management, Root cause and DevOps Process
  • Expert in Project Strategy, Planning, Estimation, Schedule and Cost
  • Working Experience in Waterfall, Agile and SAFe process and practices
  • Having excellent hands on Expertise in Analysis, Design, and Development & Implementation of application systems.
  • Significant knowledge of Software Development Life cycle (SDLC) and it implementation using Waterfall, Agile and SAFe 4.6 process and practices
  • Organized sessions for requirement elicitation with the end users, Subject Matter Experts and Stakeholders. Experience in requirement elicitation using elicitation techniques like Application Development, Requirement workshops.
  • Facilitated scrum ceremonies are Sprint planning, Daily scrum, Sprint review,
  • Sprint retrospective and Backlog refinement meeting.
  • Risk Analysis and capable of creating the Mitigation plan
  • Track and resolve Impediments/ Roadblocks for projects to meet SLA.
  • Exposure in maintaining Product Backlog tracking, Burn down metrics, Velocity,
  • EPIC, User Stories and related project documentation.
  • Experience in Selenium Automation, Java, TestNG Framework, Maven (unit test), cucumber Framework, SOAP UI, RESTful, JASON and Data driven work.
  • Involved in all the levels of Software Development, such as preparation of Functional specification documents, all levels of Testing to the preparation of End user manual.
  • Prepare the CI entrance entry and existing criteria and approving the preproduction test result for post - production defects code to promote to the actual Production environment.
  • Expertise in test strategy design based on the various types of testing including Unit, Integration, Functional, System Testing, Regression testing, User acceptance and End to End testing.
  • Interact with clients for Quality discussions and responsible for QA deliverables.
  • Monitoring deliverables and ensuring timely completion of projects

SKILL:

Primary Skill category: Project Management, Scrum Master, Business Analyst, Test Functional Architect, Test Management and Defect Management

Sub Skills: Planning, Schedule, Cost Management and QA

Secondary Skill category 1: Telecom BSS, OSS

Sub Skills: Sales, Order Management, Service Delivery, Service Assurance, Billing

Secondary Skill category 2: SAFe 4.6, DevOps Process and practices

Sub Skills: Continues integration, Continues delivery, pipeline and on Demand process

Languages: Java, C, C++

Management Tools: Prism, TDP, ALM-QC, Jira, TDR, Confidential & Confidential OneCR

Configuration Management Tool : SVN, SharePoint, VSS

BI Tools : Tableau

Test Automation Tools: Selenium, TestNG, Junit, Maven , Cucumber, Jenkins

Domain: Telecom, Health Care, Banking

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Functional Skills: Agile Frame work and SaFe 4.0 process

Responsibilities:

  • Engage end users and business analysts in gathering & defining business requirements and workflows
  • Lead and provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals.
  • Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs, recommend options, risks, and cost vs. benefits.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary; Create timely, reliable plans, budgets and forecasts, Perform in-Depth analysis to cost assumptions and compare alternatives
  • Estimation for the various activities is of major significance as it helps set the daily priorities of each team member.
  • Build multidimensional models to analyze profitability by product, customer, region and more.
  • Collaborate and integrate plans across Finance, Sales, Supply Chain, Operations and Maintenance.
  • Schedule and facilitate Release Planning sessions for future releases based on the team’s cadence.
  • Keeps customers informed of problems, issues, and status.
  • Investigates possible methods of improving and/or increasing the automation of the existing process.
  • Identify Risks prior to project kickoff, Document the known and potential risks in the Risk Register.
  • Identifying the activities, or steps, to reduce the probability and/or impact of an adverse risk.
  • Proactively manage changes in project scope, identify potential crisis & devise contingency plan
  • Ensure team has the resources and skills needed to support all work initiatives
  • Helping the Team with and development
  • Coach, mentor, motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work
  • Facilitate the Sprint Planning session.
  • Guide the team to define, document and review processes to facilitate a smooth roll out of the release in production.
  • Confirm that the highest priority stories have been fully groomed and are ready for Sprint Planning.
  • Capture team member capacity for the upcoming Sprint.
  • Prepare draft of Sprint Report for use during the Sprint Review.
  • Facilitate Sprint Review session and ensure team is prepared for the Demo.
  • Conduct daily scrum standup meeting, Facilitate the Sprint Demo, Finalize the Sprint Report based on the Demo and Product Owner acceptance.
  • Distribute the Sprint Report.
  • Facilitate the team’s Retrospective and Update team’s improvement backlog with commitments from the Retrospective
  • Closely communicate with product owner and development team to resolve the issue on priority and escalate if needed
  • Review backlog depth with the Product Owner in preparation for future release planning activities.
  • To work closely with the Product owner to set and review overall progress and quality of deliverables
  • Attend weekly standing meetings to update the status to the client.
  • Prepare the weekly report on the portfolio level dashboard and publish to all stakeholders
  • Capture end-of-day metrics and prepare Burn-Down and Burn-Up Charts for Daily Standup.
  • Prepare the project closure document and handover the Customer after successful deployment

Confidential, St. Louis, MO

Project Manager

Functional Skills: TestNG and Maven Frame work, Agile frame work and SaFe 4.0

Responsibilities:

  • Engage end users and business analysts in gathering & defining business requirements and workflows
  • Lead and provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals.
  • Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs, recommend options, risks, and cost vs. benefits.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary; Create timely, reliable plans, budgets and forecasts, Perform in-Depth analysis to cost assumptions and compare alternatives
  • Estimation for the various activities is of major significance as it helps set the daily priorities of each team member.
  • Build multidimensional models to analyze profitability by product, customer, region and more.
  • Collaborate and integrate plans across Finance, Sales, Supply Chain, Operations and Maintenance.
  • Schedule and facilitate Release Planning sessions for future releases based on the team’s cadence.
  • Facilitate the Sprint Planning session.
  • Guide the team to define, document and review processes to facilitate a smooth roll out of the release in production.
  • Confirm that the highest priority stories have been fully groomed and are ready for Sprint Planning.
  • Capture team member capacity for the upcoming Sprint.
  • Prepare draft of Sprint Report for use during the Sprint Review.
  • Facilitate Sprint Review session and ensure team is prepared for the Demo.
  • Conduct daily scrum standup meeting, Facilitate the Sprint Demo, Finalize the Sprint Report based on the Demo and Product Owner acceptance.
  • Distribute the Sprint Report.
  • Facilitate the team’s Retrospective and Update team’s improvement backlog with commitments from the Retrospective
  • Closely communicate with product owner and development team to resolve the issue on priority and escalate if needed
  • Review backlog depth with the Product Owner in preparation for future release planning activities.
  • To work closely with the Product owner to set and review overall progress and quality of deliverables
  • Attend weekly standing meetings to update the status to the client.
  • Prepare the weekly report on the portfolio level dashboard and publish to all stakeholders
  • Capture end-of-day metrics and prepare Burn-Down and Burn-Up Charts for Daily Standup.
  • Prepare the project closure document and handover the Customer after successful deployment

Confidential, St Louis, MO

Project Manager

Functional Skills: Sales to Service Delivery and Billing

Responsibilities:

  • Prepare the production test strategy and test plan.
  • Manage the resource allocation, manage them Assess the project from the production point of view, identify the major project gaps, and missed design during the pre-production testing phase.
  • Prepare the live requirement and assign the work center resource to perform the activity Confidential filed level installation and network configuration.
  • Prepare the CI entrance entry and existing criteria and, if required push the production code as soon as possible from pre-production approving the pre-production test result for post-production defects code to promote to the actual production environment. Pushing the application team to perform the emergency weekend deployment when if required.
  • Assisting the test team to work on the production execution and create the trouble ticket on time.
  • Involve the production execution and monitor the daily execution status and reporting them to customer

Confidential

Test Lead

Functional Skills: Telecom BSS and OSS, Manual Testing, Quality Center, TDP, Cloud Testing

Responsibilities:

  • Generates regular and ad hoc reports on specific IT metrics.
  • Investigates possible methods of improving and/or increasing the automation of the existing process.
  • Meet regularly with team to gather work statuses.
  • Acts as a main point-of-contact for all IT divisional reporting requests.
  • Review and ensure a high level of quality and service is maintained by meeting or exceeding commitments. Identify opportunities for process improvements. Implement defined process, Discuss work progress and obstacles.
  • Provide advice, guidance, encouragement and constructive feedback. Ensure work, information, ideas, and technology flow freely across team.
  • Establish measurable individual and team objectives that are aligned with business and organizational goals. Document and present performance assessments.
  • Ensure team has the resources and skills needed to support all work initiatives
  • Identify the roles, skills and knowledge required to achieve goals.
  • Defining the testing process and work flow
  • Helping the Team with and development
  • Handling complaints from offshore and helping them to resolve
  • Prioritizing and allocation of work and reporting to Manager
  • Escalating the unresolved issues to Client

Confidential

Test Lead

Functional Skills: Telecom BSS and OSS, Manual Testing, Quality Center

Responsibilities:

  • Conduct data gathering and analysis to understand business requirements.
  • Lead and provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction.
  • Provide input from a business and IT perspective.
  • Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs, recommend options, risks, and cost vs. benefits.
  • Analyze customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
  • Develop and assist in the presentation of businesses cases.
  • Develop user test cases and system integration testing and validate test results during testing.
  • Review and approve test plans and monitor testing process to ensure that business results are adequately tested with minimal risk, as needed.
  • Review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk. Investigate, resolve and escalate problems.
  • Procure technical assistance to help in problem resolution.
  • Monitor and analyze performance metrics to ensure customer satisfaction.
  • Keeps customers informed of problems, issues, and status.
  • Manage customers’ expectations.
  • Ensure IT solutions meet customers’ needs.
  • Defining the testing process and work flow
  • Worked extensively with the coding team to fix the defects.

Confidential

Test Lead

Functional Skills: OSS and BSS

Responsibilities:

  • Conduct data gathering and analysis to understand business requirements.
  • Prepare the test execution plan and review with customer
  • Perform the Product data setup, account setup and capacity reservation for project Involve in Production test execution and create the defect in USH tool Triage the defect with impacted application for the issue and resolve them.
  • Provide the demo to customer for customer actual order initiation in production and guiding them as well prepare the test case result and approach the BSM to get the test case result validation done on TDR tool.
  • Prepare the project Level status and shared to management Update the Test execution progress daily basis in QC ALM Prepare the project closer document, review, and signoff the project

Confidential

Test Lead

Functional Skills: Telecomm BSS and OSS

Responsibilities:

  • Worked as Test lead and Test Architect Analyzed the project and estimated them for getting the funding for project.
  • Build the new team and trained them for the project
  • Managed the production Ethernet product and multiple requirement gaps b/w the systems.
  • Identified huge volume defect. Managed/Host the daily status with multiple stakeholders.
  • Guidance to team member Confidential every stage during the production testing.

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