SUMMARY:

Principal consultant, partner Confidential. Discussed clients’ needs and provided contract resources as requested. Mentored new graduates into full time roles with clients.

PROFICIENCIES:

Project Management Methodologies: Agile - Scrum, Kanban, Iterative Waterfall, Six Sigma, JAD, SAFe, LeSS

Project Management Tools: Clarity, JIRA, TFS, Trello, Innotas, Planview, Primavera, MS Project, Quality Center, Confluence, Rally, SharePoint, Project Server (PWA), Visio, PowerPoint, Slack, MS Teams

Process Improvement: Six Sigma, Process Improvement, Pareto, ITIL, Agile Certified

Business Analysis: Use Cases, Story Boards, Root Cause Analysis, Market Analysis, Business Process Model, Data Flow, Statistical Analysis, Burn Down, Burn Up

Testing Methodologies: V-Model, Agile, RAD, RUP, Critical Path Scenarios, Automated, Manual

Standards: EDI, B2B, HL7, SOX, ISO COBIT

Environment: s:: Azure, Redhat OpenShift, AWS, Mulesoft

EXPERIENCE:

Project Manager/Scrum Master

Confidential

Responsibilities:

• Senior Project Management PMP and Agile certified leader with reputation for leading and cultivating high performing teams to meet business objectives using partnership, creativity, effective planning and proactively managed risks.
• Resource planning and hiring.
• Strong financial and business acumen.
• Sound decision - maker based on analyzing information and multiple viewpoints.
• Remote and on-site management.
• Comfortable liaising with senior leaders and other levels.
• Management of a broad range of IT initiatives, including SaaS, mobile / internet, application development, online security, data warehousing / mining, data management, data visualization, integration, infrastructure, application / database support programs and managing multiple complex IT projects.

Confidential

Responsibilities:

• Delivered 1st project 1 week ahead of schedule, $250K under budget
• Project included Program deliverables: Merged data, Authentication, Security, Environments
• Coached team in Agile, Scaled Agile (SAFe) Principals; Agile Change Policy Author;
• Responsible for TFS SAFe Model adoption; maintaining accurate Kanban board
• Worked closely with Digital Architect to plan project and future program deliverables
• Lead team to 1st on time delivery in 3 years

Confidential

Responsibilities:

• Delivered phased IVR bringing OCCM to forefront of customer service
• Conducted Requirement review sessions to ensure all Project Life Cycle members agreed to scope
• Creation of Statements of Work, Requests for Proposals (RFP) for external vendors
• Maintain spend against budget; (25+ SOW’s, internal resource cost; and infrastructure)
• Liaison to vendor PM’s to ensuring accurate and timely communication and deliverables hand off

Confidential

Mobile Tech PM

Responsibilities:

• Mobile and hand-held device projects delivered using Waterfall / Agile hybrid methods
• Implemented large scaled project that replaced legacy technologies - 31 implementations, no issues
• Reduced citibank.com failure recovery time, reduce average response time by 30%
• Implemented OFX download capabilities inside Confidential, resulting in an annual savings of $760k annually
• Manage multiple projects with internal/external dependencies, complex scopes, increased risk

Confidential

Responsibilities:

• Implemented large R&D Agile project creating software to test federally regulated rail side computers
• Coached Agile Teams; Managed backlog, used Agile metrics to drive quality and eliminate waste
• Prepared plans for integration testing to ensure quality and delivery within mandated date

Confidential

Responsibilities:

• PM for HIPAA 5010 compliance project responsible for delivery within mandated timeline
• Managed multiple projects for Enterprise Data Warehouse teams; sized projects, assigned resources

Confidential

Responsibilities:

• Used knowledge of the Confidential ’s SDLC - Lilly Software Engineering Framework (LSEF) to prepare a risk-based approach and presented a two-phase bid proposal reducing risk to both companies
• Created proposal using SEI systems engineering methodologies, including quality personnel in the planning phases, creating a traceability matrix to support validation and verification of the bid application
• Built project charter, budget, schedule, risk, and resource documentation

Confidential

Responsibilities:

• Implemented updates to Confidential Exchange, the interface between states for processing Confidential claims
• Performed SCRUM Master duties; Daily scrum meetings, assisted in writing user stories

Confidential

PM

Responsibilities:

• Managed Sr. Technical Architects to secure proper solution, documenting integrations points
• Project completed within revised schedule/budget while working with shared and scarce resources
• Early implementation saved Lilly $20M on a follow up Six Sigma Project

Confidential

Responsibilities:

• Liaison between IT and customer service reporting to the VP of IT / VP of Customer Service
• Delivered projects to drive improved customer experience and reduce cost
• Early delivery of vendor up-sell project early resulting in $1.25M bonus to
• Replaced long distance carrier resulting in $200K annual cost reduction
• Outsourced email correspondence; Increased KPI’s, reduced annual cost by $500K