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Project Manager (program) - Sr Scrum Master Resume

NY

SUMMARY:

  • 14 years’ of success in establishing growth strategies throughout the organization, leading innovations focused on business growth, market trends, and innovative technology development
  • Project Manager - Scrum Master and IT Professional with over 14 years of experience in IT project implementation and delivery, overseeing global operations of Digital Transformation, Cloud, ERP, CRM and supporting business systems. Extensive background in structured project management methodology working in client facing roles for Big 5 information technology consulting ( Confidential ) firm. Proven track record in planning, developing and implementing business solutions. Experience working with cross-functional & offshore teams in matrix environments. Strong desire to partner with clients to meet business needs.
  • Managed highly complex strategic programs that significantly advanced the client’s strategic objectives. Liaise with Steering committees and, potential stakeholder's, and present the key metrics.
  • Experience in capturing and articulation of the Enterprise Systems Portfolio Roadmap, and identify dependencies and conflicts
  • Works with stakeholders to articulate and consolidation the priority across multiple demands and teams.
  • Facilitates the capturing and review of new requests and shepherds them through the necessary process steps.
  • Expertise in Software Development Life Cycle (SDLC) including Waterfall, Agile/SCRUM, RAD, Rational Unified Process (RUP) methodology, lean six sigma green belt d
  • Experience in defining, implementing, and optimizing enterprise-level digital strategies to support the organization's digital properties.
  • Expertise in developing business case justifications and cost/benefit analyses for service management spending initiatives, including a risk assessment.
  • Develop, track, and control the service management annual operating and capital budgets for purchasing, staffing, and operations to ensure ROI gained.
  • Writes stories and ensures the integrity of stories across the Enterprise Systems Platform. Writes and validates acceptance criteria within Enterprise Systems. Grooms and maintains use cases.
  • Experienced in conducting GAP Analysis, interviews with the Subject Matter Experts (SMEs), Cost-Benefit Analysis, SWOT Analysis and Return of Interest (ROI) Analysis.
  • Extensive experience in the field of project management, business analysis, Business process design, application systems analysis, object-oriented analysis, system analysis, and design.
  • Handled multiple projects involving multiple team sizes, using SCRUM development methodology, the establishment of the recommendation of new firm-wide coding and testing standards. RAID log for management.
  • Experienced in creating Data Flow Diagrams (DFD), Use Cases, Class Diagram, Activity Diagrams, Sequence Diagram, and UML Modeling.
  • Experience in handling White Box, Black Box, Unit, Functional, Integration, User Acceptance Testing (UAT), Back End and System Level Load and Stress Testing for many types of applications including web and client-server applications.
  • Experience in ATDD, TDD, Continuous Integration Continuous Deployment, Continuous Testing, Pairing, Automated Testing, Agile Games
  • Ability to apply a mature and diplomatic approach to prioritization of tasks and conflict resolution, escalations.
  • Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
  • Experienced as Business Analyst, Production Support Systems Analyst, Forecast Analyst, Quality Assurance QA Analyst
  • Experienced in works as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information system
  • Extensively played client-side management role, gathering business requirements, blueprinting, Gap analysis, composing Request for Proposals, Estimations and Work packages for engagements
  • Experience with AWS services, Relational Databases, SQL, designing, building and deploying scalable highly available systems, SOA and TOGAF enterprise architecture framework, Understanding of web services technologies such as REST, SOAP, HTTP, JSON
  • Experience with disaster recovery planning; continuity planning; risk assessments, and software, systems and solutions development, and delivery

TECHNICAL SKILL:

Tools: Atlassian JIRA, Confluence, Rally, Microsoft Project, TFS, VSTS, Rational Test Manager, Rational Rose, Requisite Pro, HP Quality Center, Clear case, Clear Quest, Clarity PM, PPM tool, Joint Application Development (JAD), Rapid Action Development (RAD), Rational Unified Process (RUP), Unified Modeling Language (UML), Google Analytics, Acrobat

Methodologies: Project Management Body of Knowledge (PMBoK), Waterfall, Agile (SCRUM), SDLC, Joint Application Development (JAD), Scaled Agile Framework ( SAFe ), XP, Kanban

Business Documentation Skills: Documented Business Requirement, Use Case Specifications, Functional and Non-functional Specification, System Requirement Specification, UML Diagrams (Use case, Class, and Sequence), Traceability Matrix, Project Estimate, Change request, Change- and User Manuals, Master Test Plan Review (Integration, System, and Acceptance).

Project manager skills: Financial Forecast, Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget, Planning, Performance Management, Dashboard, Business Process Improvement, Verbal/written Communications, Quality Control Processes, Negotiation, Proficient Communicator, Collaborative leader, Confident Decision Maker, SOWs & Request for Proposal (RFP), Contract Management

Business: BFS, Health Care, E-commerce, Life Science, Petroleum, Finance, Utility, HR Payroll, Oil and Natural gas, Manufacturing, R & D, Consulting

Cloud Technologies: Amazon Web Services (AWS), Azure, Salesforce.com, SAP Hybris, SAP Hana cloud, Google Cloud

PROFESSIONAL EXPERIENCE:

Confidential, NY

Project Manager (Program) - Sr Scrum Master

Responsibilities:

  • Managing end-to-end coordination and management of key IT initiatives such as Transformative initiatives, New end-user technology product rollouts, Corporate application infrastructure implementations, the process, and Product improvement initiatives
  • Lead complex, multi-disciplinary projects. Plan requirements with internal customers through the entire project lifecycle, Includes managing project schedules, identifying risks and communicating goals to project stakeholders
  • Work closely with the team to identify impediments as early as possible and resolve quickly to help scrum team increase velocity.
  • Helped team improve velocity by facilitating improvements and implementing changes per retrospective and day-to-day observation.
  • Initiated PIF, and managed M&A application integrations, including middleware and database migrations. handled governance for the rollouts in line with SOX compliance, AIQ, Data Governance, Infosec, IT audit, controls, workflow.
  • Define process standards for FRD, BRD.
  • Primary focus on planning, execution, and delivery of significant business sector and enterprise level technology projects and programs senior level reporting on timelines, budget, and financials
  • Partner with project management to integrate scoring models through each of the process gates; this encompasses initial market assessment and concept design through commercialization to ensure continuous alignment with business strategy and acts as a basis for gate evaluation.
  • Develop, track, and control the service management annual operating and capital budgets for purchasing, staffing, and operations to ensure ROI gained
  • Establish and communicate the annual calendars for Iterations and Program Increments (PIs) Facilitate PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings
  • Facilitate the PI planning event
  • Summarize Team PI Objectives into Program PI Objectives (the RTE) and publish them for visibility and transparency
  • Summarize program PI objectives into Solution PI Objectives (the STE) and publish them for visibility and transparency
  • Coordinate, manage and facilitate compliance processes with internal and external stakeholders to provide timely deliverables and rapid remediation’s.

Environment: Amazon Web Service (AWS), Salesforce, ETL Informatica, Cognos, GitHub, Jenkins, DevOps, Ops Genie, AppDynamics, Spark, Phyton, Kubernetes

Confidential, Henderson, NV

Project Manager (Program) - Sr Scrum Master

Responsibilities:

  • Lead complex, multi-disciplinary projects. Plan requirements with internal customers through the entire project lifecycle, Includes managing project schedules, identifying risks and communicating goals to project stakeholders
  • Primary focus on The planning, execution, and delivery of significant business sector and enterprise level technology projects and programs senior level reporting on timelines, budget, and financials
  • Partner with senior management to integrate scoring models through each of the process gates; this encompasses initial market assessment and concept design through commercialization to ensure continuous alignment with business strategy and acts as a basis for gate evaluation.
  • Develop, track, and control the service management annual operating and capital budgets for purchasing, staffing, and operations to ensure ROI gained
  • Portfolio Priorities: Works with stakeholders to articulate and consolidation the priority across multiple demands and teams.
  • Intake: Facilitates the capturing and review of new requests and shepherds them through the necessary process steps. Monitoring, analyzing, troubleshooting and implementing corrective actions.
  • Coordinate, manage and facilitate compliance processes with internal and external stakeholders to provide timely deliverables and rapid remediation.
  • Establish the product vision, goals, vision, roadmap, priorities, rollout plans for the global expectations, and conducts feasibility assessments and capability gap analysis.
  • Develop and maintain a technology plan which supports the category vision and roadmap by evaluating potential technology solutions and pursuing the most promising solutions
  • Setup roadmap for digital product platforms and, leading the agile teams to deliver in partnership with the cross-functional portfolio team
  • Identify and execute opportunities to improve and expand the Digital program strategy.
  • Develop partnership and internal functionality to leverage data in decision making, build hypothesis-driven test and learn culture to unlock the potential of the business and optimize performance
  • Improve process and quality via test and process automation: defining the right strategy and technology based on process and architecture assessment by engaging different roles and stakeholders
  • Handled Visioning, Planning, Brainstorming, Slicing/ Breakdown, Non-functional stories, Prioritizing, Estimating, Sizing, Iterations, Daily functions, Functional stand-ups, Release Planning, project execution, A/B testing, and product roll-out strategy
  • Liaise with Steering committees and, potential stakeholder's, and present the key metrics.
  • Presentations and status updates to update stakeholders and leadership on project progress, barriers, and KPIs
  • Establish and manage business relationship with the corporate business team for various sites.

Confidential

Program Manager

Environment: Amazon Web Service (AWS), EMR, S3, Redshift, Athena, Glue, EMR, DMS, Azure, Oracle, Salesforce, Tableau, GitHub, Jenkins, DevOps, Ops Genie, AppDynamics, Spark, Phyton, Kubernetes, Google Kubernetes Engine

Responsibilities:

  • Create and maintain reporting/dashboards to provide portfolio visibility to key stakeholders for active and proposed products which include financial, strategic alignment, risk, the probability of technical success, and the probability of commercial success metrics
  • Maintain a clear understanding of competitive strategies in the category and work with product management to ensure the proper positioning of our products in the market
  • Participate in the creation and maintenance of the multi-generational product plan and the product roadmap
  • Demand vs. Forecast: Generates reports to show demand vs. forecast and actively works with all parties to resolve discrepancies.
  • Portfolio Reports; Generates and reviews reports, to include financial forecasts.
  • Initiates the project from the beginning and building the framework that aligns with the business need & stood up the project team.
  • Prepared and managed communication project plan.
  • Works closely with stakeholders to identify the tasks owners, helping them establish due date; identify roadblocks, the critical path to deliver the tasks on time.
  • Helps project sponsor to create the business case and related documentation to get the initiative or idea into an approved plan.
  • Responsible for overall project scope management, feasibility analysis, client satisfaction, project schedule, budget, resources, overall tracking of impacts, issues, risks, and deliverables.
  • Manage in-flight, and intake projects are utilizing Project Portfolio Management (PPM) system & utilized JIRA for Agile projects.
  • Coordinates with stakeholders to ensure timely deliveries

Confidential

Project Manager

Environment: Sun Servers, HP Servers, SAP ECC & SAP NetWeaver 7.31, Java 8, Angular JS, Salesforce.com, Oracle

Responsibilities:

  • Application Maintenance for B2B eCommerce application
  • Enhancement of SAP Portal & CRM Applications
  • Develop new application for DoD customer with the digital signature.
  • Decommission of the old hardware’s on successful migration/cutover to a new environment.

Confidential

Product Manager

Environment: SAP Hybris 6.0, Oracle, Amazon Web Service (AWS)

Responsibilities:

  • Includes activities like Hardware consolidation by Virtualization initiatives
  • Product development of Digital eCommerce application

Confidential

Project Manager - Agile / Scrum Master

Responsibilities:

  • Initiates the project from the beginning and building the framework that aligns with the business need & stood up the project team.
  • Coached on-site and offshore team in Agile to abide by the methodology and to help the team focus.
  • Helped the team to maintain their Scrum tools (Storyboard, burn-down chart, backlog, etc.) with the help of the JIRA tool.
  • Participated Scrum of Scrums, risk management, release management and red yarn events for the program/release trains
  • As a Scrum master lead team to implement projects successfully.
  • Work closely with the team to identify impediments as early as possible and resolve quickly to help scrum team increase velocity.
  • Helped team improve velocity by facilitating improvements and implementing changes per retrospective and day-to-day observation.
  • Prepared and managed communication project plan.
  • Works closely with stakeholders to identify the tasks owners, helping them establish due date; identify roadblocks, the critical path to deliver the tasks on time.
  • Managed Search Engine Optimization (SEO) and, content management for e-commerce web portal application.
  • Partnered with the engagement manager to review project ATA (Agile Team Agreement)/estimates
  • Formed project teams and kick off the project, Managed Change request.
  • Managed projects with aggressive targets/timelines requiring close monitoring of daily development and close coordination with stakeholders to successful completion.
  • Conducted daily scrums, retrospectives, Planning and grooming sessions.
  • Coached other project managers, scrum masters, and team members.
  • Presented daily status to executives and managed expectations. Maintained share point/dashboard for project status.
  • Presented weekly project progress/status to various portfolio/programs. Tracked and acted upon milestones, budget, scope, timelines, issues/risks, Mitigation/GTG (Get to green) plans
  • Managed program level MBOs, Metrics and provided oversight and governance for the multiple projects under the programs.
  • Managed project resource allocation, release, weekly planning, forecast, timely updates to Plan-view, and time card approvals on a weekly basis include resources from Onshore and Offshore.
  • Managed releases including conducting Go/No Go meetings, production deployment/Go Live, release communication, transfer to DevOps.
  • Prepares & communicate weekly status to the stakeholders.
  • Manages the product development life-cycle across multiple product teams in numerous global locations while maintaining legacy systems.
  • Managed complex claim adjudication project to accommodate special Plan Benefit Configurations.
  • Proven success managing the execution and delivery of high impact enterprise level projects
  • Demonstrated ability to work effectively in cross-functional teams and matrix environments in fast-paced, entrepreneurial settings
  • Skilled at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively to both internal and external customers
  • Flexibility to pivot between product management, business analyst and project management responsibilities as needed resulting in a comprehensive hands-on experience in the complete SDLC.
  • Works with the senior leadership to resolve project related issues.
  • Provide consulting advise on process improvement to help the business in day-to-day activities.
  • Works with the stakeholders to establish the Operational readiness project plan to make sure the right contacts are assigned/engaged & educated to complete the operation tasks on time.
  • Mentors & provide oversight to the newly hired and Junior Project Managers.
  • Coordinates and managed the day-to-day activities to plan, track status, brainstorm workflow
  • Helps business operation business area to improvise existing reports in coordination with analytics team.
  • Coordinates with stakeholders to ensure timely deliveries
  • Implemented project related to claims processing and encounters.
  • Helps project sponsor to create the business case and related documentation to get the initiative or idea into an approved plan.
  • Responsible for overall project scope management, client satisfaction, project schedule, budget, resources, overall tracking of issues, risks and deliverables.
  • Manage in-flight, and intake projects are utilizing Project Portfolio Management (PPM) system & utilized JIRA for Agile projects.
  • Facilitate and participates in weekly PMO forum and contributes to improving PMO best practices (PMBOK).

Environment: AIX 7.1, Windows 2007, SAP ECC6, SAP NetWeaver Portal 7.31, SAP CRM, SAP PI, SAP BI/BW, AWS, TFS, Java 8, .NET

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