SUMMARY:

• Sr. Project Manager, leading professional solutions in Business IT and IS with an extensive acumen. Managed work in revenue functional Business areas like Life Sciences Pharmaceutical and Healthcare, Financial Commercial Banking and Insurance, Risk Management, Logistics/ Supply Chain, Business Media and Communications for Software Applications developed in house and of the shelf (COTS) (Standalone & on the Web), Database & Data Management (WMS, EDW), IT Hardware Infrastructure Architecture integration.
• Noted to stay on target by insisting and persisting on Project Owners & Reporters, Stakeholders, Business and Development Engineers to make them own their schedule Scoped expectations, deliverables and maintaining a disciplined, methodical, collaborative agile and nimble style approach to deliver solutions based on Planned Timelines, Capital Budgeted Costs and limited Resources
• Data Center set up net - new, augmentation & integration, migrations
• Capacity Management, Business Continuity (BC)/Disaster Recovery (DR)/Continuous Improvement (CI)
• Business Processes efficiencies & reengineering (BPM) for cross sectorsmulti-channel engagements
• Communications and Electronic eCommerce (EDI)
• Mergers and Acquisitions (M&A) planning, integration, validation & reporting
• Customer Relationship Management for Business & Vendor (CRM - SalesForce.com)
• Provided Enterprise Resource Planning (ERP) services in SAP, Oracle & Peoplesoft within planned Project Development workflow life cycles for the Business, and IT Software Development(SDLC & PDLC) &IT Infrastructure Hardware (IDLC) & product releases deployed to Production following PMI PMBOK Management Agile varieties & Waterfall methodologies
• Deliverables scoped from Business requirement work stream needs gathered by the Analyst (BA) creating case scenarios and wireframes for Development, QA & Business Owner(s) validation testing SIT and UAT signoff
• Managed Projects within PMO Matrix, Business & Operational expectations, Capital budgeted configurations & communicated work break downs (WBS), timeline scheduled allocated resource assignments, facilitated meetings, registered & tracked action items status, upstream C-Level reporting (on Power Point & Dashboards)
• Managed relevant risks for projected milestones & tasks quantitatively and qualitatively during & for after post-mortem evaluation
• Provide, executed and tracked Change Management documented requirements
• Expertise on Governance validated Quality Compliance GMP, TQM/QA (IQ, OQ and PQ) documentation
• Expertise with MS Office Suite (Excel, PowerPoint, SharePoint, Visio, Word) up to O365 & Project up thru 2017. Documenting artifacts on Attlassian JIRA, CONFLUENCE Wireframes on the Web TFS. Project Portfolio Management tools like Planview, Rally, Clarity, Primavera, REMEDY/PROMISE
• Cloud Computing delivery models (IAAS, PAAS, and SAAS) & Service Oriented Architecture (SOA) experience with Salesforce (SFDC), VMWare, OpenStack, MS Azure, Amazon AWS,

TECHNICAL SKILLS:

• MS Project version 2003 and 2010
• Java J2EE Programming, Java Script, Visual Café/Java
• Corda Centerview3.1 Dashboards - Metrics, KPI, PSGress SQL
• HIPAA Medicaid and Insurance Compliance
• SOX through SAS 70 Type II
• Cloudflare CDN

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

Project Manager

Responsibilities:

• Supply Chain Integration Project Manager
• Oversee portfolio of lifecycle management supply chain projects including but not limited to launch, transfer, pruning, divestments.
• Manage external supply partners and suppliers
• Provide Quality Assurance (QA) and Quality Systems (QS) oversight and support to CMC Project Teams, R&D, Product Development, Analytical Development and Clinical Manufacturing in a Biologics/ Pharmaceutical manufacturing company
• Responsible for quality/data integrity oversight of cGMP/cGCP activities which include setting up and/or optimizing processes for drug substance and drug product manufacturing, labeling, data review, batch record review and lot disposition of biological finished product for Clinical Trials
• Process owner of the Quality Management Systems QMS (Change control, Deviations, Out of Specifications, CAPAs, Investigations) for tracking and coordinating the initiation, execution, and completion of each QMS system
• Lead cross functional team and facilitate cross functional team meetings to ensure on time delivery of product supply with Manufacturing Science & Technology, Quality, Supply Chain, Commercial, Legal, and Regulatory.
• Manage timely metrics and database updates as needed
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of TrackWise(TW). Facilitated the reviews from the Change Control Board (COB) for the project.

Confidential, New Brunswick, NJ

Project Manager

Responsibilities:

• Worked with Company Technical Services resources providing autonomous self-driven Project Management skills overseen the migration of the Oracle IDC and the Informatica ETL IPC to MS Assure Cloud and remapping systems files and data for efficient data management and flow from the Cloud (SDCC)
• I created, updated and tracked Change Control requests, supporting the new processes and reporting from as is landscape to future state to sponsors and stakeholders in an Agile methodology approach.Worked the migration in highly regulated QMS Pharmacovigilance environments creating or providing validated operational processes
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of SAP Solution Manager. Facilitated the reviews from the Change Control Board (COB) for the project.
• I interacted, oversaw and collaborated with Technology audiences owning deliverables, phased activities and validated artifacts, I created, updated Project Plan Time lined date targeted Scheduled Milestones/Tasks and allocated resource management in MS Project.
• I facilitated daily SCRUMs and followed up on impediments and their resolution, Kickoff and other agenda driven meetings.
• I created and maintained Financial Budgets and Project Roadmaps in tools like Primavera P6 Instantis.
• I created and updated Quality Management and managed Risks/Issues/Actions and Decisions (RAIDs)
• I facilitated their cadence reporting to high level Sponsors and Stakeholders, escalated as required, worked on validated Audit Trail and Traceability Matrixes, created and worked on CAPAscreated the tracking register and followed up on Corrections (CA) and put in place Preventive Actions (PA)
• I created and maintained team sites in SharePoint for Project collaboration team site and maintained the uploading of artifacts like SOP, documents and worksheets, presentations from kickoff, minutes from meetings, MS Project timelines, schedule, Financial worksheet and other MS Productivity delivered to project audiences
• Using tools like MS Suite up to O365, JIRA and Confluence for Development and Backlog/Requirements User Stories, for Wireframes and Sprints grooming and planning. Provided metrics of deliverables quantitatively and qualitatively measuredbased on performance KPIs
• Some of the challenges were on Single Sing on for New Hires not having a JNJ email address to receive the temp password for the Manager approved assignment and its challenge mitigation by process review and agreement the Manager would not issue the assignment until the SSID was issued and with it the new employee email address. Data Mapping process to make sure all data from Oracle database and the data marts were all integrated mitigated by reviewing all data flows from the Business and making sure integrity of data, ICHand GDPR standardswere adhered to for harmonized and GxP practices, system files were all accounted for including for interfacing with other applications

Confidential, North Wales, PA

Project Manager

Responsibilities:

• Managed work from vendors Parexel and Confidential for Regulatory Content Management (RCM) and Global Submissions Publishing (GSP) activities within Global Regulatory Affairs and Clinical Safety (GRACS) and their transition in external partner relationships with vendor based in India.focused on the transition of outsourced Publishing Workload
• Managed direct work from Kinapse to Genpact for Regulatory Content Management (RCM) and Global Submissions Publishing (GSP) activities within Global Regulatory Affairs and Clinical Safety (GRACS) focused on the transition of outsourced Publishing Workload
• Worked with the business subject Matter Experts SMEs to document non - IT only businessprocesses addressing regulatory requirements for Medication Products Supply Chain used in Clinical Trail Master Files (TMF), the Periodic Reviews of Adverse Events (PAER), 15 Day Safety Reviews and Report submissions projects that were to be transitioned to external operator TCS
• Managed collaborative relationship with internal and external partners establishing a transition plan including the development of procedural documentation, nonprocedural documentation, plan, and relevant job aids.
• Responsible for working with colleagues in Global Regulatory Affairs and Clinical Safety (GRACS) External Operations matrix organizational structures ensuring the transition within Global Regulatory Submissions Publishing (GSP) got executed efficiently and effectively. Built and maintain relationships with individuals across multiple locations.
• Responsible for engaged and collaborated closely with MSD and external partner stakeholders to manage the transition of the publishing process to ensure the continuity of publishing services during the transition period
• Oversaw QA and Quality Management (QMS) validation of Transition project deliverables as per management hybrid Waterfall and Agile methodology establishing, implemented and monitor Quality Management (QMS) requirements assuring Transition Projects and Workflow Process met Quality and Regulatory requirements, pro-actively sharing necessary QM controls and validation of all QM Documentation, sought continuous QMS development input. Maintained project risk register, perform root cause analysis via preventive, detective and corrective measures (CAPA) to enhance PQMs deliverables and competencies applying required internal and external Quality/Compliance standards to work products (Change control, validation documents etc.), ensured adequate analysis was performed for relevant testing conditions based on QA and Testing Protocols functional risk assessment, test overview list, test plan, test results, test deviations and change requests. Trained and coach the project team on relevant project procedures, good documentation practices, good testing practices
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of SPARS. Facilitated the reviews from the Change Control Board (COB) for the project
• Responsible for working knowledge of Confidential, outsourcing, and supplier management relationship leadership
• Managed the business value of timeliness, quality and compliance, and the implications and risks of non-compliance. Independently solve complex problems that arose within job responsibilities and managed expectations and provided solutions. Communicated difficult issues both verbally and in writing building alignments around complex situation and drove results for Confidential within the Healthcare/Consumer care industry, Regulatory Affairs Pharmacovigilance functions and within Drug development, specifically regulatory, CMC, and global safety processes for pharmaceutical products, vaccines and/or biologic products.

Confidential, Spring House, PA

Project Manager

Responsibilities:

• Managed JJAR Activity Repository projects to support the JJAR Program manager. Partnering with the JJAR Leadership Team and Subject Matter Experts. Responsible for facilitating JJAR meetings, providing communications, publishing updated documents.
• JJAR is the organization s Global BPM deployment of a centric tool including the multi - channel cross sectors Pharma, Consumer and Medical Devices Business Data and its infrastructure (knowledge and enterprise content management) support the organization Activity flows and replacing some. Providing validated integrity and consistency.
• Worked with the business subject Matter Experts (SMEs) to document non-IT only business processes addressing cross sector Pharmaceutical, Consumer and Medical Devices requirements for provisioning of Products supply
• Managed Worked on the development of JJAR LIMS electronic data exchange (EDM), fully track and maintain an audit trail, assignation of roles and groups that dictate access to specific data records and who is managing them, to follow regulatory standards that affect the laboratory and the customer relationship management, assist with instrument calibration and maintenance, Product and equipment inventory and management, provide one location for all laboratory process and procedure (P&P) and methodology to be housed and managed as well as connecting each sample handling step with current instructions for performing the operation, measure and record inventories of vital supplies and laboratory equipment, provide fast and reliable interfaces for data to be entered by a human or electronic component, provide one location for all laboratory process and procedure (P&P) and methodology to be housed and managed as well as connecting each sample handling step with current instructions for performing the operation, organize work schedules, workload assignments, employee demographic information,, and financial information, quality assurance and control, provide status reports, reports schedules and formats, tracking and calculation processing workflows, andtraceability for audit trail and/or chain of custody lifecycle
• Managed work on the JJAR Corrective and preventive action (CAPA) to eliminate undesirable situations (RCAs).
• Refined Business project requirements, define/document solutions and Capital Budget associated cost
• Responsible for assembling project teams, identifying appropriate resources needed, develop and execute project plans, and assign individual responsibilities
• Provided and Tracked Processes and Data Performance Leadership Analytics Metrics Team, Quality, Issue Escalations and Managed work on the JJAR Corrective and preventive action (CAPA) to eliminate undesirable situations (RCAs). Tracked AGILE Kanban SCRUM Life Cycle workflow for Project and GWE Atlassian JIRA and CONFLUENCE Collaboration Enterprise knowledge management. Track, schedule and manage issues to ensure project commitment dates and project deliverables were me
• Managed work development included Documentum Electronic Document Management System (EDMS) storing validated shared information in its repository requiring check-in/check-out access controls workflow capabilities for sequencing, versioning document review and approval
• Attend bi-weekly JJAR Working Sessions, weekly JJAR LT meetings, as well as ad-hoc topic-specific meetings. Work with the JJAR Program Manager weekly to update project plans with key project activities
• Provide Quality Assurance (QA) and Quality Systems (QS) oversight and support to CMC Project Teams, R&D, Product Development, Analytical Development and Clinical Manufacturing in a Biologics/ Pharmaceutical manufacturing company
• Responsible for quality/data integrity oversight of cGMP/cGCP activities which include setting up and/or optimizing processes for drug substance and drug product manufacturing, labeling, data review, batch record review and lot disposition of biological finished product for Clinical Trials
• Process owner of the Quality Management Systems QMS (Change control, Deviations, Out of Specifications, CAPAs, Investigations) for tracking and coordinating the initiation, execution, and completion of each QMS system
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of SAP Solution Manager. Facilitated the reviews from the Change Control Board (COB) for the project.

Confidential, Radnor, PA

Project Manager

Responsibilities:

• Managed Global Web New and Enhancements for the multi-channel cross sectors Pharma, Consumer and Medical Devices Business and drove direction to DevOps Global teams in North America (NA), Europe (EU) and Asia Pacific ( Confidential ) in operational processes, Technical Digital Web IS Development groups, Master Data Management (MDM) SAP ERP to ensure accurate and high-quality efficient processes to meet the needs of internal and external customers as needed and prioritized. Processes included the Supply Chain Logistics to market products distribution
• Managed Governance and Commercial Web/UIdevelopment and deployment of instances, cross referencing, and continued development of rich and product content both Globally and Locally for all Multilingual Websites and Catalogs and delivering Customer Experience
• Managed theLife Sciences BioPharma Architectural components Project to upgrade the Oligo Configurator Punch Out and AntibodiesConfigurator. Framing the SOW SCOPE with Business Stakeholders moving through Requirements, Design, Coding, QA Tests and Delivered within the Timeline frame and coding space to automate and provide Oligo their commerce.
• Worked with the PIM Managers to provide software implementation, development and enhancements and maintenance of the digital global library catalogues including text, visual material, audio material, video material product provisioning, storing, and retrieval located locally, or accessed remotely
• Managed Worked on enhancement development of LIMS lab set up electronic data exchange (EDM) to track and maintain an audit trailto follow regulatory standards that affect the laboratory and B2B customer requirements, Equipment inventory and managementand record inventories of vital supplies and laboratory equipment, quality assurance and control, provided status reports and traceability for audit trail and/or chain of custody lifecycle
• Provide Quality Assurance (QA) and Quality Systems (QS) oversight and support to Project Teams, R&D, Product Development, Analytical Development and Clinical Manufacturing in Supply Chain to Business to Business (B2B) Biologics/ Pharmaceutical manufacturing company
• Responsible for quality/data integrity oversight of cGMP/cGCP activities which include setting up and/or optimizing processes
• Process owner of the Quality Management Systems QMS (Change control, Deviations, Out of Specifications, CAPAs, Investigations) for tracking and coordinating the initiation, execution, and completion of each QMS system. Xxxx
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of HP ALM. Facilitated the reviews from the Change Control Board (COB) for the project.
• Provided and Tracked Processes and Data Performance Leadership Analytics Metrics Team, Quality, Issue Escalations and managed work on the JJAR Corrective and preventive action (CAPA) to eliminate undesirable situations (RCAs). Tracked AGILE Kanban SCRUM Life Cycle workflow for Project and GWE Atlassian JIRA and CONFLUENCE Collaboration Enterprise knowledge management Wireframes WIKI with Use Cases and leveraging Data interaction on Solr Search, JAVA, ATG, STIBO, SAP, Services, Remote Procedure Calls (RPC), supporting REST, SOAP, and XML-RPC with source control Concurrent Versions System (CVS) and Subversion Team Foundation Server on JBoss and on Apache Software Foundation
• Managed infrastructure shared IT service management and worked on ServiceNow cloud to manage Web Capacity demand
• Expertise on MS Office Suite up thru 2017 & documented artifacts (MS Project including on the Web TFS, Planview,CONFLUENCE Wireframes/JIRA, REMEDY/PROMISE, Excel, PowerPoint, SharePoint)
• Cloud Computing delivery models (IAAS, PAAS, and SAAS) & Service Oriented Architecture (SOA) experience with Salesforce (SFDC), VMWare, Cloudflare CDN, Veeva Systems on the Cloud for Pharmaceutical and Life Sciences
• Managed shared pool of service-oriented architecture (SooA) development resources for new and enhancements on the Microsoft Azure Cloud Global Edges for Internet eCommerce access from B2B Customers.Providing capabilities to store and process global validated and audited compliance data across the Globe zones and for developers from Web and Application servicesto publish to and manage the Websites, high density hosting uploaded through the punchout user portal. using Solr SQL Data Warehousing technology including VWR PIM catalogue Search and, passing Messaging Services on the Event Hubusing Global content delivery network (CDN) for audio, video, applications, images, and other files
• Used New Relic as an Insight software to analyze the Global Business impact and understand where the orders were coming from and the utilization of the Website by users and their ordering
• Worked with the Development team to Personalize Salesforce CRM for North America and Athena for EU. Architecting and configuring from Business requirements and prioritizing user stories from the customer portal providing customer order tracking. Worked with the Contact Center to centralize handling of individual communications & bidirectional information and configured KPI for provisioning metric services
• Working with procurement & approval processes in ARIBA for delivery settlements
• Migration of SAP to DC3, Global Web Enhancements for WebSolutions, Web Services, Data Mart Management
• Release and Deployment of solutions implemented through the SLDC Workflow from Requirements, Development, QA Testing & Validation andUAT for Owner signoff
• Managed work development included Documentum Electronic Document Management System (EDMS) storing validated shared information in its repository requiring check-in/check-out access controls workflow capabilities for sequencing, versioning document review and approval
• Agile - HybridAdaptive Leadership Project Management environment driving through iterations activities and development sprints

Confidential, Bridgewater, NJ

Project Management

Responsibilities:

• Responsible for coordinating activities and resources supportingDevOps Technical projects for the multi-channel cross sectors Pharma, Consumer and Medical Devices Business, migrations that impact multiple departments, systems, or work-flows with moderate and complexity.
• Oversaw QA and Quality Management (QMS) validation of Transition project deliverables as per management hybrid Waterfall and Agile methodology establishing, implemented and monitor Quality Management (QMS) requirements assuring Transition Projects and Workflow Process met Quality and Regulatory requirements, pro-actively sharing necessary QM controls and validation of all QM Documentation, sought continuous QMS development input. Maintained project risk register, perform root cause analysis via preventive, detective and corrective measures (CAPA) to enhance PQMs deliverables and competencies applying required internal and external Quality/Compliance standards to work products (Change control, validation documents etc.), ensured adequate analysis was performed for relevant testing conditions based on QA and Testing Protocols functional risk assessment, test overview list, test plan, test results, test deviations and change requests. Trained and coach the project team on relevant project procedures, good documentation practices, good testing practices
• Provided and Tracked Processes and Data Performance Leadership Analytics Metrics Team, Quality, Issue Escalations and managed work on corrective and preventive action (CAPA) to eliminate undesirable situations (RCAs).
• Tracked AGILE Kanban SCRUM Life Cycle workflow for Project and GWE Atlassian JIRA and CONFLUENCE Collaboration Enterprise knowledge management. Track, schedule and manage issues to ensure project commitment dates and project deliverables were met Create, track and update artifacts like Product Development Plan,Management Summaries for Steering Committees and Stakeholders, Target Product Profile.
• Manage technical team integration of Capacity infrastructure demand from shared services ServiceNow on the cloud
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of SAP Solution Manager. Facilitated the reviews from the Change Control Board (COB) for the project

Confidential, Boston, MA

Portfolio Project Manager

Responsibilities:

• Worked delivering Oracle Clinical Projects and Pharmacovigilance Projects like Oracle Clinical and Apollo Clinical Electronic Data Capture (Datalabs EDC and PRD) software-as-a-service (SaaS) Web Applicationswith APIs to ClinPhone allowing Clients Random access to their dashboards and Clinical Studies directly.
• Provide DevOps IT support for R&D research facilities enabling data studies housed in SAP and Oracle Clinical to conduct clinical trials to expedite the marketing channels.
• Provided TQM and QM required for Clinical Studies and computer systems validation.
• Managed shared pool development resources and services of new and enhancements on the Microsoft Azure Cloud for the multi-channel cross sectors Pharma and Medical Devices Business. Store and Processing data across world, publishing and managing PARAXEL Global Clinical Trials Websites, using SQL technology including PIM catalogue Search and, passing Messaging Services on the Hub TFS for audio, video, applications, images, and other files
• Provided and Tracked Processes and Data Performance Leadership Analytics Metrics Team, Quality, Issue Escalations and managed work on the JJAR Corrective and preventive action (CAPA) to eliminate undesirable situations (RCAs).
• Tracked AGILE Kanban SCRUM Life Cycle workflow on Atlassian JIRA Collaboration Enterprise knowledge management. Track, schedule and manage issues to ensure project commitment dates and project deliverables were met
• Provide Quality Assurance (QA) and Quality Systems (QS) oversight and support to Project Teams, R&D, Product Development, Analytical Development and Clinical Manufacturing in a Biologics/ Pharmaceutical manufacturing company
• Responsible for quality/data integrity oversight of cGMP/cGCP activities which include setting up and/or optimizing processes for drug substances
• Process owner of the Quality Management Systems QMS (Change control, Deviations, Out of Specifications, CAPAs, Investigations) for tracking and coordinating the initiation, execution, and completion of each QMS system
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of HP ALM. Facilitated the reviews from the Change Control Board (COB) for the project

Confidential, PA

Project Manager

Responsibilities:

• Worked delivering Clinical and Pharmacovigilance non-IT business Projects like Supply Chain SharePoint Collaboration driven Clinical services
• Managed the work on software-as-a-service (SaaS) Web Applications allowing Clients and 3rd party Random access to dashboards, Shipping and Quality information and delivering Web Business the multi-channel Pharma Business projects for Americas IS and Commercial Operations fluently in English, Spanish and Portuguese.
• Created and maintained KPIs from SalesForce integrated to MicroStrategy reporting cubes and Google Analytics and maintained in ERP Data Warehousing (DW).
• Worked with Vendors like Accenture and MicroStrategy to get Business Case FinancialCapital Budgetingand for Development updates, testing and roll over
• Managed work on the JJAR Corrective and preventive action (CAPA) to eliminate undesirable situations (RCAs).
• Managed work development storing validated shared information on the cloud and SharePoint for team Collaboration and in Web repository requiring check-in/check-out access controls workflow
• Provided and Tracked Processes and Data Performance Analytics Metrics Team, Quality, Issue Escalations and preventive action (CAPA) to eliminate undesirable situations (RCAs). Track, schedule and manage issues to ensure project commitment dates and project deliverables were met
• Provide integrated dashboard information as an Insight software to analyze the Global Business impact and understand where Product consumptioncame from and the utilization
• Provide Quality Assurance (QA) and Quality Systems (QS) oversight and support to CMC Project Teams, R&D, Product Development, Analytical Development and Clinical Manufacturing in a Biologics/ Pharmaceutical manufacturing company
• Responsible for quality/data integrity oversight of cGMP/cGCP activities which include setting up and/or optimizing processes for drug substance and drug product manufacturing, labeling, data review, batch record review and lot disposition of biological finished product for Clinical Trials
• Process owner of the Quality Management Systems QMS (Change control, Deviations, Out of Specifications, CAPAs, Investigations) for tracking and coordinating the initiation, execution, and completion of each QMS system
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of SAP Solution Manager. Facilitated the reviews from the Change Control Board (COB) for the project

Confidential, Hatboro, PA

Sr. Project Manager

Responsibilities:

• Managed Enterprise initiatives like The Image Migration to Rackspace ECM, PLUS 201 Renewals for PLI Product Renewal, New Carrier onboarding set up and configuration
• Worked with Security Team to address WEP for IEEE 802.11 wireless networks adding Authentication and Encryption tools for confidentiality and for integrity to work with most devices and to prevent data interception and provide protection
• Managed transfer of images development on Rackstack Cloud for Web and Application services using Solr SQL Data Warehousing technology and, passing Messaging Services on the Hub using Global content delivery network (CDN)
• Managed the formal and informal project scope and change request process. Created and facilitated Change Control requests trough use of Walter SklewerMcCraken. Facilitated the reviews from the Change Control Board (COB) for the project