SUMMARY:

• Highly qualified, motivated, Top Secret Cleared Professional with 25 years of experience in the fields of Program/Project Management
• Advanced Network Enterprise Solutions, Information Technology Service Management and Confidential 5000 Compliance
• Process Tools. Successful track record reflects ability to manage high profile projects ranged at $1.2 billion, delivering results that exceed client performance expectations.
• Cultivator of existing relationships with vendors and clients with the goal of ensuring sufficient SLAs and requirements are met.
• Advising clients on the requirements, prospects and potential pitfalls of any given project, as well as aiding them in bringing the best scenarios to fruition using the industries best PMP framework.
• Ensuring the development and implementation of effective processes and guiding top executives, department staff and clients through them to ensure optimum results.
• Applying strong knowledge of ITIL best practices to establish secure and efficient servers to connect employees wherever they may be, from offices to remote locations as well as maintain NetOps Readiness.
• Helping businesses assess best practices, anticipating any risks and providing solutions to them, and ensuring compliance with any and all regulations and requirements.
• Working closely with all involved personnel and developing lasting relationships based on trust and proven ability to make any project a success.

AREAS OF EXPERTISE:

• Project Management and Execution
• Process Development Life Cycle
• IT Infrastructure Library (ITIL)
• IT Service Management (ITSM)
• Cyber Security Management
• IT Portfolio Management
• Enterprise Infrastructure Architect
• Business Process Development
• Agile/Scrum Management
• Lean Six Sigma
• AWS Cloud Solutions
• Lead Product Delivery Teams

PROFESSIONAL EXPERIENCE:

Confidential

Transformation Program Manager

Responsibilities:

• Responsible for the planning, estimating, analysis, and engineering of infrastructure improvements for an Confidential IT Infrastructure managed services contract with a federal agency.
• Responsible for management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this TO for the planning, estimating, analysis, and engineering of infrastructure improvements for an Confidential IT Infrastructure managed services contract with a federal agency.
• Led team of 85 staff members to deliver results in a FFP environment and effectively manage the client
• Responsible for the planning, estimating, analysis, and engineering of infrastructure improvements for an Confidential IT Infrastructure managed services contract with a federal agency
• Responsible for management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this TO.
• Draft funding execution documents, track and analyze program financial transactions, and prepare obligation and expenditure phasing plans using program resource, budget, planning, and financial data provided as GFI.
• Lead several teams in implementation of several projects such as Enterprise Storage Management and Rationalization, Data Center Consolidation, Windows 2012 Server Refresh for 80 OCONUS locations using VMWare platform, planned and implemented Wireless Intrusion Prevention System (WIPS) EOL, supported AWS Cloud migration of Data Center, Software Development upgrades as well as CONUS and OCONUS migration of virtual servers and Data.
• Work with PMO to improve TRB - Technical Review Board Process, ARB - Architecture Review Board and Consolidating Change Control board.
• Led Cloud Architect towards development and implementation of cloud-based initiatives to ensure that systems were scalable, reliable, secure, and supportable, and that they achieve business and IT performance and budgetary objectives.
• Lead several project teams engaged in the design, implementation and modification of IT projects that span across functional organizations; prepares technical solutions, project execution plans, and basis of estimates for new opportunities and identifies appropriate technical and business resources needed for the current and future projects.
• Drive software requirements for the customer, integrating multiple cloud capabilities and scenarios supporting the service such as service availability, quality, outage management, and subscription management, correlation of usage and charges, and cost-efficient solution architecture.
• Function as a technical expert on project assignments and must possess the ability to apply a comprehensive knowledge across key tasks and high impact assignments.

Confidential

Sr. IT Project Manager / Business Process Architect

Responsibilities:

• Manage a 2020 Confidential PMO Portfolio of complex projects/programs from discovery to deployment
• Define scope, resources, budgets, schedule, deliverables, goals, risks, contingencies and milestones for each project
• Lead 75 consulting team members combined of project schedulers, project managers, acquisition specialist, technical engineers, and software developers by providing mentorship, bi-weekly one on ones, assessments and evaluations as appropriate.
• Provide program management support to senior management in strategic business, planning, business development activities, product concept development and Information Technology engineering
• Communicate effectively with the clients with weekly status reports and KPI dashboards to ensure project success
• Overseeing and guiding software development configuration management principles and practices;
• Performing change management, release management, security management, "sandbox" management, and system architecture for all cloud-based Software of a Service (SaaS) enterprise and non-enterprise systems;
• Managing the discovery, documentation, and publication of an inventory of all SaaS business application assets
• Overseeing SaaS systems/application management portfolio requirements
• Directing a team responsible for creating and preserving conceptual integrity and design consistency across the Confidential enterprise.
• Implement project/production and organizational plans, schedules, and specifications within budgeted time and cost constraints.
• Interface with all organizational areas, end users/customers and with both foreign and domestic agencies to mitigate risks, developing and managing budgets, and schedules
• Coordinate activities between Architecture & Engineering, Implementation, and the Production elements
• Develop Project Development Life Cycle and updated business process documents leveraging Project Management best practices to support new technical requirements supporting 2020 Census Program

Confidential, Ft. Meade, MD

IT Project Manager / Sr. Process Architect

Responsibilities:

• IT Project Manager / Business Process Consultant responsible for providing ITIL subject matter expertise and support to Confidential CIO & PEO MA Enterprise Operations Group. Led the effort of development, implementation and integration for ITIL Service Transition Design of four major Process Management areas (IT Governance, Project Management, NetOps Change Management, and NetOps Requirements) along with identifying Process tools to standardize an automated process supporting agency level processes.
• Supported process improvement for more efficient budget and acquisition lifecycles internal to Confidential
• Led the effort supporting 6 Process owners with development, implementation and integration of several ITIL Process to establish Service Design Domain to include supporting process (AvM, ChM, ITSCM, EE, SDC, ISM, SLM) by leveraging the IT Infrastructure Library (ITIL) framework and ITSMO guidance artifact such as the DESMF ( Confidential Enterprise Service Management Framework) to support development of processes and integration of Process tools.
• Implement AWS cloud solutions from concept to final product.
• Develop infrastructure that will enhance the scalability of the organization and processes to be integrated with the business’ best practices ensuring consistency and stability.
• Contribute to the development of "JCIDS-like" documents to include Initial Capabilities Documents (ICDs), Capability Development Documents (CDDs), and Capability Production Documents (CPDs) to identify and document and categorize requirements by KPPs, KSAs, and other system attributes and defining trade space between Threshold and Objective parameters.
• Standardize an automated process supporting agency-level processes supporting Service Strategy, Service Design, Service Transition, Service Operation and CSI
• Lead Product Delivery Team meetings with 25 remote team members. (IA, Engineers, Developers, etc.…)
• Improve PEO-MA and CTO business operations by facilitating strategic planning, management and control.
• Coach senior leaders and executives in fulfilling change sponsor roles.
• Help key stakeholders understand future-state processes using Agile Methodology and best practices.
• Improve the stability and efficiency of IT environment, in alignment with Confidential business operations requirements.

Confidential, Ft. Belvoir, VA

Program Manager/Sr. Architect Process Lead

Responsibilities:

• Established and managed IPTs for Product Manager, Area Processing Center, Program Manager Confidential Knowledge Online, and the Program Executive Officer of Enterprise Information Systems.
• Served as IT Governance specialist, assisting with implementation of GRC program of Confidential client, with emphasis on Risk Management, Capital Planning and Investment Control.
• Collaborated with experts and customer stakeholders to review existing structures and processes for improvements.
• Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement.
• Led Business Process Improvement meetings with Senior Strategic Planners, Project Managers and Directorates to improve Acquisition Life Cycle Process by supporting PMP2E Roadmap and SDLC processes.
• Provided Portfolio Management over SDLC projects and lead weekly team meetings with Technical Leads.
• Developed a request fulfillment management process with IPT groups to support PMO requirements.
• Guided IT SDLC projects such as Enterprise Cloud Development, establishing Disaster Recovery Plan procedures, implementation of Virtualization Environments and SharePoint 2010 workspaces to support Confidential missions.
• Led Technical teams through design and implementation of Disaster Recovery, Virtual Environments, and Storage Area Networks turnkey solutions.
• Created weekly reports and technical documentation for stakeholders and department heads.

Confidential, McLean, VA

IT Program Manager/BD/ Transition Manager

Responsibilities:

• Led and managed large scale IT programs, including service delivery contracts, mission critical programs, IT infrastructure systems and solution development
• Worked with large business owners on Federal contracts supporting all joint forces.
• Developed a strategic plan for pinpointing business opportunities and prepared proposals in order to attain them.
• Managed IT Programs for Office under Secretary of Defense (OUSD) with 80+ Service Enterprise Support Team members.
• Strong performance led to team member becoming a trusted advisor for the OUSD Pentagon clients.
• Displayed advanced technical skills in configuring and operating project management applications.
• Manage several programs with at least 500 personnel delivering Infrastructure and Operations Support Services to at least 105,000 Confidential end users across multiple locations.

Confidential

IT Project Manager/Process Lead Engineer

Responsibilities:

• Led project software development life cycles and developed management programs to meet all requirements.
• Serve as the point of contact for InfoSec and Compliancy matters for contracts, procedures, and protocols.
• Led IT projects such as Data Center implementations, NIPS, SIPR & JWICS installation, SCIF installation to support detainee missions.
• Develops contractor scope of work, terms, timelines, etc. and reviews products and financial invoices to determine if compliant with specifications.
• Established positive work relationship with all Confidential tenants and customers.
• Supported Department of the Navy /JAG on Washington Navy Yard, providing planning and technical support to 30+ team members performing network monitoring and problem resolution of mission critical infrastructures in 29 remote locations.