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Program Manager Resume


  • Software Development * Enterprise implementations * Quality Assurance
  • Offering 11 years of success managing software development and marketing projects.
  • Experienced in Agile and Waterfall project management methodologies
  • Proven ability to manage project teams to meet timeline and budgetary targets using Agile, Waterfall or ADAPT methodologies.
  • Offering eight years of Q/A testing and management experience, assuring the delivery of quality products.
  • Leverage technical, business, and Q/A acumen to communicate effectively with clients and respective teams.


  • Project Management IT Project Lifecycle Value - Added Leadership
  • Risk Management Software Development Cross-functional Mgt.
  • Cost Control Requirement Analysis Leadership
  • Project scheduling Sys. Migrations /Integrations Team Building/Mentoring
  • Implementation planning Testing/QA/ Support Scrum Master



Program manager


  • Project Manager operations including administrative functions, assessing risk and Current identifying unstated assumptions within the profile configuration and onboarding functionality.
  • Resolving interpersonal conflicts in support of making the OPUS program successful.
  • Provided communication to management to review project plans, status reports, and deliverables.
  • Develops overall project milestones and monitors the execution of the project against planned time lines, directs and reviews program plans, status reports, and deliverables with program manager and project team.
  • Provides technical and functional management to OPUS Consumer/BSALES and BCARE users.
  • Responsible for managing campaigns for the enterprise marketing

Project Manager



  • Supported the enterprise marketing platform and Salesforce teams while managing multiple software development projects
  • Responsible for initiating project requests, creating estimates and forecasting resource activities via Changepoint.
  • Facilitated JIRA elaborations sessions, daily scrum calls, and weekly EMP leadership meetings.
  • Managed projects using Waterfall, SAFe-agile and ADAPT methodologies.
  • Maintained overall delivery status of the projects via Kanban boards.
  • Served as Project manager and Scrum Master for the Consumer Retail Marketing team.


Application PM


  • Application project manager responsible for identifying and overseeing the delivery of application solutions.
  • Management of resources to maximize the contribution of the IT functionality to the business.
  • Duties include managing multiple projects ranging from simple to the complex, managing budgets up to 1.5M.
  • Managed projects using a variety of methodologies; serving as a Scrum Master, Co-Scrum, and Agile project manager.
  • Scrum responsibilities include representing the team to management, facilitating daily scrum calls; ensure team is aware of project release and sprint goals.
  • As the Agile project manager, responsible for preparing estimates and budgets, managing timelines while maintaining overall delivery status of the project.

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