We provide IT Staff Augmentation Services!

It Project Manager Resume

Austin, TX

SUMMARY:

Pursuing an IT Project Manager position. I’m a highly experienced consultant with comprehensive global expertise in project, program managements. Significant experience leading teams of 10 - 50 team members. Management of 30+ projects ranging from $100K - $10M within scope, on schedule, under budget, and with great customer satisfaction. Over 2000 hours of collaborating and presenting on a wide variety of subjects including troubleshooting, problem solving, escalation, business innovation, teamwork, product and Confidential

SPECIALTIES:

  • Program Management
  • Strategic Data Driven Planning
  • Influencing across multiple teams and organizations
  • Leading Cross-Functional Distributed Teams
  • SDLC App Dev Ops Management
  • Budget/Cost Control/Cost Center Accounting
  • Resolving Complex Issues
  • Risk Mitigation
  • Business Continuity
  • Release Management
  • Process Optimization
  • Information Technology and Telecommunications
  • Agile Methodology
  • Functional/Integration/ UAT end- to-end Testing
  • Security

PROFESSIONAL EXPERIENCE:

IT Project Manager

Confidential, Austin, TX

Responsibilities:

  • Managed Agile app development projects for clients in PM/Scrum Master capacity using JIRA, maintain backlog and flows
  • Owned the release lifecycle for different groups with enterprises and/or companies and managing projects time and scope with data driven financial monitoring
  • Implemented IT solutions that are data driven, migrate applications to the cloud (SaaS) on MS Azure servers (and SCCM) with security analysis, managed vendors and faced clients, supported infrastructure operations
  • Solved faltering and/or over budget projects using data analysis, worked with vendors to resolve issues and optimize project performance
  • Coached functional managers on Agile framework for application development projects, project managers for PMP and meeting the European Union GDPR (General Data Protection Regulation) requirements

IT Project Manager

Confidential, San Antonio, TX

Responsibilities:

  • Managed monthly software and hardware updates on enterprise wide platforms and the 23,000 sqft/ 1400 server data center including power supplies server storage and memory changes, monitor costs using cost center and Microsoft SCCM
  • Managed release management and change control activities for SAP platform using PPM SharePoint, coordinate multiple high impact technical change activities across multiple IT teams through the PMO with WebEx for non co located resources
  • Conducted IT optimization efforts to minimize human activities and reduce errors, conducted Root Cause Analysis for issues with tech resources/Service Desk and logged lessons learned and future prevention and enhanced ITIL knowledge & practices
  • Managed enterprise wide infrastructure and SAP Data Warehouse/Business Intelligence projects using Service Now ITSM tool, IAM Identity/access management and SSO impacted projects
  • Conducted systems gap analysis in effort to move infrastructure to Cloud with HP Enterprise and sell the collocated Data Center, worked with vendors to mitigate risks and move projects forward
  • Managed migrating SAP application modules to the cloud for the enterprise to streamline insight to resources for better forecasting
  • Managed enhancing the SAP infrastructure to make it ready for the Onapsis cyber security platform to include ETL databases to a new platform

IT LEAD PROJECT MANAGER

Confidential, Dallas & Austin, TX

Responsibilities:

  • Managed several projects end to end using SDLC Waterfall, Agile (SCRUM) and blend methodologies using RALLY for Agile under the framework of PMI’s PMBOK, a standout is a billing project with UX (User Experience) as the top consideration
  • Engaged global stakeholders for solution buy in, testing and business requirements and creating reports for technical directors and senior level executives
  • Engaged architects in solution preparation and globally distributed functional teams for estimation and development/test for timely delivery using ALM, test and release
  • Managed releases for safe controlled environment with recovery plans, actively managed changes per change management protocols (CR Change Request portals and procedures)
  • Established and maintained strong relations with technical directors, on shore and off shore application developers and architects across different world regions (offshore) and updated teams on project status
  • Oversaw the financial health of all projects budgets and SOX compliance and using SQL to query and research transactions
  • Performed risk analysis on projects and strategic initiatives, managed UAT and end to end testing activities using Rally and HP ALM QC tools
  • Used SharePoint to collaborate with PMO on health and timeline of projects and use of “best practices” in Confidential
  • Managed CRM projects that added/enhanced software tools enabling customer care agents interact with customers answer questions and offer solutions

IT PROJECT MANAGER - PMO CONSULTANT

Confidential, Austin, TX

Responsibilities:

  • Implemented an ERP system in ITIL environment using SQL to find titles, pay grades and skills
  • Optimized resource forecasting via an PPM /ERP implementation to streamline App Dev projects and resources utilization in a Texas Project Delivery Framework
  • Managed vendors to make sure project is not hampered by risks or delays
  • Introduced and train project managers on new Project Portfolio Management tool (PPM), implemented test scripts and procedures for better resources utilization
  • Established and maintained strong relations with commission board members and department heads

PROJECT MANAGER

Confidential, Austin, TX

Responsibilities:

  • Managed a project to provide a CRM solution to a nonprofit, communicating and interacting with different stakeholders to assure best performance and for personnel
  • Implemented IT solutions, created SOW, defined scope, expectations and constraints of grants
  • Established systems and procedures to ensure business continuity in case of emergencies
  • Managed a project to create a sustainable corporate funding source outside of grant funding and fundraising events for a Non Profit in addition to scaling the current business model to other US cities in coordination with a business analyst, gathering requirements, contacting stakeholders, social media leads and locally based corporations and companies

PROGRAM MANAGER

Confidential, San Diego, California

Responsibilities:

  • Analyzed late or staggering projects, provided solutions and ways forward, established usability studies
  • Evaluated, reviewed and solved scope containment issues with projects and procurements that are ballooning out of original scope
  • Evaluated and implemented changes to hospital electricity (utility AC, generator and cabling/switchgear) and broadband supply to enhance disaster recovery/business continuity plans
  • Managed customers, contractors, and vendors, face to face to build rapport and instill consensus among stakeholders to solve issues and mitigate risks
  • Managed the construction of a data center and migration of a company infrastructure to that center, added business continuity plan and measures
  • Created a WIFI network for a large hospital with 802.11 a/b/g/n compatibility by modifying an existing IT infrastructure and added WIFI and IT security assurance components under guidelines of existing HIE (Health Information Exchange) rules

PROGRAM MANAGER

Confidential

Responsibilities:

  • Managed a project to create an EHR Medical records system with pharmacy coding of drugs using ICD9 classification, from business requirements to coding and testing to integrate with other HIT (Health Information Technology) systems before final implementation
  • Managed several $ 10 M projects to build residential buildings, site cleanup, mechanical and electrical work including HVAC, electrical supply and switchgear, oversee contractors and audit their work for compliance and timeliness, ensure electrical material are up to specs and report on quality of work
  • Managed a project to Install 3 X 350 KVA backup generators with cabling and switchgear system, train technicians on preventive maintenance techniques and scheduled routine visits to verify operation
  • Launched infrastructure improvement project to enhance operations and increase reliability in the local 30KBPD oil refinery, solve electrical power problems designed new power sourcing system and supervised installation and operation
  • Managed a project to evaluate and test IT security methods and procedures in the security forces infrastructure, collaborated with development teams and specialists to hack systems and find gaps in security then with consultants to implement security measures, systems and policies
  • Managed a project to create online presence for a bank with security features and access to 2 accounts per customer, adding secure firewalls + IDS (Intrusion Detection Systems) to firm up security and created a marketing campaign for bank services

Hire Now