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Senior Project Manager (pmo) Resume

West Chester, PA

SUMMARY:

  • An Experienced Project Manager/Business Analyst/Technical Application Support - Developer with proven skills in all phases of the IT Project Software Development Life Cycle.
  • Extremely knowledgeable in MS Project, CA Clarity and Project Workbench.
  • Years of Experience in managing the development/deployment of applications and Infrastructure Projects; developing detailed documentation on systems & procedures and re-engineering business processes within the financial and manufacturing industries.
  • Known for a high-energy work ethic, dedicated teamwork, and a commitment to customer service.
  • Possesses excellent leadership, communication, organizational, business systems & process and presentation skills.
  • Ability to be tactical and strategic as the situation dictates. Interested in an IT Management role within an established IT department where I can use my Project Management, Application Development and Analytical skills.
  • Project Management experience in a technical environment (20+ yrs.).
  • Software Development experience (25+ yrs.).
  • Data Center, Server, Desktop and Network Infrastructure Experience (15+ yrs.).
  • Managed new process development, system migration and implementation (15+ yrs.).
  • Management/Supervisory experience (8+ yrs.).
  • Excellent organization skills, demonstrated sense of responsibility and capability to deliver quickly.
  • Excellent communication skills, relationship builder and team player.
  • Ability to respond under pressure to multiple demands.
  • Avid learner with the ability to quickly adapt to new techniques, processes and technical skills.
  • Coordinated all aspects in the migration of a Legacy Mainframe Application to a Client-Server environment including Data Center, IT Security, Local Users, DBA and Server Managers, Network Infrastructure, SAN Disk for real-time data mirroring, IT Audit and Federal SOX Compliance.
  • Team Leader of a 12 person IT Technical Network Infrastructure Staff and coordinated New Castle County LAN-WAN activity with a remote regional team (Charlotte, NC).
  • Project Leader/Supervisor of a 15 member IT Application/Desktop Support and Real-time Data Acquisition Research team.
  • Responsible for hiring, mentoring and directing staff on multiple IT Projects.
  • Managed the efforts of IT application development and support teams in manufacturing, financial, corporate and research environments.
  • Revenue Generation/Expense Reduction
  • Implemented Global Payment Application that increased annual revenue over $2M.
  • Implemented Corporate Inventory system that netted $10M in cost savings per year.
  • Implemented Electronic Data Entry Project saving over $1M in annual expense.
  • Managed Implementation of ISO9000 Procedure Tracking Project, reducing certification time to weeks instead of months.

SKILLS / TOOLS:

Development/Productivity Tools: MS Office 360/2010/2007/2003 , MS Project, VISIO, Project Workbench

Business Analysis Tools: Microsoft Office (Word, Excel, PowerPoint, Project), Office 365, VISIO, CA Clarity, SharePoint, HP Quality Center, Crystal Reports, Flowcharting, Root Cause Analysis, REMEDY

DATABASE Technology: ORACLE (v7/v8/v9), Oracle SQL, DB2 UDB (v8/v9), PL/SQL, Toad, SQL, Microsoft SQL Server 2000, Lotus Notes DOMINO, ADABAS, Datatrieve, MS Access, F-Secure

Programming Languages/Tools: Java, .Net, COBOL, FORTRAN, NATURAL

Software Engineering Methodologies/Tools/Technologies: PMBOK, Risk-based (Waterfall and Agile) Project Management Methodology, Flowcharting, Toad, Text pad, WordPad, Clarity, PMUWS

Operating Systems: Azure/Cloud Computing, Windows 2000-All Editions, Windows SQL Server, Windows-Server 2003, DOS, Windows XP - Professional & Home Edition, UNIX, AIX, MAC OSX, CICS, VAX VMS

Business Applications: Misys Banking Systems-Trade Innovation, FundTech-Global PayPlus, SWIFT, CHIPS, Fed-Wire, DOCS Open® (Hummingbird), Documentum, Siebel 2000 CRM, PRiSM®, REMEDY, Sarbanes-Oxley (SOX) Auditing, SharePoint.

EXPERIENCE:

Confidential, West Chester, PA

Senior Project Manager (PMO)

Responsibilities:

  • Assigned to the Venerable Annuities Project Manager Office as an Implementation Project Manager
  • Coordinate Overall General Project Implementation Schedules for the Transition of Venerable Annuities from Voya Financial
  • Conduct daily and weekly project meetings with distributed project team.
  • Create Bi-Weekly Summary reports for Upper Management.
  • Agile and Scrum-Master Training

Confidential

Senior Project Manager

Responsibilities:

  • Coordinate Project Activity with other THR Initiative PMs (Software/Hardware End of Life, Middleware, Access Management, etc.) and 13 Integration PMs working closely with each Wholesale Banking line of business.
  • Reduce Confidential exposure to Server Vulnerability by ensuring App Teams continually remediate outstanding System Vulnerabilities - with a goal of Average Age less than 60 Days.
  • Ensure App Teams have all Java instances on servers upgraded to the current Java 1.8 version and all older Java versions have been removed.
  • Support other Vulnerability Initiatives with Reporting and Metric Tracking as needed
  • Conduct daily and weekly project meetings with distributed project team.
  • Create Weekly Summary reports for Upper Management.

Confidential, Glen Mills, PA

PMO Project Manager

Responsibilities:

  • Assigned to the Project Management Office of Confidential Coating Systems
  • PMO Project Manager for the Migration of >500 Windows/LINUX Application and Database Servers from the Philadelphia Data Center to the Azure Cloud.
  • Created Project Schedule in MS Project, tracked Risks, Assumptions, Issues and Dependencies for Weekly Status Reports.
  • Coordinated Performance Engineering efforts to Test the Informatica Application in a Pre-PROD Environment.
  • Coordinated Azure Cloud Migration schedule with multiple simultaneous projects (Middleware Interfaces, SAP Upgrade and SAP Production to Cloud).
  • Maintained all Project Documentation on SharePoint.
  • Conducted daily and weekly project meetings with distributed project team.

Confidential, Wilmington, DE

Senior Project Manager

Responsibilities:

  • Assigned to the Mortgage Banking Technology Team at JP Morgan Chase
  • Project Manager for several Infrastructure Technology Refresh projects for Mortgage Bank.
  • Coordinated efforts between Global Technology Infrastructure (GTI) team in Ohio with distributed Mortgage Bank lines of business representatives to ensure the new environments will be delivered in a timely manner for Application, QA and User Acceptance Testing.
  • Created Project Schedule in MS Project, tracked Risks and Issues in Clarity & Excel for Status Reports.
  • Coordinated Performance Engineering efforts to obtain valid baseline data to enable viable Performance Testing in the new refreshed environment.
  • Ensured Personal Information was encrypted/protected/scrubbed per JPMC Data Management policies.
  • Maintained all Project Documentation on SharePoint.
  • Conducted weekly project meetings with distributed project team.

Confidential, Wilmington, DE

Senior Project Manager

Responsibilities:

  • Assigned to the Wilmington Trust Division of M&T Bank
  • Project Manager for the Decommission of the Wilmington Trust Data Center:
  • Phase 1 - Legacy Wilmington Desktop Migration to HP Citrix Thin Client
  • Phase 2 - Data Center Server Shutdown, Decommission and Removal
  • Phase 3 - Decommission of the WTC-NT Network
  • Coordinated Desktop Migration at 20 Remote Sites (350 users) from Legacy XP & Vista PCs to VPCs using Citrix and HP Thin Clients on the M&T Network
  • Coordinated the Procurement/Delivery of Thin Client Devices for Remote Sites and the Wilmington Center.
  • Ensured Personal Information Data was protected/encrypted per MTB Data Management standards.
  • Coordinated Desktop Migration across Wilmington Center to VPCs/Thin Clients on the M&T Network.
  • Coordinated new Application Server Requests with Operations, Infrastructure & Network Support Team and Information Security to ensure each App resides on its own Virtual Server with appropriate Backup and Business Continuity/Disaster Recovery Processes/Procedures/Sarbanes-Oxley Compliance were in place.
  • Coordinated delivery of Citrix Virtual Desktops (VPCs) to 1300 Global WISD Users to facilitate their access to the M&T Production, Certification and Development/Test Environments.
  • Migrated 126 Client Server Applications from the legacy WT Data center to M&T Data Center in Buffalo, NY
  • Coordinated Application Performance Testing and Control Center Monitoring of the Applications in their new M&T Server Environment.
  • Tracked Project Progress, Risks & Issues in MS Project & Reported Status to Management.
  • Maintained all Project-related documents on SharePoint - Served as SharePoint Admin.
  • Conducted weekly project meetings with distributed project team.

Confidential, Wilmington, DE

Infrastructure Project Manager

Responsibilities:

  • Project Manager for the installation of 16 new Servers, which will replace/upgrade capacity at the BTS Delaware Data Center - increasing the allowable VM-ware servers and reducing operating costs.
  • Project Manager for the Upgrade of the Compellent SAN storage arrays for the Data Center.
  • Project Manager for a Pilot Migration from Lotus Notes to Microsoft Exchange 2010/Outlook 2010.
  • Project Manager on an effort to upgrade WRBC Mobile Device Management software to enable the replacement of corporate owned Blackberry devices with personal mobile devices.
  • Tracked Project Progress through MS Project and Reported Status to Management.
  • Conducted weekly project meetings with distributed project team.

Confidential, Wilmington, DE

Senior Project Manager

Responsibilities:

  • Project Manager for the Process Automation Projects to automate existing manual processes for Credit Card Campaign creation.
  • Project Manager for a Credit Card Launch for a new Partner to BCUS.
  • Created the Master Project Plans, Business Requirements and Functional Specification Documents along with IT Security & Risk Assessment document, using MS Office templates to ensure adherence to PMO Standards & Guidelines.
  • Maintained Personal Information data integrity between BCUS and outside partner per privacy standards.
  • Tracked Project Progress through MS Project and Reported Status to Bank Management.
  • Created Weekly Summary reports for Upper Management.
  • Conducted Daily Scrum Meetings with QA Testing & Developers to ensure Project remained on point.
  • Managed Weekly Cross-Partner Technical and QA Meetings to coordinate End-User Acceptance Testing.

Confidential

Senior Project Manager

Responsibilities:

  • Coordinated Project Activity on multiple Infrastructure Projects while Ensuring the Needs of the GFI Correspondent Services business were met - Payment Workflow, International Funds Transfer (IFT) and Mainframe Applications Migration from the Confidential to the Confidential IT Environment.
  • Created the Master Project Plans, Business Requirements and Functional Specification Documents along with Master Test Plan, Training Plan and IT Security & Risk Assessment documents; using MS Office templates to ensure adherence to PMO Standards & Guidelines and Sarbanes-Oxley requirements.
  • Maintained Confidential Data Encryption Standards for all sensitive data as migration occurred.
  • Tracked Project Progress through MS Project and Reporting Status to Bank Management.
  • Created Weekly Summary reports for Upper Management.
  • Participated in Early Deployment Testing (June 2011) and the Migration Command Center during the 23 Project East 8 (August) Migration from Confidential to Confidential Mainframe (5 of my projects were included in this migration.
  • Reviewed All Risks, Issues and Problems following the East 8 Migration and Identified potential issues to be tracked prior to the East 10 (October) Confidential Migration.
  • Used MS Office to create routine Project Status Reports and Risks/Issues/Tasks List for the Project Team and Upper Management, along with Meeting Agendas and Minutes for all weekly project meetings.
  • Maintained all Project-related documents on SharePoint - Served as SharePoint Admin.

Confidential

Project Manager/Business Analyst

Responsibilities:

  • Assigned to the Confidential Tax Credit & Employee Services (TCES) Division located in Columbia, MD.
  • Project Manager for the existing IT Environment (Cold Fusion/Dot-Net development with Oracle Databases running on Windows Servers).
  • Provided Liaison between the Corporate IT Team located in Delaware, the Local Maryland IT Team and the TCES Users in Columbia.
  • Managed/Tracked Day-to-Day Issues with Excel spreadsheet and Supported the Existing Applications while a new application system was being developed for the TECS business clients.
  • Established Best Practices and Guidelines for TCES Sales Staff so that they can accurately advise New and Existing Clients on IT Implementation Schedules.
  • Designed and Implemented a Business Continuity/Disaster Recovery Plan for the TCES Server Environment.
  • Provided Maryland Confidential Office with Enhanced System Documentation and overall Document Workflow Diagrams using MS Word, PowerPoint and Visio.

Confidential

Senior Consultant/Project Manager

Responsibilities:

  • Project Manager for migration of In-house legacy Documentary Credit Reimbursement (DCR) application to vendor-supported Trade Innovation (T-I) application from Misys Banking Systems.
  • Managed Project Plan and Resources against Milestones and Deliverables using MS Project, Project Workbench, NIKU and CA Clarity.
  • Coordinated system Gap Analysis with vendor. Vendor incorporated these gaps into their end-product.
  • Designed Systems Integration Test (SIT) and User Acceptance Test (UAT) Server Environments for T-I application to mirror production and enable adequate new release testing.
  • Designed Windows Server Data Center Migration plan from Amherst, NY to Chicago using Visio, PowerPoint and Excel.
  • Worked closely with IT Auditing on Annual Sarbanes-Oxley (SOX) Validation audits to ensure sensitive data was properly protected and encrypted for corporate and privacy standards.
  • Developed procedures for/conducted T-I Annual Server Disaster Recovery to remote data center.
  • Developed documentation and step-by-step procedures for End Users, Corporate IT and Security Administrators as well as adapted vendor documentation in Word and Excel.
  • Developed Crystal Reports and Excel T-I User Data Analysis reports based on client specs.
  • Used Word, Excel and PowerPoint to provide Delaware Users and Confidential Management with timely summaries of Project Goals, Cost Savings and System Performance to confirm achievement of the Project Business requirements.
  • Technical Lead for Fund-Tech Global Pay-Plus (GPP) On-line Payment Processing using Oracle 9i, PL/SQL, Toad, and F-Secure.
  • Developed Training sessions with the Vendor on use of T-I Application.
  • DB2 v8.4/v9.2 DBA and Windows 2003 Server Manager for Trade Innovation (T-I).
  • Installed/Tested new versions of GPP Application in SIT/UAT and Operations Acceptance Test (OAT) Environments.

Confidential

Senior Systems Specialist

Responsibilities:

  • Customer Support Project Lead for the DuPont Corporate Six Sigma TRAC Program. Regarded as a Knowledge Expert on the Six Sigma TRAC application and numerous Domino.Doc databases. Led multiple Installation Projects for 28 different Business Units/Functions.
  • Project Lead for the conversion of DuPont Crop Protection Sales Reps to the Siebel 2000 Customer Relationship Management application; using MS Project to track milestones.
  • Participated in the Migration of Confidential Lotus Notes to MS Exchange/Outlook.
  • Developed MS Access database to further analyze the Y2K data and provided routine monthly reports, shared on a corporate basis.
  • Project Lead/Systems Analyst during the migration of a VAX-based corporate application to a Y2K-compliant Documentum Document/Drawing Management System. Detailed analysis with Excel and MS Access confirmed existing servers could handle the additional load of the application.
  • Project Lead/Business Analyst for the Survey and Assessment of DuPont Global Joint Ventures to minimize potential exposure to any Y2K-related issues. Used Excel skills to develop extensive analysis of the data gathered in the initial and follow-up assessments.
  • Coordinated/Managed the purchase of software which saved >$100,000 for global application.
  • Application Change Management Coordinator for Confidential -initiated Lotus Notes and Siebel User Test and Production Support environments.
  • Lead Technical Database/Document Management Developer. Installed/Supported DOCS Open®, Intergraph Plant Document Management Environment (PDME), Documentum and PRiSM® applications in numerous locations on the East Coast and the South using ORACLE, MS/SQL, MS SQL Server, Crystal Reports.

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