SUMMARY:

• Digital Product Owner with 11 years of experience in End to End SDLC
• 9 years of extensive experience in Retail E - Commerce applications
• Enterprise level Web Content and Digital Asset Management
• Supply Chain Management exposure
• Expert in Enterprise Level Requirements & Customer Demand Management
• Business Process Management/Business Process Re-Engineering experience

TECHNICAL SKILLS:

Domain Experience: Airlines, Retail E-Commerce, Retail Banking & Financial Services, Shipping and Cargo, Oil & Gas Fulfillment Services

Web Content Management: Interwoven Teamsite

Digital Experience: Adobe Experience Manager (Campaign, Test/Target & DTM)

Application Management: HP ALM

Business Process Modeling: OpenText ProVision

Agile/Project Management: Atlassian JIRA, VersionOne, Confluence

Requirement Management: Borland CaliberRM, IBM Rational RequisitePro

UML Modeling: Borland Together, Rational Software Architecture

Configuration Management: Git, StarTeam

Prototyping/Wireframes: Axure

Delivery Methodology: Agile SCRUM, Kanban, Iterative, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

Web Content Management Technology Product Owner

Responsibilities:

• Enterprise Digital Quarterly: Attend the quarterly workshop with Digital Leadership team and Product Managers in understanding the Digital Business Vision for the quarter
• Customer workshops: Attend individual Customer workshops with Project Sponsors/Business Owners/Product Managers to capture Product level Vision that aligns with the overall Digital Vision
• WCM Product Backlog: Transform Product vision from several stakeholders into Epic stories and onboard items to WCM product backlog
• Product Backlog Grooming: On-going activity in grooming the product backlog in aligning to Business requirement changes, re-prioritized items, branch cut change items etc.,
• WCM Tech Road map: Communicate Customer priority and timeline to Tech leads and define WCM Roadmap/Vision for the quarter
• User Story Review: Help BAs in creating high quality consumable user stories and act as the source for all requirements
• Sprint Planning: Present the prioritized backlog items and explain how they align to Business Vision. Responsible for helping the team understand requirements and ACs. Help team in committing the stories to Sprint backlog
• Daily SCRUM: Participate in daily Scrum to bring any updates from customer to the team and discuss on Sprint progress
• Product Demo: Organize product demo with Business customers and help team in showcasing the product iteration
• Release Management Packets: As part of monthly Confidential release, send release artifacts (what change is going live/dependencies/traceability matrix etc.) to the release management team
• Cert Testing Sign-Off: Once changes are deployed to cert environments, assist QMO team in clarifying requirements and participate in go/no-go decisions along with other POs
• UAT: As required, assist Marketing customers during Customer UAT in offline silos
• Command Center: As required, be part of the Command center team during production activation day to help tech team in solving/communicating issues/milestones
• Primary liaison: Serve as the primary liaison between Business Customers and the SCRUM team
• Reporting: Assist WCM Program Manager in providing inputs for Leadership level reporting
• PO Guild: Active member of the PO/BA guild team in sharing cross team experiences and contributing to enterprise level standards

Confidential

Marketing Product Owner

Responsibilities:

• Product Roadmap: Collaborate with Product Manager to develop Product Vision and Roadmap as needed
• Product Backlog: Work with internal/external Business Stakeholders in obtaining high level business requirements and create Product backlog items
• Backlog Grooming: Assist Product Manager to groom and prioritize the feature backlog based on business priorities and other Product Managers
• BRD: Create Epic Stories from feature backlog and handoff the BRD to the Scrum tech team PO
• Product Vision: During Scrum team initiation workshops, clearly convey the overall Product Vision/Road Map and how the Epic stories in BRD aligns to them
• User stories & ACs: As required, help Scrum team POs and BAs in clearly defining user stories and acceptance criteria
• Sprint Ceremonies: Represent Marketing team to the Scrum team in explaining Business requirements and clarifying any requirement gaps
• Team feedback: Convey the Scrum team’s release contract (committed story list, known issues/risks/dependencies/tech debts etc.), sprint progress and any concerns to the Product Manager
• Change Management: Communicate ongoing risks, scope trade-offs and timeline impacts as required from Marketing Change Control board to the Scrum teams
• Demo: Participate in Sprint demos to validate requirements and provide product status to Product Manager
• UAT: Accountable for organizing end to end UAT and creating user training materials as required

Confidential

Senior Business Systems Analyst

Responsibilities:

• Project workshops: Closely work with project sponsors, stakeholders and cross-functional teams through the project life cycle to understand business requirements and elicit requirements needed for the Dev team
• UML Modeling: Create existing workflows and new business workflows by analyzing requirements; constructing workflow charts/swim lane diagrams/use case diagrams etc.
• Wireframes: Design mockup screens and work with business stakeholders & Enterprise architects to get signoff and hand over the artifacts to the dev team
• User Stories: Create Epic and detailed user stories for the Scrum team
• Scrum Ceremonies: Maintain backlogs; participate in sprint grooming sessions and other Scrum ceremonies
• Testing: Work with QA team to review test cases and approve test coverage; create traceability matrix between test cases and requirements
• UAT Support: Provide UAT support and implementation/post-implementation support as required
• User Training: Create user training materials as required
• Project Management: Assist project manager in strategizing, planning, executing and monitoring project activities
• Status Reports: Provide status reports to leadership as required

Confidential

Product owner/Project Manager

Responsibilities:

• Project Manager: Manage and overlook HP development team activities. Primary Liaison between client and distributed development teams
• Product Owner : Collaborate with customer product managers to obtain high-level business requirements and aid in scope management. Aid client product managers to create release plans and product roadmap
• User Stories: Create Epic stories and assist BA in writing detailed user stories
• Backlog Grooming: Manage and groom backlog items as per product road map, scope changes and any tech debt items
• Sprint planning: Explain Business requirements and vision to the team; collaborate and help Scrum team to commit to the user stories
• Change Management: Part of the Change Control Board (CCB) to handle requirement changes during development
• UAT: Accountable for End-to-End UAT management. Manage UAT and production defects to closure
• Production release: Co-ordinate with the Build/Deploy team during production release
• User guide: Help team to create extensive user guides for case officers

Confidential

Product Owner/Onsite Delivery Lead

Responsibilities:

• Customer Workshop: Attend Business stakeholder workshops to understand the product vision for the NextGen POL application
• Business Requirements Specification: Create the BRS document that consists of Business Vision, Epic stories along with other project information for the onsite/offshore dev teams
• Software Requirements Specification: Create SRS document with detailed user stories/acceptance criteria and other requirements specifications for the onsite/offshore dev teams
• Sprint planning: Participate in sprint planning along with the client product owner to clearly explain the backlog items and help the dev team to commit to sprint stories
• Daily Scrum: Accountable for organizing daily scrum calls within onsite and offshore team
• Sprint progression: Accountable for identifying and removing blocks so that Sprint progress aligns with the committed velocity
• Onsite Delivery Lead: Primary liaison between the offshore dev team and the client team. Accountable for the delivering timely, high quality project
• QA testing: Co-ordinate with the QA team to validate functionality against user stories
• Client Demo: Organize Sprint demo for the customers after each release aand take feedback to the offshore team
• UAT: Aid client product owner in creating UAT test plans. Assign UAT defects to dev team and accountable for UAT defects closure

Confidential

Business Process Analyst

Responsibilities:

• Customer Workshops: Attend Customer workshops initiated by Business owners to understand the project vision and capture the as-is business process
• As-is models: Conduct follow up workshops with individual SMEs and document the existing Business process of the group
• Process Modeling (BPMN standards): Convert the capture As-is models to approved BPMN standards thereby identifying process gaps
• Process Simulation: Obtain real time data from field experts and feed into As-is models to execute Monte Carlo simulation. Analyze the simulation results to identify bottlenecks, inefficiencies and manual intervention points.
• Value Stream Mapping: Conduct value stream mapping to identify changes required to existing business process models
• To-be models: Map the derived to-be state with APQC industry framework and model document the To-be models (Process/Communication/Entity-State/Workflow etc.)
• Demo: Provide structured walkthrough of the recommended workflows to the Business owners and Technology partners as required

Confidential

System Engineer

Responsibilities:

• Requirements gathering: Participate in UI requirements workshop with Clients and external Wireframe team
• Technical requirements: Write detailed technical specifications
• Presentation layer: Create JSPs/JavaScript to build the presentation layer of the application
• Business layer: Add controller logic in Business layer to handle data between presentation and data layer
• Data layer: Use Hibernate framework to map java objects with the relational tables of the application
• Unit/Regression testing: Perform unit and regression testing
• Configuration Management: Use Borland StarTeam for version control management and perform build/deploy
• Maintenance: Fix defects and complete maintenance requests