SUMMARY

• Highly motivated, results driven Software Test Engineer with 15+ years experience in all phases of SDLC and Agile/Scrum process.
• Extremely proficient in planning, developing and executing test strategy, test cases, scripts and configuration management for standalone and interoperability test environments.
• Extensive experience in Manual and Automated Feature, Integration, Regression, System, Adhoc, Load, Stress, and Performance Testing in lab and customer environment using live network.
• Excellent in analyzing and debugging problems to resolution.
• Able to manage multiple projects with quality standards and achieve deadlines individually or as part of a team.

TECHNICAL SKILLS

RDBMS / Database: Oracle 11, DB2, MySQL, Oracle SQL Developer, Toad, Times Ten

High Availability: Veritas Cluster Server, Sun Cluster, Oracle RAC, ANTS (Lucent Linux Based High Availability Platform)

Operating Systems: Solaris, Red Hat Enterprise Linux, Fedora, Ubuntu, Windows XP/Vista/7/8

Software/Tools: HP Quality Center, Quick Test Pro, Selenium, SoapUI Pro, Rally Enterprise, LANforge Fire (Network Traffic Generator) LANforge ICE (WAN Emulator), Tekelec (MGTS), CARES (Lucent’s Remedy Client), Bugzilla, Trac, Wireshark, Wiki

Languages: SQL, Perl, Shell, C++, Java, VBScript, XML

IDEs/Tools: Eclipse, CVS, Git

PROFESSIONAL EXPERIENCE

• Working with Ernst and Young (E&Y) offshore data conversion development team; Responsible for data validation of over 1000 data fields migration from (AS/400) DB2 to Oracle 11 RAC.
• Verify the data migration of over 1.3 million claims from legacy AS/400 to Oracle.
• Perform smoke testing using QTP for new builds in Scrum development of Guidewire (GW) Claims Application using converted claims data.
• Lead team of testers in data conversion work stream, overlook the testing strategies for Data Conversion, Integration and SIT testing.
• Test Webservices (SOA) using SoapUI Pro integration of GW Claims Application with legacy systems.
• Responsible for data validation and reporting of entire data migration from AS/400 to production cutover to GW Claims System.

• Perform smoke testing of new releases in Aglie/Scrum development of Pegasus Solutions RezView NG and RezView Classic software in Lab, UAT and Production Sites.
• Global Distribution Systems (GDS) automation testing using Quick Test Pro software.
• Testing Property Management Systems (PMS) in Flash IBE/ HTML on IE and Firefox.
• Testing Central Reservation System (CRS) connections to the GDS in/out bound Open Travel Alliance (OTA) schemas (set of XML messages) over http, ftp using GDS Tool.
• Perform daily smoke testing of new releases of RezViewNG Modules (GDS, PMS, PMM, CCM, Billing, and IBE Flash/HTML).
• Generate hotel chain/property reports manipulate data using SQL Developer.
• Document and process defects, user stories and enhancement using ITMS and Rally Software.
• PMS Opera OXI certification with vendor Micros.
• Quality Center Administrator (create new user acounts, site admin and project admin).
• Define test automation infrastructure to outsurced team using Quality Center and oversee impementaion of test automation best practices, review the automated scripts in QTP.
• SVN Admin (manage outsourced QTP Source Code)
• Testing Pegasus Mobile Application in Android, iOS, and GWT.

Confidential, Ferndale, WA 09/2008 – 12/2010

• Perform system level testing of new features and new releases of Candela Technologies LANforge ICE / FIRE software on Fedora, Windows XP/Vista/7 and LANforge Live-CD.
• Set up various test scripts for Feature Testing of LANforge FIRE features supporting Ethernet, UDP/IP, TCP/IP, HTTP, FTP, VoIP, and File-IO (NFS, iSCSI, SMB).
• Testing file-servers and WAN acceleration technologies, emulate CIFS and/or NFS clients with unique mount points, IPs, and MACs with varying read/write parameters (block size, file size, and rate).
• LANforge WiFIRE 802.11 a/b/g traffic generator testing Wi-Fi APs and Virtual STAs.
• Test LANforge ICE WAN emulator with latency, jitter, packet loss and other impairments.
• Verify LANforge reporting tool coincides with the raw data generated from the test runs.
• Integration and testing of LANforge software support for Solaris operating systems and Windows 7.
• Verify LANforge software runs on different hardware platforms (64-bit, 32-bit, intel-based, via-based) and interoperates with various NIC drivers (e1000e, ixgbe, 8139too)

DSDN Project:

• Led the testing team on Data Service Delivery Network (DSDN) project from prototype to customer acceptance by integrating open source tools for testing SMS, WAP and MMS protocols, which traverses on the AT&T Wireless Network.
• Analyzed customer requirements and provided feedback to ensure requirements met the technical specifications and standards.
• Developed and executed Regression, Integration and Performance Test Plans for SMS & WAP features.
• Focal for lab development and testing team, both in house and at the customer site. Trained team members on the new testing tools and platforms.
• Collaborated with external client (AT&T) and internal development team on resolution for defects found in field testing.
• Documented DSDN Software Installation Procedures for AT&T’s Lab and Production sites.
• Exceeded customer expectations on Acceptance Testing of DSDN Phase I, which resulted in achieving revenue target of $ 1 million for my team for year end.

MCA Project:

• Performed reviews of requirement documents for Missed Call Application (MCA) Notification Cluster that runs on the ANTS (Linux) platform, MySQL database, and GUI provisioning interface for Venezuela’s Movilnet.
• Performed End-to-End SDLS tasks; Staged the lab and production servers by installing Red Hat Enterprise Linux and ANTS software including Missed Call Application.
• Generated software loads for MCA, installed and executed Feature Testing, Performance Testing which included load balancing and benchmarking.
• Documented MCA Software Installation Procedures and User’s Guide for Movilnet.
• Documented and executed Customer Acceptance Test Plan with Movilnet.

WPS Project:

• Provided onsite customer support for nine months for TELUS Mobility Wireless Prepaid System (WPS).
• Worked on Prepaid Feature Testing and System Administration of WPS platform based on Sun Enterprise Servers in Veritas cluster, Oracle database and WPS GUI on Apache web server.
• Performed System Level Testing, Performance Testing for migration of TELUS WPS platform to Sun Cluster and Oracle RAC as the subscriber base reached over 1 million subscribers.
• Managed, delegated and resolved both hardware and software issues utilizing CARES (Lucent’s Remedy Client) for issue resolution.
• Tested Telecommunication Services in Intelligent Networks (IN) like WPS and Integrated Location Register (ILR). Wrote and executed MGTS PASM scripts.
• Established and managed offshore testing schedule for three major releases of WPS for TELUS Mobility.
• Coached and mentored offshore team members in testing methodologies, testing tools and Wireless Prepaid Applications.
• Received multiple Departmental Quality Recognition Awards for resolving lab and customer reported critical problems ahead of schedule with quality to the satisfaction of customer.

ACADEMIC CREDENTIALS AND TECHNICAL REPERTOIRE

BS, Computer Science 
Continuing Education: Sun Cluster Administration, CCNA, training on SS7 Protocol Stack, Object Oriented Analysis and Design using UML, Managing Software Outsourcing, Software Testing.

Technical Skills: MS Office; QuickBooks Pro/Enhanced PayRoll; strong knowledge of SS7 and ISDN signaling protocols (ISUP, IS-41, WIN and CAMEL II); working knowledge of related ITU, ANSI, and Bellcore standards