It Specialist (applications), Project Manager Resume
Washington, DC
PROFESSIONAL SUMMARY:
Over 22 years of information technology experience. Well - versed and agile in the management of IT teams, operations, mass deployments, risk mitigation, technical documentation, and reporting. Broad base of knowledge in software engineering, solutions architecture, databases, servers, web development, IT security, and networking.
TECHNICAL EXPERTISE:
Programming & scripting: Java, C# .NET, Python, PHP, JavaScript, C, Jython, Unix shell, Ruby on Rails, C++, AJAX (jQuery), PL/SQL, Android, iOS
Databases: Oracle, MS SQL Server, Sybase, Informix, MySQL, PostgreSQL, MS Access
Operating Systems: Linux, Unix, Windows Server & Desktop, DOS, Oracle VirtualBox VM, MacOS
Servers, BI, & CMS: WebLogic, Apache, Tomcat, IIS, JBoss, Microsoft Sharepoint, Team Foundation Server (TFS), Active Directory/LDAP, NGINX, Rational ClearCase
Software: MS Project, MS Visio, Open Source, Picture Perfect IDMS, Adobe Suite, Sybase Powerbuilder, MS Excel, MS Visual Studio, Oracle SQL Developer
Miscellaneous: XML, UML, HTML, NCIC, GPS/AVL, Mobile Data Terminals (MDTs), Law Enforcement Information Systems, Criminal Justice Information Systems, Computer Aided Dispatch (CAD), Wireless Technologies, Network Analysis, Technical Writing, Public Safety, SOA, Software Security, IoT
CAREER HIGHLIGHTS:
Confidential, Washington, DC
IT Specialist (Applications), Project Manager
Responsibilities:
- Confidential is in an independent agency funded directly by Congress and is under the FERS federal retirement system.
- Project Manager and lead technical architect for 3 distinct secure high-volume, high-availability, mission-critical, public-facing enterprise financial IT systems responsible for automating all payroll and invoicing workflow and vendor billing operations between the Confidential and multiple internal and external entities, including D.C. CJA & CCAN Court-appointed attorneys, Public Defender Service, Mediators, Mental Health Advocates, Family Advocate volunteers.
- Collectively, the systems are responsible for the automation of payment processes totaling over $60 million annually.
- The conglomerate systems are collectively known as the Web Voucher System. The Web Voucher System interfaces directly with two large case management systems and services over 4,000 end users including Judges & Chief Judges, Public Defense Attorneys, Judicial Staff, Out-of-Court Mediators, Mental Health Advocates, Auditors, Internal staff, and contracted DNA, forensic, medical, and investigative experts and transcriptionists. The 3 systems provide critical services to 5 major entities within Confidential: D.C. Superior Court, D.C. Court of Appeals, D.C.
- Probate Court, Multidoor (Mediation), and D.C. Family Court. I ensure system design remains complaint with Courts’ quality assurance, reliability, and security standards as the agency strives for ITIL maturation.
- This is a multi-year, multi-phase modernization effort intended to retire the legacy versions of these systems and replace them with newer, cutting-edge technologies designed to provide higher end-user value and security, while offering greater maintainability and lower total cost of ownership.
TECHNOLOGIES USED: Java/J2EE, Oracle, WebLogic, JSF, PrimeFaces, Enterprise Java Beans (EJBs), SOA, Web Services (REST/SOAP), AJAX / jQuery, PL/SQL, Linux (NGINX), IBM Rational ClearCase, Courtview
Confidential, Washington, DC
Senior Java Architect
Responsibilities:
- Led development of the secure, public-facing Court Cases Online Payment Services system for electronic collection of court fees and fines.
- Led technical integration efforts with external electronic commerce service provider Confidential .
- Served as a Senior Java Architect supporting the Web Voucher System, contributing to requirements elicitation and documentation, and technical architecture definition.
TECHNOLOGIES USED: Java/J2EE, Oracle 11g, WebLogic, JSF, PrimeFaces, Enterprise Java Beans (EJBs), SOA, Web Services (REST/SOAP), AJAX / jQuery, PL/SQL, IBM Rational ClearCase, Courtview
Confidential, Annandale, VA
Project Management
Responsibilities:
- Led development of an emerging cloud-based, enterprise, SOA solution in a federated Single Sign-on environment utilizing current best practices for authentication, authorization, & security architecture. Business analysis, business process adaptation, & data architecture.
TECHNOLOGIES USED: Java/J2EE, Oracle 11g (OAS), WebLogic 10.3 (WLS), AJAX / jQuery, RedHat Enterprise Linux (RHEL), Web Services, Subversion, Assembla
Lead Enterprise Architect / J2EE Developer
Confidential
Responsibilities:
- Served as Project Manager, systems integration expert, and technical lead for the deployment and maintenance of Confidential ’s first Single Sign-On system, Law Enforcement Decision Center (LEDC), which enables 4,000 Department members to securely login to over 40 systems, including multiple secured Case Management systems, utilizing a single Windows network authentication credential.
- The system served as a single point of entry to multiple case management systems, including JUSTIS, Arrest and Booking, the Homicide and Missing persons systems, and Financial Crimes system. Oversaw and recommended changes to vendor’s technical implementation to help eliminate security and functionality deficiencies.
- Provided systems analysis, development, and system administration support for the Arrest and Booking Case Management system.
- Served as Project Manager and technical lead for the development and roll-out of a Printing Web Service sub-system to supplement the COTS Intergraph I/Leads solution soon to be adapted Department-wide, which will allow offers to generate dozens of necessary forms for Arrest-related paperwork utilizing a single data-entry input screen, migrating current paper processes into a paperless environment.
- Served as Project Manager and technical lead for a new Traffic Enforcement Overtime Scheduling system, which will migrate paper processes into a paperless, automated environment. Functioned as a contributing senior software engineer team member on a new Traffic Crash reconstruction project by handling the design and integration of a Java-based system to enable on-screen traffic accident reconstruction through Trigonometric and graphic manipulations for the purposes of electronic Accident Report generation.
- Served as administrator, backup administrator, and technical cross-trainer for MPD's Sharepoint and Team Foundation Server (TFS) systems.
- Provided as-needed emergency support and managed the in-house knowledge transfer for the following Police Department IT systems no longer covered under contract: Columbo, Incident Case Management (ICM), Family Liaison Support Unit (FLSU), Sex Offender Registry, Alert Management System (AMS), Missing Persons, SOCC Report, Teletype, Victims' Support Unit (VSU), Automated Field Reporting, Waciis Case Management, PD 76 (Vehicle Stop), and Juvenile Case Management System.
- Served as Project Manager, systems integration expert, and technical lead for the deployment and maintenance of Confidential ’s first Single Sign-On system, Law Enforcement Decision Center (LEDC), launched in April 2011, which enables 4,000 Department members to finally log in to over 40 systems utilizing a single Windows network authentication credential.
- Duties included ensuring the prompt and thorough delivery of the Vendor’s software, documentation, and training deliverables in accordance with the service contract, ensuring completion of all appropriate Quality Assurance (QA) and in-house knowledge transfer processes, coordination of a user piloting period for QA and user acceptance, ensuring deliverables satisfied end-user requirements and existing technical constraints, and working collaboratively with managers, executives, users, networking teams, and help desk teams to plan and execute Department-wide roll-out of the new system.
TECHNOLOGIES USED: Java/J2EE, C# .NET, Subversion, Eclipse, Oracle, SQL Server, Visual Studio, Team Foundation Server (TFS), Sharepoint, Ruby on Rails, PHP, Python (Light), MS Project, Linux System Administration (RedHat), ESRI GIS, Google Maps, Ant, JavaScript, Subversion, Apache/Tomcat, XML, IIS, Active Directory/LDAP, Unix shell, UML, MS Visio, AJAX/JQuery, DC GIS, SOA Webservices, SaaS
Confidential, Washington, DC
Sr. Business Analyst, Technical Architect
Responsibilities:
- Led small projects for the Confidential ’s Consolidated Licensing System (CLS) for Broadcast licenses (AM, FM, and TV).
- Directed requirements gathering sessions with stakeholders and maintains requirements matrices.
- Serves as a coordinator, expeditor, and liaison within the team and with customers to drive software development processes to conclusion.
- Envisioned, strategized, and designed public-facing web applications for the Confidential .
- Led analysis and development of the complex Automated Processing subsystem that handles broadcast license applications, coordinating teams of analysts, Java developers, data architects, and quality assurance testers.
- Gathered requirements from diverse constituent groups within the Confidential, including lawyers, telecommunication engineers, and Bureau heads, to distill complex business logic into system specifications.
- Led Joint Application Development (JAD) efforts to translate engineering logic and legal business processes into viable data models and software implementations.
TECHNOLOGIES USED: Sybase, Visio, MS Project, Java/J2EE, UML, Oracle, JRules, SOA Web servicesSaaS
Confidential, Washington, DC
IT Project Manager
Responsibilities:
- Successfully managed the procurement, configuration, installation, deployment, and maintenance of 945 military-style secure Mobile Data Terminals (MDTs) throughout the D.C. Metropolitan Police Department (MPD) in support of the Mobile Data Computing Program, allowing officers to perform NCIC checks, utilize silent dispatch functions, access investigative tools and case management systems, and complete paperless automated field reports.
- Provided diligent supervision and project team leadership, mitigated emerging risk factors, and managed all daily Program operations.
- Served as a mentor to junior level team members and identified suitable tasks to help foster their skills development.
- Ensured all deployed units met Departmental encryption and traceability standards.
- Developed sets of Standard Operating Procedures to increase roll-out efficiency, establish quality standards, and ensure accountability and stringent inventory control of valuable IT assets. Designed and implemented technical configurations intended to prevent computer usage activities that violated Departmental computer usage policies.
- Provided concise daily briefings and written reports to the Chief Technology Officer (CTO / CIO) and other executive leaders regarding milestones, project planning, deliverables, business requirements, and risks.
- Advised the Department's CTO of business processes requiring reengineering to support deployment efforts and provided daily status briefings and reports to both the CTO and Chief of Police.
- Constant assessment of all supporting IT infrastructure and integration to ensure stability and best practices.
- As a liaison to multiple vendors, repeatedly obtained timely delivery of services and equipment in accordance with requested schedules, available budget, and Service Level Agreements.
- Coordinated daily efforts of project team personnel in two (2) separate work locations within the District of Columbia as well as staging, deployment, and training schedules for end users.
- Developed Business Intelligence applications directly for the Chief Technology Officer utilizing WebFOCUS and assisted with enterprise-wide deployment of WebFOCUS to support ongoing data warehouse development efforts
TECHNOLOGIES USED: Python and Shell Scripting, MS Access, Oracle, SQL Server, MS Visio, MS, Powerpoint, MS Project, IBI WebFocus, Wireless Technologies, Windows Server Administration
Deputy Program Manager/Operations Manager
Confidential
Responsibilities:
- Consistently thorough operations management, IT support, database administration, IT and operational security guidance, and project management assistance in support of DC government's Citywide Credentialing Program under the Office of the Chief Technology Officer (OCTO) and the Protective Services Division Police.
- Managed day-to-day operations for the Citywide Credentialing Program, which issued and managed over 16,000 DC government employee ID credentials and electronic access cards in compliance with FIPS-201 security and identity verification standards. Co-authored standard operating procedures to be followed citywide and ensured enforcement of all regulations established by standard operating procedures. Assisted with aggressive restructuring of existing governmental business processes to facilitate FIPS-201 security compliance.
- Supervised all credentialing staff and provided database administration and auditing expertise for Picture Perfect, an Informix-based ID card management system.
- Served as key communications liaison to stakeholders throughout the District government in matters pertaining to technical issues, customer service, and standard operating procedures.
- Advised the Police Chief, Program Manager, and members of executive leadership of business processes requiring reengineering to support technology and security improvements, identified emerging risks, and recommended mitigation strategies.
- Keen, consistent daily operations management of the Program, which controlled 95% of all DC government ID and electronic access cards and represented $1.5M in supply inventory and equipment
- Successfully planned, managed, and executed a large staff mobilization to issue ID credentials to Mayor Fenty's incoming cabinet during the Mayoral Inauguration of January 2007
- Serving 90 DC government agencies, interfaced with employees, HR managers, and executive leadership, ensuring prompt delivery of service to all employees and stakeholders, compliance with regulations, and mitigation of emerging political and customer service risks
- As technical architect, managed the development of a PeopleSoft data sharing interface and ensured the vendor's software delivery was timely, within budget, and exceeded all requirements and quality assurance standards
- Concise organization and execution of credentialing events requiring large staff and equipment mobilizations
- Served as the District government’s liaison to WMATA for all SmarTrip-capable ID credentials
TECHNOLOGIES USED: Informix, PeopleSoft, Picture Perfect ID Management system, MS Project, Visio, Powerpoint, FIP-201 compliant smart cards and card readers, digital photography equipment
Confidential, Washington, DC
Java Developer
Responsibilities:
- Provided on-site software engineering, system administration, and web development services in support of the D.C. Metropolitan Police Department.
- Created customized, secure software solutions, small case management systems, and web applications.
- Served as team-lead for the development and deployment of the Vehicle Stop/PD76 application.
TECHNOLOGIES USED: Java/J2EE, Subversion, Eclipse, Oracle, SQL Server, Linux, Ant, JavaScriptSubversion, Apache/Tomcat, XML