SUMMARY:

• PROJECT MANAGEMENT CONSULTANT WITH FOCUS ON INTEGRATION, AGILE, PROCESS EFFICIENCIES and RISK MANAGEMENT
• A top - performing Executive Management Consultant with extensive experience in Confidential, DevOps, Big Data, Enterprise Content Management, Platform transition and Mobility projects in both waterfall and Agile. Hands-on Servant Leader, transparency to stakeholders to grow business trust. Exceptional ability to serve as subject matter expert, focused with the ability to communicate effectively with technical, executive, and business audiences.
• Instituted, developed, and led multiple strategically-oriented Program Management Offices, with goal of prioritizing and optimizing value, in-line with strategies of Client organization.
• Digital technologies and platforms knowledge, including mobile app dev, APIs, SaaS, Microservices, IaaS and PaaS.

KEY SKILL AREAS:

• IT Executive Leadership
• Enterprise PMO Management
• Service Delivery Management
• Business process engineering
• Scrum of Scrum
• Scrum Master/ Project Manager
• Competitive Intelligence
• Business Processing Outsourcing
• Agile Servant/Client Relationships
• Confidential Oracle and SAP excellence
• Digital Excellence Leadership
• Big Data / Cloud
• DevOps CICD / Jenkins
• Communication/Documentation
• Offshore Vendor Management

TECHNICAL EXPERTISE:

Project Management Application: Confluence, Planview, DevOps, Jenkins, Express One, Rally, MS Project 2007, JIRA, Workbench, EXPRESS 2.0, Clarity, Six Sigma, Agile, TFS, Waterfall, PRISM, Primavera, ITUP.

Dev Application: IBM Case Manager, Eclipse, ORC, Jenkins, GitHub, RQS, NMR, Inbox, FFIEC, QMR, IBM Content Navigator, Oracle, PeopleSoft, Maximo Now, IBM FileNet P8, Subversion, LDAP, Java, Test Rail, Jenkins, Selenium

T est Application: Mercury Test Director, Rally, Requisite Pro, HP Quality Center, Serena, MS Test Pro.

Financial Application: ABLE, CMPM, IFP, ORC, RQS, FCS, NMR, Inbox, FFIEC FCS, MTI, SOX, SharePoint

Mobility / Vendor Management: TIRKS, WFA/DO, COTS, HP, AMDOCS, CPS, INFOSYS, COMPASS, TCS, OMA DRM, ERICSSON, GCP, CANOPI, GNOC, GEOLINK, NTEL, TELCORDIA, IBM

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Scrum Master - Project Manager

Responsibilities:

• Plan and lead team progress as a Scrum Master in Sprint Planning, Grooming, Daily Standups, Sprint Review and Retrospective through improvement in quality, predictability, flow and velocity in adopting Agile practices.
• Managing multiple tracks like Procurement, Service and Repair, Data Ingestion, Sale and Supply, Orders and Invoices, Product Quality implementing AWS Code Pipeline CICD continuous improvement environment.
• Lead the implementation of DevOps and integration of Confidential platform for Continuous Integration/Continuous Deployment with Jenkins, Service Now, Docker and Test Rail on Multiple business tracks and Modules.
• Coach and guide team in process improvement, adopting Agile practices, improving team dynamics by management of conflicts and removing impediments within Scrum process to achieve optimum productivity.
• Responsible for facilitating the sprint pipeline grooming that gets the User Story to Ready state.
• Application Project Manager for ORC, RQS, FCS, NMR, Inbox, FFIEC, QMR applications over various projects Supporting onsite, data center and offshore development. Organizing and facilitating daily stand-up meetings, reviews, retrospectives, and sprint planning.
• Assisting team with making appropriate commitments through story selection and task definition.
• Tracking and communicating scrum metrics including team velocity and sprint/release progress.
• Ensuring the development teams is practicing the core agile principles of collaboration, prioritization, team accountability with internal and external communication, improving transparency, and radiating information.

Confidential, Dallas, TX

Senior Scrum Master

Responsibilities:

• Selected and excelled as an Executive Vendor Business Partner as part of the Confidential & Confidential Executive program.
• Plan and Facilitate team’s progress as a Scrum Master in Sprint Planning, Grooming, Daily Standups, Sprint Review and Retrospective towards commitments in adopting Agile practices.
• Managed and executed multiple Mobile work streams to deliver the Billing, e-Commerce, ITUP PRISM, Java / web, Support and Confidential & Confidential ’s Status’ing modules architecture, IBM Enterprise system, creative designs/UX/UI.
• Created and executed plan to rise and onboard multiple new Agile teams within weeks with process, techniques and tools like Rally including Scrum Masters, Product Owners, Development and testing team.
• Managed and Implemented Planview PRISM in PMO managing over $12 million budget and created cost saving opportunities on ECM and BIG DATA deployment resulting over $2.5 million of revenue savings to Confidential & Confidential .
• Ensure vendor management such as Accenture, Deloitte, IBM, TCS, Infosys with Level of Effort (LOE), Cost negotiation, SLA, SOW and Contractual commitments on fixed and NTE vendor structures.
• Manage & executed cross functional program level dependencies between parallel mission critical projects, track work stream on JIRA, vendors (Infosys, TCS, IBM, Accenture) and C-Level dashboard reporting and interaction.
• Effectively communicate cross functional teams. Provide business processes improvements recommentdation.
• Created a C-Level Dashboard designed to interact and report key program updates and initiatives including Overall Release management, financial budget, Offshore Vendor Management (IBM, TIRKS, AMDOCS, CBUS, SOTS, WFA-C, CANOPI, SDRS, NERS, GCP, ROME etc.) while fostering relationship with Business partners.

Confidential, Nashville, TN

Scrum Master

Responsibilities:

• Managed and executed e-commerce, Big Data, Enhancement and Billing projects for implementation on IBM financial Enterprise platform and Infrastructure Risk management System (IRMS).
• Managed a $18M budget spread across two programs, DFES, and DOT; reduced program costs by 20% by streamlining Change Management, Defect Management, Communication plans and projects. Provided architecture oversight and process architectural assurance on projects in both programs.
• Served as senior Scrum Master and deliver multiple projects from inception to closeout in Jira in Sprint Planning, Grooming, Daily Standups, Sprint Review and Retrospective.
• Acted as gatekeeper for governance checks and audits on all projects, including SDG Controls Audit, SOX Audits, Process Tailoring Request, and extending UAT Governance permissions.
• Weekly planning sessions with C-level Director, executive senior management and business stakeholder in cross functional environment for emerging business market.
• Extensive Jira use in Standups, Discovery Calls, Sprint Reviews Plan and Facilitate team’s progress as a Scrum Master in Sprint Planning, Grooming, Daily Standups, Sprint Review and Retrospective.
• Multiple “High Five” s recipient from PMO Director for exceeding Client Service Level Agreement SLA.
• Served as an expert in IT Unified Processes, and PRISM Project Management Methodology/Tools.
• Strategic initiative owner for both programs, with responsibility for all financial budgeting and forecasting, implementation and maintenance of project schedules, and deliverables.
• Manage the project scope, schedule, and budget and facilitate change request process while ensuring risk and mitigation plans are updated throughout the project.
• Managed Portfolio budget, creating multiple cost saving opportunities resulting over 3 million of revenue savings.

Confidential, Hoffman Estate, IL

Scrum Master / Project Manager

Responsibilities:

• Served as Scrum Master delivering multiple projects from inception to closeout in Daily Standups, Grooming and Sprint Planning sessions, Sprint Review and Retrospective using Jira.
• Instituted, developed, and led a strategically oriented Program Management Office, with goal of prioritizing and optimizing the value from the program, in-line with the strategies of the Confidential & Confidential organization and within budget.
• Managed over $12M budget spread across two programs, Flow through (1-4), and Confidential & Confidential U-Verse (Light Speed); reduced program costs by 20% by streamlining defect management, Risk Assessment and Communication plans.
• Directed the PDP Customer Service Portal implementation on Software Development Lifecycle (SDLC) as User Interface UI/UIX as a conversion from a Legacy system with over 1500 end users Confidential multiple vendor sites.
• Acted as Gate Keeper for Governance and SOX Audits on multiple projects including Process waiver, Mitigation Reports, UAT Governance, and Decision Gate Controls for major Milestones and facilitate VP approvals.
• Managed over 150 resources worldwide, developed and maintained solid relations with stakeholders to ensure consistency of deliverables, clear and precise communication across all staff levels, global offshore and remote vendors (TCS, IBM, Infosys, and Amdocs) in countries including India, U.K and Ireland and multiple USA time zones.
• Performed Implementation of IT Unified Process (ITUP) and PRISM Project Management Methodology including centralized services, planning; scheduling; estimating; costing and risk assessment. managed teams with budget of $9 million in USA and India with IBM and other vendors.

Confidential, LIBERTYVILLE, IL

Program Manager /Product Manager

Responsibilities:

• Manage multiple highly visible product lines and Pilot programs initiatives in Mobile Devices Business such as Moto RAZR, Q, KRAZER for multiple global Clients, Offshore teams and Vendors like Vodafone, H3G, DoCoMo, Orange 3G, Telefonica, O2, Hutch 3G, China Mobile and TIM in complex projects in over 12 countries.
• Deliver logistics system integration Management for Wireless Mesh for Dallas Cowboy stadiums and Wireless tracking system for all GM Motor vehicles called “On Star”.
• Manage client deliverables executed in accordance with SOW including project wok plan, Staff level planning, Vendor team, offshore team, priorities and estimation, scheduling, coordination and assigning resources.