EXPERIENCE SUMMARY:

Sr. Project Manager, certified PMP and BS degreed professional with over 25+ years of experience. Defined, planned, monitored, controlled, implemented and managed projects, programs and portfolio’s end to end. Worked with business leaders in the development of business processes and/or re - engineering. Managed full life cycle projects from definition to closure. Projects included vendor package selection, vendor package implementation, application development, product customizations, and product integration. Projects ranged in size from 100K-11 million and up to 25 direct reports. Worked with executive staff developing strategic plans and budgets. Background includes exceptional written and verbal communication skills.

SKILLS:

• Project Management
• Program Management
• Portfolio Management
• Statement of Work
• Project Charter
• Business Requirement Gathering
• Test Plan/Uses Case
• Production Implementation
• Project/Program Risk Mngt.
• Project/Program Issue Mngt.
• Project Change Control
• Waterfall Software Development
• Scrum/Agile
• Datacenter Infrastructure
• Enterprise Information Security
• Business Process Development
• Microsoft Project
• Microsoft Project Server
• Clarity
• SharePoint
• Microsoft Office Tools
• Wrike, SmartSheets, QuickBase, Discovery, Skype, Mercury ITG ABT Project Workbench, Lotus office products, Heat, Magic, Remedy, TrackIT, Peregrines, ServiceNow
• Confidential Scrum Master 4.5, Project Manage Professional, Anderson Consulting Method 1, Price Waterhouse Summit, TenStep, ECMS, CMM/CMMI, IDEF 0 FIPS 183 & 184 Process Development, BofA ECMS, Business Process Management (BPM), Testing methodologies, Waterfall, Agile, Disaster Recovery
• Retail/Manufacture
• Financial/Banking
• City/State/Federal Government

SKILLS INVENTORY:

Processes: Human Resources (HR, ERP), Customer Resource Management (CRM), Call Center Support/Help Desk, Software Development Life Cycle (SDLC), Technology Policies and Procedures, Service Level Agreements (SLAs), Training, Transitions and Mergers

Banking: Consumer Card Services, ATM, Consumer Lending, Small Business, Cash Management, Wire Transfer, Marketing, Branch Platform, ERP, Sarbanes Oxley, Patriot Act, Compliance, BSA, Legal, Wealth Management

Software .: NET (C#, SQL server, Web), Unix, C/C++, Java, Web development, Database design

Hardware: Server specification and build, VRU, Voice over IP, Citrix, Virtual environments, Badge readers, time clocks

Infrastructure: Landing zone, DMZ and Confidential zone networks, Firewall, routers, load balancers, Mobile Device Security

Information Security: Mobile Device Management, Mobile Application Management Intune, Risk Management Archer, End Point Security, Intrusion Detection, Foglight, IBM Tivoli, NetCool, BladeLogic, SNMP, RunBook, SiteScope, BMC Patrol, Qualys

CHRONOLOGICAL SUMMARY OF EXPERIENCE:

Sr. Project Manager Consultant

Confidential, Lafayette, LA

Responsibilities:

• OFAC sanction clearing, Implemented Jack henry Safeguard OFAC sanction clearing application, Managed Yellowhammer 3rd Quarter release, Implemented Enhanced Due Diligence (EDD) in Streamline. Managed rollout of new SAR form.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing, pilot and production implementation/rollout.

Tools: used: MS Project, Wrike, SharePoint, O365.

Sr. Project Manager Consultant

Confidential, Greensboro, NC

Responsibilities:

• Information Security implementation of Managed Multifactor Authentication (MFA), Self-Service Password Reset (SSPR).
• Intune Mobile Device Management (MDM). Intune Mobile Application Management (MAM) within the Microsoft Azure Cloud. Rolled out each worldwide to 21,000+ employees.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates.
• Managed communications, configuration, testing, pilot and production implementation/rollout worldwide. Tools used Smartsheet’s, SharePoint, O365.

Sr. Project Manager Consultant

Confidential, Roanoke, VA

Responsibilities:

• Managed Workday ERP SaaS implementation with 130+ internal/external integrations with Agile SDLC. 3 HR DB conversions and configuration thru End to End conversion tenant builds. SAP former SaaS tool.
• Worked with architecture to consolidate 4 companies HRIS systems.
• Investigated time clock replacement for stores and distribution centers.
• Managed technical design of IAM (SSO), Active Directory, Multifactor Authentication(MFA) and mobile device security
• Re-baselined budget and schedule created by previous management, budget went form $3M to $11.5M and time line extended out 12 months.
• Establish program governance model.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing. Tools used MS Project Server, SharePoint, O365.

Sr. Project Manager Consultant

Confidential, Charlotte, NC

Responsibilities:

• Managed Implementation of Enterprise Information Security and business systems analysis of Mobile Device SaaS Risk Assessment (Protect, NowSecure) in the Amazon Web Services (AWS).
• Managed implementation of Identify and Access Management (IAM) Multifactor Authentication (MFA) for employees. Managed Implementation of Enterprise Information Security IPv6 enablement. Managed replacement of Information Security 3rd party vendor network access.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing, pilot and production implementation/rollout worldwide. Tools used MS Project, SharePoint, O365, Clarity.

Sr. Project Manager Consultant

Confidential, Hickory, NC

Responsibilities:

• Managed a wide range of projects for the Enterprise Information Security and risk management team, including implementation of Archer, replacement of firewalls and VPNs, development of weekly status report and management of SAP User Provisioning for Tyco merger, plus small projects.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing, and production implementation. Tools used MS Project, SharePoint, O365, Clarity.

Sr. Project Manager Consultant

Confidential, Charlotte, NC

Responsibilities:

• Managed Agile SDLC sprints and conducted business systems analysis of Wholesale profitability reporting system, ProfitView. The application interfaced with 30+ up/downstream application. The budget was $5 million plus and required monthly forecasting and transaction reconciliation.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing, pilot and production implementation. Tools used MS Project, SharePoint, MS Office Tools, Clarity.

Sr. Project Manager Consultant

Confidential, Cedar Rapids, IA

Responsibilities:

• Managed upgrade of Workday SaaS version 20 to version 21. Developed internal upgrade process and repeatable project plan for future upgrades. PeopeSoft former SaaS tool.
• Managed PMO rollout of MS Project Server 2013. Worked with management to define Phase I project deliverables. Provided oversight of migrations from Daptiv and MS Project Server 2007 to MS Project Servers 2013.
• Managed document management SDLC utilizing Agile.
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing, pilot and production implementation.

Tools: used: MS Project, MS Project Server, SharePoint, MS Office Tools.

Sr. Project Manager/Technology Project Manager

Confidential, Charlotte, NC

Responsibilities:

• Team Lead for new datacenter build. Team build new data center in Richmond, VA and expanded 3 additional sites. Responsible for core data center Enterprise Information Security monitoring services. Installed network for landing point, DMZ and Confidential zone as well as servers and monitoring applications for various network, server and database monitoring tools.
• Managed De-Risk projects in bank data centers, addressing power rebalance, hardware decom, space reconfiguration, and network device power redundancy. My responsibilities continued previous duties from consulting role with bank.
• Managed implementation of Identify and Access Management (IAM)software for data center expansions and greenfield.
• Merrill Lynch Transition Team (Holistic Monitoring, FogLight agent deployment, 2330 agents deployed to Oracle, DB2, Sybase, and SQL servers.)
• Built infrastructure environment for Merrill Lynch Transition Team (Securities and Wealth Management), Built new FogLight monitoring environment
• IRS Server Commissioning (Decommissioned 28 IRS servers and associated workstations)
• Managed day to date project time/budget/scope, conduction weekly team meetings, facilitated one off meetings, coordinated with vendor on design and issues, created weekly status reports and monthly budget reconciliation and forecast, worked with stakeholders, and presented to senior management status updates. Managed communications, configuration, testing, production implementation.

Tools: used: MS Project, SharePoint, MS Office Tools, Clarity.

Sr. Project Manager/Change Manager Consultant

Confidential, Charlotte, NC

Responsibilities:

• Managed day to day project activities for LCR, MSB, OFAC, and CIP subprojects
• Developed and managed project scope, budget, schedule, deployment plan and FEMA according to ECMS guidelines.
• Managed TDM and Test Coordinator activities including requirements development (RM Caliber), software design (HLD, LLD), test plan development, test script development (Quality Center), SIT/UAT testing, Dress Rehearsal, Production Implementation
• Continuous Process Improvement, Business Systems Analysis Operation/Technology/eCommerce (CPI-OTE)
• Gathered data and analyzed metrics for recurrent production incidents resulting from system failures, operational process and IT process gaps and deficiencies.
• Provided solutions to system failures and recommendations for project change management process improvements and incident reporting process
• Presented finding to CIO/DIO executive staff.

Sr. Project Manager Fulltime

Confidential, Birmingham, AL

Responsibilities:

• Managed day to day project and support activities for Confidential at client site TIAA-Cref.
• Developed and managed business system analysis, project scope, budget, schedule, deployment plan and risk for new releases, for release design, testing, implementation and warranty period.

Sr. Project Manager Consultant

Confidential, Charlotte, NC

Responsibilities:

• Represented Confidential Energies Power & Delivery IT department during the pilot stage of Mercury ITG portfolio management evaluation.
• Provided recommendations for portfolio management, program management, and project management aspects process requirements.
• Purchased hardware and software to establish a Citrix environment

Sr. Project Manager/ Technical Delivery Manager Consultant

Confidential, Charlotte, NC

Responsibilities:

• Managed and controlled installation of telecommunication equipment, hardware upgrades,