SUMMARY:

• Forty years contract assessment and negotiations experience
• Thirty years plus asset and resource management experience.
• Nineteen years IT Asset and Vendor Management experience.
• Created and trained IAITAM Contract Negotiation Course for private enterprise and government agencies including Department of Defense, Office of Management and Budget, Department of State and Amtrak
• Created and trained the State of Arkansas Department of Information Services Negotiations Training
• Created and implemented the first Vendor, Asset and Configuration programs at Confidential
• International expertise in software license compliance risk mitigation
• Globally recognized leading expert in IT Asset Lifecycle Management including integration with Procurement, Vendor Management, Service Management and IT Finance
• Expert in strategic business development specializing in process development and automation
• Expert in fiscal and budgetary analysis and management
• Expert communicator at any level

PROFESSIONAL EXPERIENCE:

Confidential

IT Asset Management Development, Consultant

• Provided vendor and regulatory compliance action plan
• Mediated dispute between Tableau and AMEX on renewal and relicensing of software
• Performed full existing program operational and risk assessment
• Developed short term roadmap based on current resources
• Developed long term roadmap with additional resources
• Identified operational risks and compliance shortfalls
• Worked with team to develop second phase requirements for Aspera SmartTrack implementation
• Current staffing productivity analysis with work cycle availability chart
• Identified 8 critical program development projects
• Created staffing model with ramp up, project implementation and ramp down staff counts and roles
• Created roadmaps and timelines for the 8 critical projects with completion of all 8 by end of 2019
• Produced analysis and roadmap for moving the program from developmental phase to functionally operational based on industry best practices.
• Reviewed ITAM standards policy and noted revisions
• Reviewed EUC acceptable use policy and noted revisions
• Worked with team on process improvement
• Provided ad hoc training to staff as needed

Accredited Trainer

• Performed software license compliance audit for Symantec resulting in license saving opportunity of $600k
• Performed software license compliance audit for Oracle, working in conjunction with Procurement, Vendor Management and Sears Legal departments. Discovered license overbilling of PeopleSoft of $1.28 million.
• Assisted SAM team in implementation of ServiceNow
• Assisted Sr. Manager architecting roadmap and program plan for comprehensive ITAM program

IT Contract and Vendor Management, Consultant

• Reviewed and negotiate master agreements, licenses and project SOW’s. Accounted for all software program entitlements. This included Xerox, Symantec, Ariba and Adobe.
• Analyzed IT Contracts to be duplicated for use by Confidential post - split.
• Prepared mutatis mutandis documentation forwarded to Sallie Mae and vendor legal teams for execution.
• Analyzed and advised the split of existing software assets between the two emerging companies.
• Contract clean-up from the Navient and Confidential split.
• Work with Vendors on all phases of the process including transfer of assets.
• Work with Business Owners to assure proper selection to meet organizational needs.

Global IT Asset and Configuration Manager

• Led vendor audits resulting in 5 new global software contracts with $2.8 million dollars in annual savings. Companies included Autodesk, Corel and HP.
• Assumed software licensing procurement from Finance. Average monthly spend $6+ million.
• Partnered with Internal IT Audit to discover the root cause of $40 million of software license compliance remediation over the previous 4 years prior to coming on board.
• Performed internal Microsoft Office audit preparing for transitioning to O365
• Managed the implementation of the Service Now Asset Management and Discovery modules.
• Responsible for hardware and software license management for 100,000+ employees, 40,000+ laptops and desktops and 6 global data centers

Principal Consultant

• Under contract developed and delivered all coursework and materials through live streaming.
• Advanced Asset Management training to 150+ members of HP Global Professional Services Group.
• Augmented their previous certification training.

Director of Government Relations / Sr. Certification Instructor

• Liaison to all aspect of government on behave of the Association
• Intellectual Property law and regulation SME
• Instrumental in the creation of the IAITAM Best Practices Library
• Senior certification instructor training over 1300 participants representing 700 organizations globally.
• Principle project consultant for IAITAM’s members; single item projects to full program evaluations and process development mapping.
• Examples of organizations worked with: Pacific Gas and Electric, Department of Defense, Transamerica/AEGON, Canadian Space Agency, Partners Healthcare, Chevron, Marriott, Confidential
• Frequent conference speaker keynoting for Gartner, HP and CA

Sr. Manger Technical Services

• Led a team of 186 including 3 managers and 4 supervisors consisting of Help Desk, Desktop Services, Desktop Development, WINTEL Server Platform and Mergers and Acquisition Support.
• Worked with Procurement for all RFI/RFP requirements
• Primary negotiations lead for all technical services purchases including software licensing and support, hardware and hardware services agreements, including IBM, Microsoft, Adobe, Siemens, Norton and various regional service resellers.
• Created first Vendor Management, Asset Management and Configuration Management programs
• Created first Vendor Scorecard and instituted first comprehensive invoice audit process. (Leading to the discovery of an error rate of 70% in our IBM invoices prompting a multiyear audit and remedial action taken against IBM.)