SUMMARY:

• An accomplished product management leader with a deep background in ecommerce, UX, mobile development, search and multimodal product development
• Advised IOT company on pivot from consumer hardware to enterprise SaaS solution that successfully raised $22M Series B funding
• Led a product and pro serve team to help a US wireless carrier achieve its goal in automating 80% of customer support calls by using natural language IVR, saving the company over $4M in the second year.
• Designed and delivered a mobile search and news solution with machine learning and open - source software in 6 months, pre-loaded on millions of handsets worldwide

COMPETENCIES:

• Product Management Business Case Partnerships Go - To-Market Analytics
• Mobile Development SLDC Cloud Computing SaaS PaaS Business Development
• NLP Machine Learning AdTech Product Development Business Strategy Agile
• User Stories Search & Recommendation Engines Requirements Analysis AdTech

EXPERIENCE:

Confidential

Product management consultant, Product Director

Responsibilities:

• Product management and design for consumer startups and enterprises.
• Major accountabilities for projects include: design & discovery, rapid prototyping, project scrum & sprint planning, design and development iterations, and release management.
• I manage a team of 25 developers and designers to deliver multiple projects for clients and I advise clients on product strategy.
• Tech stack features conversational AI chat bots, IoT data platforms, React development for enterprise dashboards, consumer mobile branding, and many more. iPass Communications

Sr. Director, Product Management

Confidential

Responsibilities:

• Defined and delivered first wave of connectivity clients on Android, iOS, Mac, and Windows RT.
• Grew to 500K enterprise users in first 12 months, with 150K on smartphones and tablets
• Developed successful SDK and platform reseller solution for carriers, with over 400M total subscribers, including footprint for global providers like Skype, Deutsche Telekom, Orange, and Telstra with a first-to-market iOS client with private API feature.
• Introduced new line of business with Wi-Fi roaming exchange and prepaid solutions
• Signed over 20 service providers and carriers to participate in and launch roaming exchange globally
• Developed joint client with HP for a trial prepaid Wi-Fi solution
• Led hotspot data initiative that resulted in rollout of new hotspot finder and location validation architecture for over 20M hotspots globally.
• Created partnership and integration with Google and Foursquare for venue metadata and offers presentation, driving user engagement on corporate and hotspot apps and web properties by 15% and 25% respectively
• Started a data analytics team to create an evaluation framework for incoming and processing of 3rd party data from 150 providers worldwide

Confidential

Position: Director, Mobile Strategy

Responsibilities:

• Led rollout of online display advertising to 5,000 sales consultants across 22 major markets and national channels, with $32M sold revenue in the first year
• Developed partnerships with online and mobile advertising networks and vendors which resulted in the successful conversion of Confidential &T subscription products to performance/bidded and freemium model products.
• Rolled out PCI compliant fraud detection solution across multiple lines of business, resulting in savings of $300K in the first 6 months of deployment

Confidential

Principal Consultant

Responsibilities:

• Consulted on redesign of all mobile products, resulting in 350%+ YoY growth in key metrics and tripled the business to over $600M in just six months and set Confidential Mobile on a path to double revenue each year (now an $8B business).
• Redesigned Confidential mobile web properties for 23 partners, 13 countries and 7 languages. Reduced dev and maintenance costs while increasing business volume 2.6x to an annual run-rate of $234M.
• Developed product strategy and distribution plans to address over 350M wireless subscribers across 18 countries, 50+ mobile handsets & platforms
• Authored and managed the creation of business cases, MRDs, PRDs, market research, and competitive analysis
• Planned, negotiated, and implemented outsourcing program that resulted in $7M reduction in annual development costs

Confidential

Responsibilities:

• Defined and launched mobile search strategy for mobile search and advertising products
• Led the project to develop and deliver a catalog and news search application that would drive additional revenue for Verizon’s Get It Now content store. Catalog search featured voice recognition with NLP partner and news search implemented with machine learning training data that yielded a mobile-friendly news index for customers. It was distributed as a pre-loaded application on over 50% of Verizon’s handset portfolio and enabled searching by text and voice.
• Drove and refined product strategy for Tmobile, Telus, Verizon’s catalog search and advertising, reaching over 100 million subscribers serving ringtones, music tracks, video, and games/apps
• Established partnerships with external companies to aggregate and create content deals featuring Wikipedia, flights, weather, and local search

Confidential, Redmond, WA

Program Manager

Responsibilities:

• Created and managed an exclusive OEM engagement program, enabling commercialization of over 20 devices
• Authored MRD and PRD docs on next generation rich client interfaces for Windows Mobile 6 & Windows Phone
• Partnered closely with Windows hardware manufacturers and device makers to deliver innovative features and designs
• Authored MRD and PRD docs on next generation rich client interfaces for Windows Mobile 6 & Windows Phone