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Chief Information Officer (cio) Resume

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SUMMARY:

Seeking a technically challenging position that will utilize state - of-the-art tools/ techniques that will allow me the opportunity to leverage my current skills/ knowledge

TECHNICAL SKILLS:

Cloud Environments: Amazon Web Services (AWS), Azure

Operating Systems: Windows Workstations 7/8/10, Windows Server 2008/ 2012/2016 , Linux

Software Applications: SharePoint, Microsoft Office, Access, SQL Server, SQL Management Studio, MySQL, Apache, IIS, Visual Basic, Remedy

Programming Languages: SQL, XML, .NET, Java, JavaScript, AJAX, C, C++, HTML, Perl, Python

Administration: Active Directory, Exchange, SQL, VMware (ESX, ESXi), File Shares

PROFESSIONAL EXPERIENCE:

Confidential

Chief Information Officer (CIO)

  • Administers the full range of information technology and administrative management functions associated with the internal management of OIG.
  • Provides IT leadership, planning, coordination, management, security, operations, and technical support for the headquarters and regional offices.
  • Serves as the director of the information technology management division.
  • Provides expert technical advice, guidance, and recommendations to the Inspector General (IG) and Deputy Inspector General (DIG) and senior managers on a wide range of critical complex, and controversial IT issues.
  • Makes decisions/recommendations that significantly influence important OIG IT policies and programs; develops and interprets policies, procedures, and strategies that govern the planning, acquisition, and management of IT resources and services.
  • Encourages and promotes effective use of IT to streamline processes and improve management of information
  • Coordinates OIG’s IT strategic and operational planning processes;
  • Oversees the development and maintenance of an OIG-wide IT architecture
  • Provides leadership, direction, and supervision to staff of IT Specialists in developing and administering a comprehensive information security program

Confidential

Senior Information Technology Specialist

  • Advises the Inspector General (IG) and Deputy Inspector General (DIG) on matters of management, cyber security, policy and review on information technology and implements the appropriate recommendations on the Enterprise Architecture Strategic Plan and all new technologies
  • Develops and implements OIG database strategy and architecture, planning and understanding capacity requirements, engineering database solutions and new approaches, implementing monitoring and automation solutions, providing database management services expertise to business teams, integrating security controls, coordinating with other federal agencies to exchange operational and research data in support of OIG and managing security audit findings.
  • Develops and provides technical and application architectures, identification of technology best practices, recommended IT standards and IT policies that support the future direction and implementation of OIG strategic vision, principles and products.
  • Determines and secures resources required to plan, analyze, develop, and implement the assigned project, assembles a team of technical experts, acquires resources including corporate and vendor IT services, equipment and other necessary items and coordinates resources across organizational elements as necessary.
  • Serves as the primary liaison between OIG and the FDIC's Division of Information Technology and as a member of FDIC wide IT teams and committees.
  • Establish operational and strategic goals and objectives; initiate and lead process automation and improvement efforts; and set performance standards, operations metrics and key performance indicators (KPIs).
  • Develops project budgets and monitors project expenses, uses the business case to justify/request project budget, and assesses and mitigates risks throughout the project
  • Designs and implements project plans to meet objectives, continually monitors resource effort to ensure effective and efficient expenditures and attainment of project goals, and develops communication plans to disseminate to OIG.
  • Plans for anticipated changes in data capacity requirements based on changes in law, technology, programs and processes.
  • Prepares reports by collecting, analyzing and summarizing information.
  • Identify and analyze information systems requirements, determines appropriate products or services necessary to satisfy requirements
  • Leads project teams in analytical studies, cost-benefit analyses and other research.
  • Develops, monitors, and maintains performance levels of databases, software, hardware and evaluates, recommends, and proposes alternative methods of information processing.
  • Establishes and communicates database policies, standard operating procedures, processes and guidelines.
  • Maintains databases, systems and programs by entering data, monitoring, performance tuning, backup and recovery of data and maintaining data base management system software.
  • Oversees OIG’s SharePoint central management, governance and security controls.
  • Interfaces and collaborates with Microsoft and federal government SharePoint experts in developing OIG unique SharePoint applications, systems and programs.
  • Serves as the Systems Administrator and SharePoint Administrator for all OIG applications including the OIG Web technologies, SharePoint, Cloud Services, Office 365, and database/ web tools.
  • Performs Information Security Manager tasks
  • Hardens and remediates vulnerabilities on applications and infrastructure.
  • Resolves data retrieval issues and documents system changes and revisions.
  • Develops and monitors performance levels of software and hardware and evaluates, recommends and proposes alternative methods of information processing.
  • Assist with troubleshooting, installing, testing and implementing new systems, IT products, and end-user related IT issues in a responsive and service oriented manner.
  • Prepares reference materials for users on new systems and IT products by writing operating instructions.
  • Trains OIG staff on IT-related applications and technologies
  • Maintains hardware and software maintenance agreements to ensure integrity of operations processes.
  • Manages a multi-million-dollar IT budget within the OIG.
  • Earned Confidential ’s Inspector General Award of Excellence 2017

Confidential

Information Technology Specialist

  • Managed IT portfolios and programs by providing integrated operational metric data to maintain organizational assets
  • Applied project management principles, methods, and practices including plan and schedule development, resource requirement estimation, milestone and deliverable definition, activity monitoring, and accomplishment evaluation and reporting.
  • Collected, analyzed, summarized and presented statistical, financial, cost and performance data needed for IT program evaluation, transition, and decision making purposes
  • Served as principal advisor on the development and selection of quantitative and qualitative criteria for IT strategic planning and acquisition
  • Determined and secured resources required to plan, analyze, develop, and implement the assigned projects
  • Assembled team of technical experts, acquired resources, IT services, equipment and other necessary items and coordinated resources across organizational elements.
  • Developed, produced, and prepared policy statements, briefing materials, business cases, cost-benefit analyses, systems requirements, and other official documents for the Office of Financial Research Chief Information Officer
  • Developed contractual documentation including Statements of Work (SOWs) and Statements of Objectives (SOOs) for acquisitions of IT.
  • Participated in and coordinate interagency committees and IT working groups in support of developing research and analytical materials involving emerging financial issues relating to institutions, financial markets, and macro trends that could impact financial stability
  • Assessed policy needs and develop policies to govern complex, multi-functional IT activities
  • Established systemic guidelines and benchmarks to measure and evaluate complete IT systems performance across organizational lines within an agency
  • Advised and developed long range planning efforts and integrated planning guidance risk assessment and threat analysis
  • Provided comprehensive advice in assessing and developing IT planning and policy objectives for Treasury’s IT organization
  • Developed, revised, and maintained IT strategic plans for unique/ highly unusual financial systems and enterprise programs
  • Assessed the impact of forecasted changes in technology and business requirements on long-range IT investment plans
  • Monitored and managed end user support activities
  • Advised and developed long range planning efforts and integrated planning guidance risk assessment and threat analysis.
  • Contributed to the review of long-term priorities, requirements, and resource projections to make recommendations that can be undertaken with existing resource levels

Confidential

Supervisory Information Technology Specialist

  • Executed & Managed a program budget of $15.9 Million dollars across multiple projects within the portfolio
  • Served as a Supervisory IT Program Manager responsible for managing USMS Personnel and directing major USMS applications software projects; assigning work to staff; estimating staff resources; developing short- and long-term strategies; and monitoring project completion schedules
  • Designed, documented, developed, modified, tested, installed, implemented, and supported new or existing applications software supporting USMS nationwide.
  • Provided authoritative advice and guidance on USMS's IT business requirements/process reengineering activities; design and testing for new information technology; and IT certification, accreditation activities and security operations.
  • Managed business case analysis, functional requirements definition, functional design and business process reengineering activities; integrate with design and development for quality assurance testing.
  • Managed, directed, coordinated and actively participated in system projects involving feasibility studies, assessment of management information needs, project planning, cost estimates, system requirements analyses, general and conceptual design, hardware/software configuration and selection, preparation of system documentation, user training, and data conversion.
  • Demonstrated a mastery of the Capability Maturity Model Integration (CMMI) process improvement approach and have involvement with the Information Technology Infrastructure Library (ITIL) practices within a government setting.
  • Oversaw contractor performance and vendor relationships; provided negotiation support, advised on contract issues, and coordinated with the Agency’s Contracting Officer on any new contract solicitations under the CIO.
  • Gathered, analyzed, refined, and translated systems requirements into application prototypes.
  • Provided expert technical advice, guidance, and recommendations to USMS management.
  • Planned and designed systems, databases, and applications architecture.
  • Coordinated with Chiefs in various branches to participate in the USMS strategic planning process and provide policy and guidance on the future technology and security concerns
  • Served as liaison and provide pertinent information to internal USMS and external organizations.
  • Responsible for the planning, development and implementation of Service Level Agreements (SLAs), Statement of Work (SOWs), Statement of Objectives (SOO), and Independent Government Cost Estimates (IGCE)
  • Provided professional leadership and direction for a broad, coordinated program that focuses on critical mission-related systems by planning, implementing, managing, and evaluating all aspects of infrastructure, websites, wireless phones, switches, routers, and IT support.
  • Served as a senior technical advisor/ account manager responsible for leading, monitoring, controlling and approving costs, schedules, performance, and risk mitigation strategies using project management techniques and processes.
  • Planned, designed, tested, certified, and implemented current and forthcoming versions of USMS’s IT infrastructures “Common Operating Environment” (COE).
  • Responsible for the migration and consolidation of an agency’s enterprise infrastructures and disaster recovery/ COOP environments into the USMS infrastructure per the Federal Data Center Consolidation Initiative (FDCCI) mandate and a Congressional directive.
  • Certified COR Level 2
  • Supervised sixty-two contractors and government personnel

Confidential

Information Technology Specialist (Sr. IT Project Manager)

  • Manage and maintain software acquisition projects from planning through design, acquisition/ development, implementation, testing and maintenance.
  • Provide/ obtain Information Technology and telecommunications services, including systems analysis and design, surveys and planning and computer programming and related IT support to meet technical, engineering planning, research, financial management, and other administrative needs.
  • Managed multi-Million-dollar budget across multiple projects
  • Provide technical consultative advice and services to NHTSA program and administrative managers, the Office Director, CIO and Key Agency officials on ongoing and projected system requirements to insure they are met in an efficient and economic manner.
  • Manage IT project throughout the IT lifecycle, providing a consistent approach and management through portfolio management, resource allocation, and in concert with organizational priorities.
  • Plan, manage, and evaluate assigned IT programs and projects including full participation in the life cycle management process including system development, requirement analysis, economic analysis, architectural design, vendor and product acquisition, implementation, testing and training.
  • Develop project work plans and schedules to accomplish program responsibilities in a timely and responsive manner.
  • Provide project management briefing and reports, budgets, spending plans, functional statements, organization charts, and resource plans for approval.
  • Conduct feasibility studies to develop alternative and cost-effective approaches to satisfy customer requirements.
  • Prepare cost analysis of various technical approaches, considering factors such as timing, personnel, and hardware/ software requirements and priorities.
  • Support IT Capital Planning process to include the creation of investment review templates, Exhibit 300's, Exhibit 53's, Six Sigma, CMMI and applying Earned Value Management (EVM) and other project management activities such as operational analysis for projects managing.
  • Support Federal/ DOT/ NHTSA Enterprise Architecture, eGov and Security initiatives while managing projects.
  • Plan, develop, recommend and administer NHTSA policies, procedures and programs to identify and utilize opportunities for strengthening technology management and control to improve performance and productivity.
  • Evaluate requests for deviations from established standards to make appropriate recommendations to the Office Director.
  • Perform the role of COTR as required.

Confidential

Information Technology Specialist (Enterprise Architect)

  • Requirements project manager for the FMCSA modernization effort (Cloud services, Mobile Client and New Entrant projects)
  • Serve as the Enterprise Database and Enterprise Performance team lead
  • Evaluate information technology trends, established critical performance measurements and determine productivity, quality and customer service standards and strategies
  • Perform vulnerability assessment and mitigation, and security incident response for the portal and legacy systems
  • Create and maintain a portfolio of all IT integrated support requirements across the assigned organizational components.
  • Provide leadership and direction to customers concerning enterprise systems and IT services and strategic systems planning.
  • Coordinate full life cycle support requirements, costs, and schedule for IT customers by providing leadership and direction to a team of contractors and government specialists.
  • Provide expertise and consultancy to top management officials and advise on the IT architectural planning process necessary to integrate IT programs with other programs of equivalent scope and complexity.
  • Collaborate with project management teams including vendors, IT professionals, project sponsors, COTRs, and end users to ensure that contract requirements are met, and that all activities are performed in compliance with the terms of the contract.
  • Coordinate and direct groups on agency and interagency project groups involved with issues relating to equipment, and system software policy and technology planning.
  • Identify project stakeholders and user classes. Document user class characteristics. Identify appropriate representatives for each user class and negotiate their responsibilities.
  • Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
  • Decompose high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable for use by those must base their work on the requirements.
  • Define quality attributes, external interfaces, constraints, and other nonfunctional requirements.
  • Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
  • Manage requirements traceability information and track requirements status throughout the project.
  • Manage changes to baseline requirements through effective application of change control processes and tools.
  • Establish and implement effective requirements practices, including use and continuous improvement of a requirements process. Assist with the development of the organization’s requirements engineering policies, procedures, cloud and mobile tools
  • Work with the product managers/ project sponsors to document the product’s vision and the project’s scope and creating SOWs.

Confidential

Database Administrator/ Senior Software Design Engineer

  • Lead Database Security officer for the implementation of SAIC’s only fully DoD accredited network project
  • Applied DISA Standard Implementation Guidelines (STIG) and Security Readiness Reviews (SRR) on application servers. Supplied Information Assurance Officer (IAO) with Information Assurance Vulnerability Assessment (IAVA) acknowledgement and applicability on development and production systems.
  • Remediate, Patch or provide Plan of Action and Milestone’s (POAM) and Risk Acceptance Request details for development and production systems using Retina and Gold Disk vulnerability assessment tools.
  • Analyze, design, develop, test, and maintain Windows-based applications and databases using classic Active Server Pages (ASP), AJAX, and ASP.NET technologies, Create JUnit test cases
  • Lead developer for various DTRA and CDC Risk Assessment and Bio-Warfare Management tools
  • Assist team lead by designing database structures, complex queries and documentation to distribute to IT staff.
  • Analyze, develop, and maintain complex integrated COTS software applications, SQL Server databases, and public gateways using J2EE, Crystal Reports, Lotus Notes(admin), BEA WebLogic, and Rational ClearQuest technologies
  • Perform emergency production database support to correct data anomalies
  • Act as DBA on existing web based and local applications. Provide technical recommendations for additional system functionality, and enhancements via design documents and white papers to assist Operations and Engineering staff
  • Design database structures / Write complex queries with transact SQL
  • Perform tasks relative to the project management lifecycle

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