PROFESSIONAL SUMMARY:

• Accomplished passionate servant - leader with 10+ years of IT experience and 5+ years of Agile Scrum Master experience in areas such as Agile Delivery, QA Test Automation, Release Management, Design, capable of delivering large-scale web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching Scrum teams. Experiences span multiple industry verticals such as Health Care, Insurance and Financial Services.
• Collaborated with the Scrum Team through facilitating and coaching, with a focus on Agile principles, framework, practices.
• Worked closely with the Scrum Team in facilitating scrum ceremonies such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective Meetings and Product Backlog Grooming, with extensive knowledge in maintaining burn Down Chart, Team Velocity.
• Experience, exposure to cloud platforms like Amazon Web Services (AWS) Test Automation, CI/CD, Devops, Java,.Net, Linux.
• Worked in a complete project life cycle; Analysis, Design, Wireframes, Functional and Regression Testing.
• Worked closely with the Product Owners to successfully breakdown Epics into user stories using INVEST technique, prioritize user stories using MoSCoW, groom the product backlog, create and document acceptance criteria, estimation, and prioritize product releases.
• Strong facilitation, communication skills with Scrum Team during each sprint to enable superior cohesive development, Releasable Product.
• Worked with stakeholders, customers in identifying, understanding and documenting epics, developing these epics into acceptable user stories which are prioritized based on business values and risks.
• Extensively interacted with the Scrum Team (designers, developers) to ensure functional and proper implementation of business requirements, the QA team in executing test plans, test case scenarios, test logs, test objectives.
• Experience with scrum Estimation techniques for relative sizing as Fibonacci Series, Planning Poker, Affinity Mapping, T-shirt size.
• Experience with ATDD and TDD test cycles.
• Attended team level SAFe events like PI Planning including with the Innovation Planning Sprints, Inspect and Adapt, Quantitative analysis of Metrics.
• Proven track record in building trust, credibility with the senior leadership by completing planned sprints in given budget, time by giving Demos across the COPs.
• A proven capacity to work in large-scale product, extremely fast paced enterprise environment, meet deadlines and perform at high standards of exceptional collaboration with other departments.

TECHNICAL SKILLS:

Operating System: Windows 98/XP/NT/ 2000/2003/2008 , LINUX.

Versioning Tools: SVN, CVS, Subversion, GIT, Bitbucket.

CI / CD Tools: Hudson, Jenkins.

Build Tools: ANT, MAVEN.

CloudDevOps Tools: AWS, Chef.

Web Technologies: Java, JDBC, JSP, HTML, Java Script, .Net asp, Groovy, XML.

Web servers: Web logic, Apache Tomcat.

Webservice: SOAP UI, REST API, Postman.

RDBMS: Oracle, SQL SERVER.

SDLC Methodology: Agile-Scrum, Waterfall.

Tools: HP Quality Center, Rally, Remedy, JIRA, Confluence.

Specialties: Agile Scrum Master, Lean Manager, SAFe Quality Assurance Automation, Test Process implementation, End to End solution.

System, Business Analysis: AWS (Amazon Web Services), Devops, Big Data Customer, Team, Partner Relations, onshore/offshore Delivery Model

PROFESSIONAL WORK EXPERIENCE:

Confidential, Hartford, CT

Agile Scrum Master

Responsibilities:

• Facilitate daily scrum calls with technical team during sprints.
• Work with Product owner, Business Analyst, development team to have good understanding of user stories for the ongoing Sprint.
• Worked with Teach team, Business Analyst on Design wireframes for the new data search tool for Dev/QA teams which enables teams to request test data.
• Strong facilitation, communication skills to guide team with cross functional meetings, sprint goals, understand in depth end to end solutions.
• Good knowledge on technical aspects as Team city, Jenkins, Devops, CI/CD.
• Worked with team to remove any impediments, risks, concerns when in WIP.
• Attend meetings with senior leadership to build high levels of trust, creditability across aetna COPs by giving demos of each sprint and answer questions to leadership.
• Estimations in Rally, Update story points, with PO,BA and tech team.
• Represent the team at the Scrum of Scrums (SoS) meeting to report progress.
• Work with Product owner, BA on PI planning sessions, Objectives.
• Ensure that team vacations and holidays are reflected in available capacity, velocity.
• Worked with tech team on Production issues, raised tickets in SNOW, SID, ICR groups.
• Facilitate Sprint planning, Retro, Review in the ongoing sprint, in corporate key learning s when appropriate.

Confidential, CA

Agile Scrum Master

Responsibilities:

• Facilitate Story estimation with scrum team, help with detailed tasks creation.
• Worked with product owner and scrum team to groom user stories in advance of each sprint.
• Help the scrum team finalizes Sprint Backlog during planning and communicate committed user stories for the upcoming sprint to the Senior Management, stakeholders.
• Schedule and facilitate daily stand up meetings.
• Worked with development team for technical issues on Devops, Jenkins, CI/CD, Github.
• Facilitate retrospective meetings at the end of each sprint - ensure highest priority retrospective points are followed up on and closed out, key learning s incorporated.
• Work with team to understand empirical process of transparency, Inspect and Adapt, cross team retrospectives (if needed).
• Worked within collaborated environment, and assisted in calculating velocity and capacity of the team for each sprint.
• Worked with team to removed obstacles, impediments, manage risks to enable team efficiency and effectiveness.
• Shield the scrum team from outside influences and interferences to ensure that the team does not get distracted and stays focused on Sprint and Release Objectives.
• Motivated the team to strive for continuous improvement by implementing action items identified during retrospectives, acquiring new skills - both technical and functional and increases velocity by getting increasingly efficient.
• Proactive in identifying dependencies on other teams for each release, drive meetings to discuss dependencies and get these accepted in acceptable timelines, also worked as Release team member for two of the releases.

Confidential, CA

Scrum Master

Responsibilities:

• Facilitated meetings with users and stakeholders to identify problems resolve issues and improve the process to ensure the system meets all the goals of the project, the scrum ceremonies, Daily Stand Up, Backlog Grooming, Sprint Planning, Sprint Review, and Sprint Retrospective Meetings.
• Assisted the Product Owner on process related work for grooming and prioritizing features and user stories in JIRA.
• Worked closely with Product Owner in Product backlog refinement and continuous delivery of features, goals and milestones. Demo feature and sprint retrospective meeting. Worked closely with the developers on Web development for Java API's to integrate it with different applications. Managed scrum artifacts, while providing technical support for sprint cycles and testing using Rally.
• Created Sprint Burndown, Release Burndown Chart to keep track of the team's velocity and sprint progress for forecasting.
• Tracked and managed all change requests taking them through the complete change request lifecycle.
• Coordinated with the Project Owner in identifying, prioritizing and writing user stories fulfilling INVEST criteria for the sprint backlog, created and documented acceptance criteria, estimation, and prioritization for product release plan.
• Worked within collaborated environment, and assisted in calculating velocity and capacity of the team for each sprint.
• Managed and maintained issue tracking systems, Risks and coordinated release activities.
• Assisted the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization, and plan accordingly by conducting project related presentations.
• Periodically assessed the Scrum Team maturity (during retro) and organization, and coached team to higher levels of maturity. Maintained task board and produced daily burn down charts that improved efficiency of up to 25 percent.
• Managed and tracked project using RALLY, JIRA, CONFLUENCE.
• Responsible for overseeing all task activities assigned to the Scrum Team and making sure that they are performed in a timely manner with minimal technical debt, while maintaining the highest quality of performance.
• Provided guide and support towards the project completion by liaising with clients and cross - functional team to complete the user stories as listed in the sprint backlogs.

Confidential, NJ

Scrum Master

Responsibilities:

• Headed projects on SCRUM, Acceptance Test Driven Development (ATDD), Test Driven
• Development (TDD), CI/CD, Automated Testing and Continuous Integration methodologies.
• Expert in facilitating agile ceremonies including product backlog grooming, iteration planning, daily stand - ups, retrospectives, release planning.
• Assist Product Owner to prioritize Product Backlog Items (PBI), & facilitate meeting between Scrum teams, Support product owner by addressing issues, and as well protecting the team from external influence.
• Facilitated dependencies between other Scrum teams (Scrum of Scrums), third parties, and other non-Agile waterfall teams.
• Worked closely with Product Owner in backlog refinement and continuous delivery of features, goals and milestones.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms.
• Excellent problem solving skills and proficient in managing diverse teams.
• Passionate about Agile software development methodology and helping teams and organizations move from Waterfall to Scrum as well as scaled agile software development best practices.
• Successfully implemented Lean Agile mindset on specific programs that were ready for transformation.
• Mentored and built new Scrum team for the effective use of Agile in product development and sustaining activities.
• Experienced in providing guidance, oversight for release planning, including collaboration and communication with the operation's team to keep current on deployment readiness. Removed impediments and protected team members from interruptions and distractions to maximize productivity which resulted in increased velocity ratio of about seven percent.
• Profound knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements gathering, Analysis/Design, Development and Testing.

Confidential, NJ

Scrum Master

Responsibilities:

• Conducted Scrum events (Release Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospectives), and ensure User Stories and other artifacts are captured, prioritized, communicated, and properly sized by the team.
• Drive team's work and accountability by promoting Scrum principles, roles, and processes and facilitating Scrum ceremonies.
• Worked with the engineers to identify cross-team dependencies and manage inter-team tasks.
• Work as a servant-leader, putting the needs of the team first, methodically and proactively removing impediments to delivery.
• Resolve conflicts within the team and with stakeholders outside of the team.
• As Scrum Master facilitating Daily scrum meetings, sprint planning, review, sprint retrospective and working with Product owner On Artifacts (Product backlog, Sprint backlog, Sprint and Release Burn down).
• Coach, Facilitate, mentor and train Scrum teams comprised of on-shore an off-shore.
• Collect, share team metrics with the team, suggest new metrics, and drive improvement using metrics.
• Worked to ensure core Agile principles of collaboration, prioritization, team accountability and visibility; consistent application of scrum methodologies across the enterprise.
• Hands-on experience with Web/Mobile application development of Android and IOS

Confidential, VA

QA Automation Lead

Responsibilities:

• Created detail test plan, functional, business test cases, test specification documents as required by functional requirements document.
• Configuring, Installing and Administering the Jenkins Continuous Integration servers.
• Work on testing SOAPUI test cases, deploy jobs via Jenkins to automate the process.
• Implemented &maintained the branching and build/release strategies utilizing Subversion in Java, Linux environments.
• Responsible for maintaining and developing Automated Test Framework using Selenium WebDriver and TestNG.
• Performed API testing of the application using Test NG.
• Worked on automating Regression Tests using Selenium to run on every release.
• Created Maven build files and generated reports to run Selenium tests using HTML format.
• Developed Regression Test Plan documents based on the business requirements and specifications.
• Documented all Test Metrics, Test Data, Test cases and Test Reports to organize them into a system for faster retrieval of documents.
• Managed the GIT branching strategy for a few applications by creating Release branches, Development branches thus ensuring the integrity of Trunk.
• Performed all necessary day-to-day Subversion support for different projects like Check-in, Checkouts, import, export, branching, tagging, and conflict resolution.
• Worked with JIRA for Issue Tracking and identify bugs.
• Worked with the Architects on SDLC process being the owner of post development environments.

Confidential, MN

QA Lead

Responsibilities:

• Worked in different environments such as DEV, ITEST, QA, and Production.
• Branching and merging of the code base in Clear case, SVN.
• Used Jenkins as Continuous Integration tool.
• Creating new build jobs, integration testing jobs, acceptance jobs, build promotion jobs and deploy jobs in Jenkins to automate the process.
• Deploying Java Enterprise applications to Apache Tomcat application servers
• Analyze and resolve compilation and deployment errors related to code development, branching, merging and building of source code.
• Develop and enhance the automated configuration management system.
• Maintain and enhance current build procedures for all software development projects.
• Work with Product Release Managers and tech leads to deliver environments for release testing in a timely manner.
• Debugging and troubleshooting environmental issues in development and quality assurance environments needs across different development and testing teams.
• Used Dash tool for Incident, Problem and Change Management Tracking.
• Managing and creating Change Requests and Service Requests for the Delivery Teams
• Defining branching and merging strategies.
• Responsible for Creation, implementation, maintenance, and documentation of tools to support the automated build and deployment processes.
• Worked with HP Quality Center for Issue Tracking and monitoring.
• Worked with the Architects on SDLC process being the owner of post development environments.
• Coordinated the resources by working closely with Project Managers for the release and carried deployments and builds on various environments using Jenkins, Build Forge continuous integration tool.

Confidential, VA

QA Engineer

Responsibilities:

• Involved in Business analysis and requirements gathering.
• Worked with different domain as part of End to End Testing and initial four months on Customer Service Domain. Analyzed business Requirement Documents (BRD), Functional, Design specifications & systems requirements.
• Created, setup, executed, validated and reported, manual Quality Assurance (SQA) testing specific to assigned Information Services development projects. Executed End to End testing test cases manually.
• Involved in System, integration, Regression, User Acceptance Testing (UAT) and production testing In Customer Service domain.
• Experience in ALM, JIRA, Agile.
• Worked on Paper Claims and Electronic claims.
• Analyzed data flow requirements and developed a saleable architecture for staging and loading data and Translated business rules and functionality requirements into ETL procedures.
• Involved in developing several ETL functions in SQL using stored procedures, packages for aggregation and summation purpose.
• Extensive use of UNIX commands to move source files (XML and txt) and trigger files to ETL QA server.
• Used Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Assigned those bugs to Programmer by using "Quality Center" a bug tracking tool (Verifying that all the reported bugs fix thru software developers)
• Quality Center updates and test cases loading and writing Test Plan and executing Test Cases and printing status report for the team meetings and Used Quality Center for defect tracking
• Interacted with the developers in fixing all the problems. Performed Test Data set up a pre-requisite to executing use cases during system testing.
• Followed the testing progress during status meetings and prepared contingency plans when required.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team and the Clients.
• Logged and reviewed Defects, documented the whole Bug life cycle using Quality Centre.
• Maintained test metrics and bug database and generated day to day reports using Quality Center.
• Involved in user sessions and assisting in UAT (User Acceptance Testing).
• Developed Test scripts, utilities, simulators, data sets and other programmatic test tools as required executing test plans.
• Worked on the design of SOAP, an XML-based messaging framework which is the foundation of Web services
• Effectively communicate testing activities and findings in oral and written formats.

Confidential, MN

QA Engineer

Responsibilities:

• Analyzed business requirements, functional specifications and wireframes.
• Coordinated and controlled testing projects at every step of the quality cycle from test planning through execution to defect management.
• Created Test Scripts and responsible for Defect reporting and tracking.
• Conduct Functional testing, Web testing, Integration testing, Smoke testing and Regression testing during the various phases and releases of the application
• Performed API testing for back end Java API using TestNG and Java.
• Conducted System testing to ensure the system functions will meet the business needs.