Information Technology Management
Solutions oriented professional with excellent communications skills and a broad range of IT experience. Well suited to multiple management roles in a constantly changing IT enterprise environment. Well oriented individual with the ability to bring disparate individuals or teams together to accomplish mission or goals.

• Track record for analyzing and reducing costs.
• Demonstrated capacity to implement process changes and project implementations enforcing compliance and controls for better performance and quality of work to ensure elimination of outages and impact to application availability. Experienced at SDLC methodology and management. Extensive project management experience using MS Project.
• Hands on approach to management and enforcement of change control processes.
• Proven leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating and leading project teams, including virtual teams.
• Excellent communication and presentation skills.
• Adept at developing effective policies and procedures, project documentation and milestones, and technical/business specifications.

CORE COMPETENCIES

• Business Impact Analysis
• Cost Benefits Analysis
• Vendor Management
• Transition Planning
• Team Management
• Change Control
• Project Management/delivery
• Consensus Building
• Process Development
• Standards Development
• Budget Management
• Infrastructure Savvy
• Applications Technical Liaison
• Infrastructure & Application Management
• SDLC Methodology
• SLA (service level agreement) development and support

TECHNICAL PROFICIENCIES/TRAINING
PMP certified, PMBOK, Project Management Institute Member, MS Project
Six Sigma Green Belt, 2006
IT Project Management, IT Learning Institute, 1999
IBM Mainframe Operating Systems, Mid-range and desktops hardware and software
(TSO/ISPF/MVS, DB2/SQL, JCL, CSP, CICS TCP/IP, Visual Basic, Networking and CICS)
Outlook, Siteminder
Active Directory, LDAP, Single Sign-On
Production and Operations support products: Schedulers, Report Distribution, Operations Automation, Tape and Disk management, security systems, document management systems, Workflow distribution systems, etc.
Multiple data analysis and reporting tools: DYL280, Syncsort, SAS, etc.
Endevor, Librarian and PVCS library and code management tools
CIMS/IBM Tivoli Chargeback Systems
IBM COBOL, IBM Assembler
MS Office Suite, MS Project, Visio, Access, xCelcius (add on presentation software for Access)
HP Business Availability Center (end to end applications monitoring)

ADDITIONAL SKILLS
Excellent Microsoft Office Suite skills
Reporting from data in MS Excel pivot table and xCelcius.
MS PowerPoint presentations and assorted dashboard tools.
Excellent Microsoft Access database training and utilization skills.
Output management systems and automated workflow systems.
Outstanding presentation and communication skills.

PROFESSIONAL EXPERIENCE

Confidential, 2008-2009
IT Project Manager
Senior IT Project Manager for multiple infrastructure projects for the separation and integration of both infrastructure and applications for The Hartford's acquisition of Princeton Retirement Group from Merrill Lynch in Atlanta.
Key Contribution:

• Provided project/program leadership for moving of applications run in the Atlanta datacenter to the Hartford and Boston datacenters. This included software redundancy eliminations and consolidations of licensing as well as application consolidations and conversations to DST system including document imaging system. This was a four phase project that included project plan development, tracking, reporting and issue/problem tracking and correction and financial planning. Contract was fulfilled and delivered on time.

Confidential, 1977 - 2008
IT Director, Sr. Project Manager/Infrastructure Services 2007-2008
Project Manager for multiple projects including new infrastructure environments for applications, data center related changes and standards, problem analysis around remote access as well as several other infrastructure problems requiring quick assessment and correction.
Key Contributions:

• Implemented Proof of Concept for end to end application monitoring for applications that were not meeting their SLA\'s. Did numerous presentation on capabilities and benefits that justified selecting this as a 2007 initiative.
• Provided Project Management for multiple projects concurrently including, Data Center power outage, multiple application hardware and infrastructure software upgrade, server consolidation, migrations and decommissions, all of which resulted in bottom line savings of over $2M.
• Project participant representing Corporate Applications for Single Sign-On enterprise initiative to move to an Active Directory environment. Once funding requirements were finalized and the requirements for re-engineering of legacy applications were articulated, the project was put on hold. The lessons learned for this project were then used to re-scope the efforts and funding necessary for this project to be reintroduced at a later date.

IT Director/Applications Manager-Confidential, 2002 - 2006
Responsible for multiple applications including multiple Tax, Treasury, CIMS (corporate charge back system), debt management, disbursement, corporate asset management, all Legal applications and real estate management systems. I was responsible for conducting product assessments and replacements where applicable. Department applications project manager for mainframe migration to Boulder from multiple sites including Atlanta, Hartford and Minneapolis, including extensive product replacement and infrastructure testing, replacement and consolidation of servers and all mainframe components.
Key Contributions:

• Developed my teams to support applications including release management, vendor interaction and problem resolution. Provided team awareness of technical architecture, project implementation costs, project management costs, billing processes and vendor negotiations. Reduced systems outages by 95% after first 6 months of assuming management for 28+ applications that included legal, tax, treasury, disbursements, real estate and procurement.
• Provided program management for department budget reduction 3 years in a row resulting in savings of $5M+ annually.
• Selection and implementation of infiltration detection and prevention system.
• Enterprise project manager for 3 years supporting the HR employee survey managing IT and infrastructure groups from the US, Canada, Mexico, South America and vendor.

Senior Project Manager /Enterprise Confidential, 1999 - 2002
Enterprise Program Manager for the Year 2000 project for North America, covering Canada, the USA, Mexico and South America. Concurrent with the Year 2000 project, was the Senior Project Manager for a team of Denver, Atlanta, Computer Sciences Corporation (CSC), and contractor resources responsible for reducing our resource consumption in the CSC agreement by 5 million dollars.
Key Contributions:

• Evaluated, selected and implemented enterprise Chargeback system (CIMS) to support the consolidated infrastructure service for 5 locations. First year implementation realized more than $ 5M savings.
• Developed and maintained project plans for all disciplines, hardware, software and applications. Coordinated test plans for Year 2000 for all ING applications areas and the infrastructure provider (CSC) including developing testing LPAR\'s, coordinating testing and reporting. This project was completed with zero errors and zero fallout.
• Developed Y2K yearend contingency plans (Disaster Recovery) and business continuity plans.
• North American command center manager responsible for all year-end reporting between sites, executive management and the ING Netherlands command center.
• Developed and executed technical solutions for resource cleanup, future resource utilization and standards to enhance ongoing reporting. This project exceeded the project goal and realized savings of $5.9 million and was delivered on time and with zero fallout.

Production Support, Change Control, Helpdesk and Implementation Manager 1985-1999

• Responsible for Configuration Management, Helpdesk creation and management maintaining a 76% 1st level resolution rate, Production implementation and support, Desktop Training and Support, Enterprise Security (RACF) and DASD Management. Install and support enterprise software tools including scheduler, tape/disk management, problem management, security, change management, library management and CA Unicenter products.

Computer Operations Manager 1979-1985
Production Scheduler 1977-1979