SUMMARY:

• Position was responsible for providing analytical and specialized administrative support to relieve and assist executive, administrative, line and staff managers of complex details and advanced administrative duties.
• Coordinate activities associated with the management of a project.
• Executes special or continuous research and date analysis tasks. Investigates and/or reviews problems, concludes best approach, compiles and analyzes data and prepare reports.
• Interprets and implements company policies under general supervision.
• May prepare departmental budget analysis, project scheduling/coordination, and other statistical reports as needed.
• Coordinates department initiatives internally and with outside parties.
• Contracts company personnel Confidential all organizational levels to gather information and prepare reports.
• This position is not intended to replace administrative roles.
• Work is generally of a critical or confidential nature.
• Assignments may be found in various functional areas.
• Works on assignments that are extremely complex in nature.

PROFICIENCY WITH:

• MS - WORD
• MS-EXCEL
• MS-PowerPoint
• MS-Visio
• MS-Project
• MS Outlook 365

SKILLS:

• Excellent organizational & prioritization skills
• Superior attention to detail & ability to multi-task
• Self-motivated
• Calendaring
• Conference Room Scheduling
• Oral and written communications skills.
• Professional demeanor
• Ability to process and maintain
• Experience working with time reporting
• Voucher travel and procurement systems confidential information
• Skype
• WebEx

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Associate Project Mgr

Responsibilities:

• Responsible for providing analytical and specialized administrative support to relieve and assist executive, administrative, line and staff managers of complex details and advanced administrative duties.
• Key roles included coordinate activities associated with the management of a project.
• Executes special or continuous research and data analysis tasks.
• Investigate and/or reviews problem, scheduling/coordination, and other statistical reports as needed.

Confidential, Irving, TX

Administrative Assistant

Responsibilities:

• Responsible for Performs confidential administrative duties. Position functions as the "front door" for Confidential & Confidential U-verse for Assistant Vice-President level escalations, ensures a cohesive collaboration between BU Partners and the District and ensures the timely coordination of administrative requirements for District line management functions.
• Leads District administrative requirements such as: primary GTR for time reporting, PCD (Paycheck Distributor), District bills/vouchers, eLink & ePCR administration, RIM Program liaison, Desktop Asset liaison, files / records management, Mandatory coverage & training administration, assists AVP in managing other daily requirements (ie. calendar mgmt., event mgmt., meeting mgmt., travel arrangements, etc.).
• Interacts with executive administrative and line management personnel, external customers and vendors.
• Produces correspondence, presentations, spreadsheets and reports utilizing a variety of computer software.
• Partners with other administrative team members within U-verse to ensure team needs are addressed and met to allow for organizational efficiencies.
• Reviews and prioritizes incoming communication and take appropriate action without advance approval.
• Maintain personnel files. Provides guidance for other managers in the organization regarding administrative practices and corporate policies.
• Proficient with MS Suite (Outlook, Word, Excel, PPT, Project, etc.).
• Excellent oral & written communication skills.
• Confidence, tact & diplomacy when interacting with BU Partners & external Stakeholders.
• Proficiency with legacy administrative platforms (eLink, Expense.net, CAPs, etc.).
• Excellent organizational & prioritization skills.
• Superior attention to detail & ability to multi-task. Self-motivated.
• Strong organizational, oral and written communications skills.
• Professional demeanor and ability to process and maintain Experience working with time reporting, Confidential & Confidential Connect & Live Meeting, voucher, travel and procurement systems confidential information.

Confidential, Dallas, TX

Sr. Records Clerk

Responsibilities:

• Responsible for ICP Electronic funds payment processing for government agencies, large corporate customers and residential 3rd party payer services.
• Requires knowledge of Confidential, EDI and mainframe computer system in the performance of administrative duties connected with the processing of payments via ICP.

System Skills:

• CAPM
• BOSS for West, SWBT & SNET
• ACIS
• Clyde (AIT)
• BOCRIS
• MOSS
• CRIS 2000
• CAB’s, Query
• RECOUP
• Telegence
• RAMP

Confidential, Dallas, TX

Sr. Records Clerk

Responsibilities:

• Responsible for keying Confidential enrollments received via in-coming mail and Federal Reserve; average of approximately 400 enrollments a day.
• Investigated, researched and resolved Confidential /EFT electronic payments claims average of approximately 40-150 claims per day for West region.
• Created an electronic tracking report for implementation used to compile the daily and EOM reports for the unit.
• Maintained scorecard and vacation schedule for team.

Required knowledge:

• CAPM
• Account look-up
• BOSS for West, SWBT & SNET
• ACIS
• Clyde (AIT)
• BOCRIS
• MOSS
• CRIS 2000
• CAB’s, Query
• RECOUP
• Telegence
• RAMP
• DPS for ATT systems

Confidential, Arlington, TX

Sr. Records Clerk

Responsibilities:

• Due to headcount was pulled to support sales unit in November 06 - daily clerical support resumed successfully assisted Associate Director and the day to day functions of the sales unit (reports, scheduling, vacation, meetings, gift cards and prize distribution).
• Responsible for compiling daily adherence, performance, productivity and sales reports for the unit.
• Created tracking report for approximately 300 reps implemented to track sales electronically before sales tally’s in Sales Tracker.

Required knowledge:

• Sales Tracker
• EXCE
• WORD eLINK

Confidential, Arlington, TX

Sr. Records Clerk

Responsibilities:

• Successfully assisted General Manager for a sales team of approximately 500 employees.
• Effective 12/2005, support began for U-verse call center in the Enterprise.
• Duties included compiling daily, weekly, monthly and EOY reports for 3 areas including 6 Associate Directors, 30 Managers, approximately 500 svc reps/clerical support.
• Prepared announcements.
• Scheduled meetings coordinated with HR, CWA, for staff and outside vendors, prepared agendas, scheduled travel arrangements (airfare/lodging/vehicle); proofed/corrected separation proposals-worked closely with HRG, processed ePCR’s, prepared/submitted SAR’s and MCOR’s, compiled data for mgmt annual increases, proofed/edit A&D’s for 6 Associate Directors, maintained mgmt PHF (filing, updates and archiving), created/submitted/proofed monthly expense reports for General Manager and Associate Directors, handled office supplies (order, stock. distribution), supported with presentation preparation as needed, liaison for office equipment (copier, laptop, pc, printers and telephones), inventory for special products for sales incentive giveaways, maintained vacation for mgmt staff and back-up to 3 peers in district office.
• Required knowledge of ePCR, Office Meeting Maker, CONCUR, Payment.net, SAR’s, EXCEL, WORD, Power Point, eLINK and Sales websites.

Confidential, Arlington, TX

Sr. Records Clerk

Responsibilities:

• Successfully assisted Associate Director and the day to day functions of the sales unit (reports, scheduling, vacation, meetings, gift cards and prize distribution).
• Responsible for compiling daily adherence, performance, productivity and sales reports for the unit.
• Created tracking report for approximately 300 reps implemented to track sales electronically before sales tally’s in Sales Tracker.
• Required knowledge of Sales Tracker, EXCEL, WORD and eLINK.