Technical Project Manager Resume
Seattle, WA
SUMMARY:
- Over 8 years in Technical Project Management roles and 11 years QA. Recently managed data content planning and QA for eCommerce product finders.
- Increased online revenue using cross - functional Agile teams to optimize data accuracy (20%) and completeness (40%).
- Influenced design and project architecture in all phases of SDLC from requirements to deployment.
- Managed over 40 technical projects with teams of up to 30 engineers (onshore and offshore).
- Led stakeholder relationships, development team resources, and account management process.
- Developed QA infrastructure to support eCommerce omnichannel product finder
- Increased competitive advantage by reducing risk and contractor costs more than 45%, saving over $25,000 in the first year, with the creation of a lean just-in-time workforce solution.
- Improved data accuracy by 20% and collection rate by 40% with Sprint Planning, Daily Scrum, onboard training, contractor retention, and coaching.
TECHNICAL SKILLS:
Methodologies/Frameworks: Agile, Waterfall, Kanban, Scrum - Certified ScrumMaster, CSM®
Industry Experience: eCommerce, SaaS, Healthcare, Web, Printer Hardware, Media
Training Experience: Application and hardware instruction. Classroom and individual - 5+ years
Project Documentation: Requirement Management Plan, User Stories, Use Cases, Test Cases, Requirement Traceability Matrix (RTM), Risk/Issue Log, Functional Specs, Project Summaries
Tools: Trello, Google Analytics, Webtrends, SoapUI, Selenium, JMeter, BlazeMeter, Katalon, Jira, LoadRunner, Test Manager, Bugzilla, LMS, MS Project, Azure DevOps / TFS, SharePoint, Git
Hardware: PC maintenance/configuration. Printer, peripheral, mobile testing
Testing Techniques: Automation, Unit, REST & SOAP API, Black/White Box, Functional, Integration, Compatibility, System, Performance, Load
Languages: Intermediate -HTML, CSS, JavaScript, Regex. Novice - C#, SQL queries
EXPERIENCE:
Confidential, Seattle, WA
Technical Project Manager
Responsibilities:
- Optimized site to meet corporate accessibility requirements. Coordinated with Accessibility Standards team and UX design to define and implement site changes and standards.
- Created CSS stylesheets and modified HTML to integrate accessibility changes.
- Developed and maintained security course content.
- Served as liaison between business and stakeholders to facilitate site changes and bug fixes.
- Monitored site for performance, UX, and community support issues.
Confidential, Seattle, WA
Technical Project Manager
Responsibilities:
- Recruited, trained and managed scalable, cross-functional teams of over 30 contractors with budgets up to 50K for testing, technical writing, and gathering detailed retail product data sets.
- Planned, organized, and mapped data requirements for back-end processing in an Agile development environment .
- Decreased staffing costs by more than 45% while increasing data quality by 20%.
- Collaborated with back-end development team to maintain the data import processes of a node.js based CMS. Used regex and other business logic to refine raw product copy into normalized attributes usable by the filter/facet search process.
Confidential, Seattle, WA
QA Manager
Responsibilities:
- Performed API load and performance testing to measure response time and ensure reliability in peak workload conditions. Developed automated test suites using JavaScript and tools.
- Mapped business requirements, functional designs and technical specifications to test scenarios, use cases and scripts using Confidential Test Manager (TFS).
- Hired, trained and managed in-house and off-site contractors for testing.
- Participated in requirements and design reviews.