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Technical Project Manager Resume

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Seattle, WA

SUMMARY:

  • Over 8 years in Technical Project Management roles and 11 years QA. Recently managed data content planning and QA for eCommerce product finders.
  • Increased online revenue using cross - functional Agile teams to optimize data accuracy (20%) and completeness (40%).
  • Influenced design and project architecture in all phases of SDLC from requirements to deployment.
  • Managed over 40 technical projects with teams of up to 30 engineers (onshore and offshore).
  • Led stakeholder relationships, development team resources, and account management process.
  • Developed QA infrastructure to support eCommerce omnichannel product finder
  • Increased competitive advantage by reducing risk and contractor costs more than 45%, saving over $25,000 in the first year, with the creation of a lean just-in-time workforce solution.
  • Improved data accuracy by 20% and collection rate by 40% with Sprint Planning, Daily Scrum, onboard training, contractor retention, and coaching.

TECHNICAL SKILLS:

Methodologies/Frameworks: Agile, Waterfall, Kanban, Scrum - Certified ScrumMaster, CSM®

Industry Experience: eCommerce, SaaS, Healthcare, Web, Printer Hardware, Media

Training Experience: Application and hardware instruction. Classroom and individual - 5+ years

Project Documentation: Requirement Management Plan, User Stories, Use Cases, Test Cases, Requirement Traceability Matrix (RTM), Risk/Issue Log, Functional Specs, Project Summaries

Tools: Trello, Google Analytics, Webtrends, SoapUI, Selenium, JMeter, BlazeMeter, Katalon, Jira, LoadRunner, Test Manager, Bugzilla, LMS, MS Project, Azure DevOps / TFS, SharePoint, Git

Hardware: PC maintenance/configuration. Printer, peripheral, mobile testing

Testing Techniques: Automation, Unit, REST & SOAP API, Black/White Box, Functional, Integration, Compatibility, System, Performance, Load

Languages: Intermediate -HTML, CSS, JavaScript, Regex. Novice - C#, SQL queries

EXPERIENCE:

Confidential, Seattle, WA

Technical Project Manager

Responsibilities:

  • Optimized site to meet corporate accessibility requirements. Coordinated with Accessibility Standards team and UX design to define and implement site changes and standards.
  • Created CSS stylesheets and modified HTML to integrate accessibility changes.
  • Developed and maintained security course content.
  • Served as liaison between business and stakeholders to facilitate site changes and bug fixes.
  • Monitored site for performance, UX, and community support issues.

Confidential, Seattle, WA

Technical Project Manager

Responsibilities:

  • Recruited, trained and managed scalable, cross-functional teams of over 30 contractors with budgets up to 50K for testing, technical writing, and gathering detailed retail product data sets.
  • Planned, organized, and mapped data requirements for back-end processing in an Agile development environment .
  • Decreased staffing costs by more than 45% while increasing data quality by 20%.
  • Collaborated with back-end development team to maintain the data import processes of a node.js based CMS. Used regex and other business logic to refine raw product copy into normalized attributes usable by the filter/facet search process.

Confidential, Seattle, WA

QA Manager

Responsibilities:

  • Performed API load and performance testing to measure response time and ensure reliability in peak workload conditions. Developed automated test suites using JavaScript and tools.
  • Mapped business requirements, functional designs and technical specifications to test scenarios, use cases and scripts using Confidential Test Manager (TFS).
  • Hired, trained and managed in-house and off-site contractors for testing.
  • Participated in requirements and design reviews.

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