Program Manager/scrum Master Resume
Portland, OR
SUMMARY:
- Resourceful IT professional with 15+ years of experience leading rapid delivery of enterprise solutions using scaled Agile/Waterfall hybrid methodologies.
- Transitioned multiple teams, including a 200+ person PMO, from Waterfall to Agile practices
- Successful delivery of multi - year $50MM program to replace 47 legacy systems with a single vendor loan origination system during ‘sub-prime’ home mortgage crisis.
SKILLS:
- IT Program/Project Management (15+ yrs)
- Agile/Kanban/Scrum Master (5 yrs)
- Client-facing Implementation Project Manager (7 yrs)
- Strategic planning, budget planning & reporting (10+ yrs)
- Team collaboration, critical thinking, problem solving & consensus building (10+ yrs)
TECHNICAL SKILLS:
Methodologies: Agile Methodology/Scrum/Kanban, Waterfall, PMI PMBOK and SDLC.
Certifications: PMP (Jul 2003) - Active, CSM (Oct 2018) - Active, ACC (Oct 2016) - Active
Training: Certified Scrum Master Training, Rapid Assessment and Recovery of Troubled Projects, Leading Complex Projects, MS Project Orange Belt
Tools: MS Project, JIRA, Confluence, Visio, Smartsheet, Keynote, Slack, Clarity, MS Office
EXPERIENCE:
Confidential, Portland, OR
Program Manager/Scrum Master
Responsibilities:
- Implement a Digital Marketing Content Planning platform on an accelerated timeline using a Kanban/Waterfall hybrid program management approach (Budget: $5MM)
- Use continuous risk mitigation strategies to ensure a successful cross-functional global rollout of 5 geographic regions during 3 concurrent marketing seasons
- Transitioned 15-person team to Agile and Kanban/Scrum best practices and ceremonies to maximize business value while consistently implementing on a time-boxed release schedule
Confidential, Portland, OR
IT Program/Project Manager Consultant/Owner
Responsibilities:
- Experienced Sr. IT Program/Project Manager implementing productivity and digital marketing solutions for small businesses
- Incremental implementation of Digital Marketing strategies, tools and automation software with client teams and consultant specialists
- Transitioning clients to Agile/Scrum & team collaboration concepts for rapid implementation of high-value business initiatives based on a strategic growth plan
Confidential, Portland, OR
Sr. Project Manager / Product Owner / PMO Head
Responsibilities:
- Oversight of 3 cross-functional teams (25 on site, 15 offshore testers) delivering customized client-facing loan origination product.
- Coached high-performing teams on Agile best practices and ceremonies, offshore communication strategies and continuous process improvement resulting in a 15% reduction in time-to-market.
- Executed New Client Initiation and Set Up activities, Charter, Governance, Communication Strategy, SOW Change Management Strategy and Executive Status Reporting between Client and Executive Stakeholders.
- Onsite at client for major multi-day release events, facilitated all onsite Client meetings for optimized knowledge transfers and success of implementation.
Confidential, Chicago, IL
Sr. Program/Project Manager/Scrum Master
Responsibilities:
- Transitioned to Scrum Master with self-managing teams and ceremonies (Sprint Planning, Daily Stand Up, Sprint Review, Retrospective).
- Improved release delivery time from quarterly to monthly releases with an average increase of 40% more content per release.
- Established systematic Stakeholder Request Pipeline for continuous input on prioritization of the Product Backlog for 30+ legacy systems and 6 Business Line stakeholders resulting in 30% reduction of duplicate requests.
- Program Management of $50MM+ multi-year software development initiative to replace the Loan Origination System and supporting systems including creation of a consolidated Data Warehouse and Third Party applications.