SUMMARY:

Certified Professional Scrum Master (PSM)/Project Manager/Agile Coach Offering an experience of 8+ years in the areas of SAFe Scrum Agile Framework, Project and Portfolio Management, Software Development, Banking & Operations, ITIL framework. Expertise in Requirements Analysis, Scope Management, Scheduling & Planning, Scrum Ceremonies, Release Planning, Budget Planning, Resource Management, End - to-End Project Development and Project enhancements in Scrum Agile. Deft in Credit Card Award & Rewards programs, Amortization, Capital Markets, Fixed Rate Mortgage, Adjustable-rate mortgage (ARM), Annual percentage rate (APR), Fraud strategy. Strong leadership, organizational, interpersonal and time management skills.

TECHNICAL SKILLS/TOOLS:

Data Modeling Tools: Oracle/My SQL, Toad data modeler

Methodologies: Agile-Scrum, Scaled Agile Framework (SAFe), Kanban, System Development Lifecycle, Waterfall-Scrum, Information Technology Infrastructure Library (ITIL)

Project Management Tools: MS Project, Microsoft SharePoint Server, MS Visio, Rally, Confluence, JIRA, Web-Ex, ChangePoint

Operating System: Window, Linux (Red Hat)

Multimedia: Flash, Adobe Photoshop

Projects: Agile Scrum to Scaled Agile (SAFe) Framework transition, Waterfall/Kanban to Scrum transition, Apply Pay, Fraud Architecture, Amazon (Alexa), JetBlue, American Airlines, Wyndham hotels, Sallie Mae, RCI hotels, Priceline airlines, Uber, Oracle to MongoDB/Hadoop migration, Appian Case Management, Risk Mitigation, etc.

Others: MicroStrategy Reporting tool, MS Office, BMC Remedy, Virtual Machine (VM Ware), Crucible, WordPress, Hadoop, MongoDB, NoSQL, HP ALM, HP QC, Informatica Power Center

CAREER CONTOUR:

Confidential, Wilmington, Delaware

Scrum Master/Project Manager

Responsibilities:

• Using Agile Scrum and Safe Agile Methodologies for the iterative development of the application and facilitated bi-weekly sprints and daily stand-up meetings. Facilitate all the Scrum Ceremonies, such as, Sprint Planning, Grooming Session, Daily Stand-up, Iteration review, Retrospective, and Backlog Refinement.
• Hands on experience managing project risk, cost, schedule, quality, testing, and communications.
• Spearheading efforts across leading multiple scrum teams and manage end to end project management delivery in terms of timeliness and quality of deliverables.
• Tracking and managing the complete working of Onsite and Offshore (Pune) teams. Undergo Pre-Analysis of project with Subject Matter Experts (SME) and Development team by attending offline meetings.
• Gathering and documenting business requirements from user groups, stakeholders and vendors by using MoSCoW technique, conducting open and closed interviews and discussions sessions including JAD.
• Responsible for resolving requirement related impediments affecting the team’s progress.
• Manage and facilitate cross-functional team ceremonies to support development and product releases.
• Planning and estimating for the project, keeping the project plan up to date and implementing project development plans within preset budgets and deadlines. - Preparing and reviewing estimations and bottom line for delivery. Monitoring escalations, critical incidents, ad-hoc issues and preparing root cause analysis for the same.
• Responsible for maintaining the team’s backlog on collaborative tool such as Rally and keeping a track of teamwork in progress and maintaining the integrity of the agile tools such as Rally/JIRA tool.
• Responsible for transforming business requirements into technical/system requirements to be documented as supporting artifacts in user stories to be built and delivered by the team.
• Facilitating & participating in requirements gathering, issue clarification, change and release management, and sign off by all stakeholders.
• Work closely with product owner in defining and grooming of user stories. Responsible for supporting the product owner in removing blocked stories.
• Assist in coaching leaders and scrum masters in lean agile practices.
• Efficiently handling multiple teams/projects and responsible for delegating work to the team members, monitoring team performance through timely feedbacks, thereby, ensuring overall team productivity and quality.
• Defining the team structure and taking care of resource needs while maintaining a right balance of profitability to the organization. Selecting right candidates with requisite knowledge, skills and experience required to execute a defined role.
• Keeping abreast of technological changes, identify learning gaps within the team, and plan for training & development of team members in line with the client vision.
• Undergo Gap Analysis, Cost Benefit Analysis and understanding the business perspectives on many financial and operational issues. Implement SWOT analysis to short list all the shortcomings as well as the strengths, and to understand various opportunities.
• Handled teams working on technologies of Data Science, Artificial Intelligence (AI), Data Warehouse development including data modeling, data analysis/design, Database Engineering (DBE), Hadoop, MongoDB and ETL functionality under an SOA platform.
• Interacting with the clients to facilitate smooth communication to understand and analyze the business requirements and to identify appropriate solutions for the clients.

Confidential, Lowell

Analyst

Responsibilities:

• Managing and recording any information in students filing system.
• Handling incoming calls and other communications related to Confidential programs or events.
• Guiding new resident students with dorms rules and responsibilities.
• Managing orientation, maintaining supply inventories for students, and updating student records when needed.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Organizing travel by booking accommodations and reservations needs as required.
• Maintaining office equipment and supply as needed.
• Creating, maintaining, and entering information into student databases.

Confidential

Manager - Business Development

Responsibilities:

• Generating new business generation from north & west India for domestic operations.
• Understanding the requirements from clients based in Abu Dhabi & Oman for International projects
• Identified & promoted business, penetrating new markets to enhance business development through formal presentation, while working closely with the sales channel to ensure target achievement. Handled technical and commercial negotiations & quotations
• Involved in reviewing & interpreting the competition & market information to fine-tune strategies whilst identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability and enhance revenue.
• Submitted annual business plan with sales strategy for different regions followed by daily review. Ensured client satisfaction by handling queries/concern/timeline for deliveries.
• Establishing healthy business relations with clients & external associates, securing repeat business & long-term loyalty, worked towards solving their queries and complaints efficiently.

Confidential

Graduate Engineer

Responsibilities:

• Provide operating system maintenance, management, customization and troubleshooting of Windows servers within SLA.
• Manage and rectify customer escalations according to incident severity.
• Worked on Windows server maintenance for the clients Energy Future Holdings and Oncor Electric Delivery situated in Dallas, TX.
• Participate in talent management meetings - sharing and acquiring knowledge, updating the knowledge base.
• Technically upgrade across versions of operating system environments when required.
• Participate in monthly steering committee meetings to manage the general course of operations.
• Fix the issues that occurs in internal monthly Quality Assurance (QA) audits.
• Work on network device, Unix server, and storage devices to keep servers up and running.
• Trained and worked on various server tracks (Unix, Windows, Citrix, Linux), storage support, backup, monitoring, networking, and database support.

Confidential

Analyst

Responsibilities:

• Worked on multiple projects such as Excel transformation, gathering data for database projects, analyzing clients for analytics, etc.
• Gather requirements for the external client’s projects sand work with project manager on BRD (Business Requirement Document).
• Work with team lead on specifying the technical requirements and convert it to small working units.
• Work on end to end on Excel transformation project where data was migrated to Excel to updated MS Access database.
• Provide monthly updates on the project timelines, completeness, and resources working on the project.
• Writing meeting minutes in all technical/business team sessions with providing ways to improve the time management for the next team meeting.