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It Project Manager Consultant & Contractor Resume

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Ct Ny And, PA

SUMMARY:

Customer - value driven IT Project Manager who delivers Infrastructure Migrations and Analytics into virtualized environments and ITIL-based organizational process improvements. Versatile, analytical, and collaborative approach to reduce risk, resolve impediments, and increase team productivity. Proven ability to get up to speed quickly to deliver in any industry.

SKILLS & EXPERTISE:

  • Infrastructure Migrations, Integrations, Virtualization
  • Analytic Implementations
  • Networks, Wireless, VOIP
  • IT Security Systems
  • Disaster Recovery
  • Off-Shore Team Management
  • Work in teams or independently
  • Regulatory Compliance Assessments
  • Project Op Turnover Process Closure
  • Vendor & Resources Management
  • Large $Million Projects
  • PMI Project Methodologies
  • Risk Identification & Management
  • Requirements, Planning, Scheduling
  • Project Financials Dashboards
  • ITIL based Service Metrics Process Mapping & Improvement Design

WORK EXPERIENCE:

Confidential, CT, NY and PA

IT Project Manager Consultant & Contractor

Responsibilities:

  • Managed global/US Projects 5-10 concurrent, $300k to $1.5M budgets, multi-year projects with over 20 team members.
  • Charters, BA Requirements, WBS, Schedules, Budgets, Resource Negotiations, weekly Progress issue stand up meetings & minutes, risk management, problem solving, accountability tracking & project dashboard reporting to stakeholders
  • PM systems included: MS Project, Clarity, Enterprise & Vendor Project Web Portal document tracking, Payment & Time systems, BMC & Service Now CDMA inventory systems
  • Rapid assumption of assigned project control
  • Managed virtual teams of internal & vendor local/off-shore technical staff
  • Anticipates Risks by using extensive knowledge of corporate processes, business needs, regulations, Ops and IT legacy hardware, software, design & virtual servers/storage, network, & data centers
  • Ensure / guide App Dev teams to plan, track & document functionality, performance & acceptance testing compliance
  • Created IT Operations and End User systems & PMO Closure Documentation

Confidential, NY, NY

Quality Management, Process Improvement, Project Manager

Responsibilities:

  • Reduced service issues and escalations by partnering with clinicians and represented IT on committees.
  • Led cross organizational and IT team meetings, to trouble-shoot and recommend solutions to reduce response time of the core critical patient care clinical EMR system.
  • Performed Visio process mapping, ITIL best practice gap analysis to improve or build new organizational processes.
  • Manage concurrent projects with ever changing business driven daily “Top Priority” tasks
  • Resolved systemic infrastructure project services, IT Operations services quality, Customer satisfaction & efficiencies by creating project implementation best practice processes, policies, metrics, and testing
  • Conducted client interviews, problem analysis, mapping systems & processes, gaps and reporting
  • Team lead on integrating 2500 desktops of acquired “Our Lady of Mercy” hospital into Montefiore’s IT environment
  • Led and consulted on HIPAA Regulatory and IT security audits, gap analysis, and remediation

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