PROFESSIONAL EXPERIENCE:

Sr. IT Project Manager

Confidential, Chicago/Lincolnshire, IL

Responsibilities:

• Senior Project Manager for Health & Benefits LOB in global data center restructuring project.
• Project encompassed migrating servers to new data centers and application domain change for Active Directory.
• Directly managed offshore resources and external delivery partners and served as liaison between technical and non - technical teams to adhere to project timelines, status reporting, budget and deliverables.
• Sr Proj Manager for additional project for Azure HA/DR and .NET application API/UI improvements

Confidential, Chicago, IL

Senior Business Analyst

Responsibilities:

• Short-term assignment for urgent deadline for a Coupa (cloud) Procure-to-Pay implementation.
• Acted as liaison to 3rd party implementer to provide data load and configuration data elements for supplier enablement.

Confidential, Chicago, IL

Senior project manager

Responsibilities:

• LAN/WAN, firewalls, network automation & orchestration, cyber security, and DevOps. Projects include enhancements to application API interfaces (Jenkins JSON et al) and upgrades to security software, Cisco contact management center upgrade, and automated (CI/CD) release management tool implementation.

Confidential, Chicago, IL

Senior project manager

Responsibilities:

• a custom-coded GL asset management consolidation project, implementation of Peoplesoft customizations to procure-to-pay workflow for mobile/tablets, and business analytics surrounding same ( Confidential Cognos TM1 cubes).
• Migration senior project manager for $20MM program establishing the Arizona Operating Center to establish.
• Function as the key liaison between Business Units and the Program Office, assisting each BU with its unique needs for new hires, process transition, partner relocation, and technology.
• Meet documentation standards for receiving State of Arizona incentive reimbursement on per person training and hiring standards; submit timely documentation to committee for reimbursement submission (quarterly or monthly).
• Ensure compliance with all audit requirements, data security, and corporate risk management standards.

Confidential, Lincolnshire, IL

Infrastructure project manager

Responsibilities:

• Supporting mobile phone and web projects for e-commerce environments as well as other ITIL infrastructure projects for data center, voice, network server upgrades and software change management including business continuity hardware & software.
• The e-commerce platform followed Agile waterfall methodology, where I led daily scrum meetings, guided user stories, and executed sprints.
• The infrastructure platform followed traditional SDLC project methodology based on PMBOK principles.

IT Project Manager

Confidential, IL

Responsibilities:

• Managed infrastructure (P2V, Cisco UCS blade servers) and application (ServiceNow, Salesforce, Microsoft Azure) projects in a SAP ECC6 environment.
• Assisted PMO in establishing project tracking using ServiceNow and adherence to SOX/SOC compliance and internal controls.
• Assessed portfolio reviews for projects per LOB, created metrics, and managed project financial budgets.
• Ensured project success within budget/ resource/time constraints providing progress reports to stakeholders and IT upper management to ensure accurate forecast to completion and financial AOP. Managed project Sharepoint sites, Microsoft Project, MS Office, ServiceNow project tracking. Company closure of Joliet facility 6/2014

Service Delivery Project Manager

Confidential

Responsibilities:

• Accountable for project performance and impact on overall project portfolio budget for projects ranging $50,000-$1 million per project in a $1B outsourced services contract.
• Manage project forecasting, governance, and resource scheduling/utilization for service delivery using Clarity, MS-Project, SAP, MS-Office.
• Accountable for billing exchange accuracy with third parties deployed as contractors or partner services.
• Managed resources offshore and on premise for a wide variety of managed solutions encompassing cloud implementation, mobile applications, Saas, Paas, IaaS, linux, storage, virtualization, websphere, J2EE/Java/Struts, MQ messaging, datapower SOA appliances, Tivoli monitoring, VMWare/disaster recovery, server builds deploying customer’s mobile technology product, server builds deploying customer’s application on customized ( Confidential ) infrastructure, data migration projects (ETL, Cognos reporting), global rollouts of upgrades, enterprise release management of applications, and applications supporting Loyalty/Rewards Points.
• Apply agile project management techniques (scrum, waterfall) including rapid mobile app development (storyboards, wireframing).
• Key challenge was to manage a fixed bucket of assigned hours & resource allocation for global projects with cross-functional teams including 3rd party contractors, resolve internal scheduling and resource conflicts to deliver IT service on-time and on-budget, with significant client-imposed penalties for missing Service Level Agreement completion dates.
• Proficient in working under pressure to meet deadlines, ensure customer satisfaction, recognize when escalation necessary and succinctly communicate issues/required action to upper management to get the project delivered.

Project Manager/Business Analyst

Confidential

Responsibilities:

• Applied broad business experience across a wide variety of projects and companies.
• Worked in ambiguous situations to analyze business work flow and recommend alternative approaches for process improvement. Defined and executed project scope, timing, budget, project risks, and ensured on-time project completion for web 2.0 (JavaScript, XML) to cloud conversion, Oracle R12 EBS, Peoplesoft HR & financials, SAP ECC6, Lawson financials, and infrastructure upgrades (VMWare, blade servers, P2V, mainframe to distributed servers)

Confidential, Chicago, IL

Business Consulting Manager

Responsibilities:

• Participated in pre-sales, developing customer appetite for consulting services as a trusted business advisor.
• Served as a SAP techno-functional SME for MM:FI and SD:FI, translating business requirements to functional requirements, facilitating meetings, solution demos, training sessions with clients; wrote test scripts using variety of client tools (Clear Quest, Clear Case, Rational suite, Jira).
• Assessed business process and accounting failures of financial reporting, how gaps manifested themselves through transactional data and reporting mechanisms (Cognos, Brio, Hyperion, Oracle, SAP). Presented risk management findings to Controller, CFO, Audit Committee, Project Risk Committee, and Executive Management as needed.