SUMMARY:

• Global Project Manager with 14+ years of experience driving high visibility projects; implementing and managing Global PMOs .
• Held positions in Finance, Insurance, Banking & Retail sectors reporting directly to executive C - Level management. (CISO's, CIO’s & CEO’S).
• Extensive experience in Cyber Security, (IT Risk & Security) Governance, Compliance, Infrastructure, SDLC and Strategy definition.
• Certified PM. (Well versed with the PMBOK guidelines) Certified Scrum Master CSM ® and SAFe ® Advanced Scrum Master SASM ® .
• Advanced knowledge of project management tools (Clarity, PPM, MS Project) and methodologies. (Waterfall, Agile, Scrum, Kanban)
• Experience of working with NY DFS Cyber Security Regulations, NIST, SEC, FINRA, Dodd Frank regulations, SOX Compliance and FFIEC Guidelines.
• Knowledge of process improvement as per CMMi guidelines.
• Experience working with frameworks.
• Specialized in developing methodologies, templates and lean processes which support business process improvement and Automation.
• Selected for a rare opportunity to work in the United Nations Headquarters and personally appreciated by Secretary General Kofi Annan.
• Quick learner, team player with proven leadership capabilities, excellent communication, presentation & interpersonal skills.
• Advanced knowledge of MS Office suite including MS Word, MS Excel (Pivots, VB, vLookups) MS PowerPoint, MS Access, MS Visio; Confidential Suite.
• Trained in and possess expertise of Project Management software like MS Project, MS Project Server, PPM and CA Clarity .
• Knowledge of UML, data analytics/data purging; Dataflux / Database management software. Trained in MS SharePoint; Confluence; Jira, Trello;
• Certified in SAP HR. Trained in KRONOS 5.2 and 6.1 Time and Attendance, Human Resources and payroll systems as a super-user.
• HRIS and Vendor management systems (VMS) like ProcurStaff, Kenexia Brassring, Taleo and Simply Personnel.
• Knowledge of IBM M&A Accelerator, Confidential Archer, Salesforce.com CRM, MS Publisher, Mercury Quality Centre, MS Solutions Framework. Dreamweaver, Firelight, C and C++, SPSS, SAS, HRIS, ATLAS, Ideas, CATIA, MySQL, Cognos FSR, MS SQL Server & IBM OpenPages.

WORK EXPERIENCE:

Program Manager

Confidential, New York, NY

Responsibilities:

• Program and Product management, budgeting and finance management.
• As a Business Development Manager, pitching the projects to the 150+ agencies and walking them through the different phases of implementation from signup to completion.
• Working as a liaison between the 150+ Confidential, vendors, Confidential technical teams and the Confidential executive management.
• Defined and documented operating processes, templates, policies & procedures for the implementation/management of various projects.
• Implemented a clear communication channel between the various agencies and Confidential .
• Vendor management from identifying the tools, completing SOW’s, onboarding and supervising vendors.
• Managing the NYC Cyber Command Vulnerability Management program
• Implemented Tenable Nessus I/O, Tenable Security Centre, Rapid7, Qualys and OpenVas VM tools at 150 New York City agencies to conduct internal & external scanning.
• Created and documented the process for the identification, communication and management of security gaps at the agencies.
• Also managing the US Department of Homeland Security (DHS) Vulnerability scanning Cyber Hygiene program across all the Confidential .
• Successfully implemented the NYC Cyber Range in collaboration with Confidential
• Managing the policy and responsible disclosures.
• Built and maintaining relationships with ethical hackers, red team members and overseeing the Bug Bounty program.

Confidential

Responsibilities:

• Working on hosting the Confidential in collaboration with multiple NYC universities, vendors and agencies in October 2019..
• Liaising with the various stakeholders to ensure mutual gain.
• Implemented the Kenna reporting tool for citywide reporting.
• Integrated reports from Tenable, Rapid7, Crowdstrike, DHS External scanning, Qualys and the penetration tests either by using existing connectors or managing the configuring of new connectors.
• Implementing the Centrify PAM tool in all Confidential . Managed a team of SME's and running the project with each agency from start to finish.
• Developed project plans, project documentation, reports and dashboards to track, manage and report.

Confidential

Responsibilities:

• Implementing Enterprise licenses for Confidential Chrome and Mozilla Confidential browsers at all the Confidential .
• Negotiated contracts with Confidential and Confidential Corporation for the implementation of Chrome and Mozilla browsers at all the agencies.
• Managing the implementation with Google's preferred vendor and Mozilla Foundation.
• Overseeing the customization of the browsers for agencies with IE based legacy applications.
• Conducting penetration tests with Confidential Corporation, Mandiant Fire Eye, Deloitte and IBM, on all critical Confidential applications
• Successfully implemented the NYC Cyber Command's mobile threat and vulnerability management app, Confidential in collaboration with Zimperium for iOS and Android devices.
• Oversaw the marketing campaign for the app in subways and City of New York events; and using City of New York tools.
• Working with all the citywide agencies to ensure that their internal and external routers are Quad9 enabled.
• Managing the project to upgrade all Confidential to TLS 1.3.
• Supporting the project to implement the Microsoft Azure solution at all the agencies.

Cyber Security Compliance/Integrations Program Manager

Confidential, New York, NY

Responsibilities:

• Responsible for the complete project life cycle from requirement gathering, RFP creation and vendor selection, implementation to closure.
• Oversee the efforts of multiple project managers and train them and the project management as appropriate.
• On-boarded (RFI, RFP Process) and managed two vendors. (Deloitte & Skout) Ensured vendor's compliance to SLA's and oversaw their efforts.
• Built Integrated project plan across the workstreams and managed resources, status update, finances and reports extensively on CA Clarity.
• Developed the financial templates to manage the vendor and project financials; Managed risks, issues, dependencies, action items;
• Prepared and maintained the project documentation, deliverables, artefacts, resource allocations, and status on Clarity;
• Identified gaps across workstreams, created traceability metrics to map the gaps to the NY DFS regulations & the deliverables on the project plan.
• Defined a clear reporting structure and supported the IT PMO in creation of management reports.
• Developed and managed a variety of metrics and created reports for executive management review on a weekly basis.
• Managed the US$ 3M-each high visibility Reed Group and Avesis Integration projects with Guardian from start to finish.
• Integration involved the merger of the contact centres, Data Centre moves, VDI, migration of applications to AWS, BC/DR and compliance.
• Vendor management, financial planning and oversight, Communication, Process management and Release planning and management.
• Worked as the liaison between the executive management, PMO and the various stakeholders.

Program Manager

Confidential, New York City, NY

Responsibilities:

• Managed multiple IT Risk and Security projects (Cyber Security) worth $10.2M supporting the Risk and Security PMO.
• Supported the PMO as the Finance PM with end to end budgeting, financial forecasting, planning and analysis.
• Built & produced executive management reports. Designed & developed the MS SharePoint portal to maintain project documentation.
• Conducted daily, weekly and monthly checkpoints and presented status reports to Steering committee along with risk and issue escalation.
• Worked as a liaison between the executive management, the Business team and the IT team.
• Extensively used the Clarity tool to manage the projects; resource management; tasks and milestones; cost plans (finances); risk and issue maintenance and resolution; project status reporting; and toll gate management.
• Selected third party vendors through an extensive review process and managed them through the project timeline, while they support with the configuration and implementation of the tools/applications.
• Managed the Finances of projects - End to end budgeting, Cost estimation, periodic reporting, cost plans, planning and analysis.
• Oversaw the efforts of multiple project managers and trained them as appropriate.
• Managed the migration to the Symantec DLP tool from the Confidential DLP tool through three project life cycles for Data in Use (DIU), Data in Motion (DIM) and Data at Rest (DAR).
• Reviewed various products in the DLP space with Subject matter experts and chose the Symantec tool after extensive analysis.
• Accounted for the delivery of the project managing the work efforts of employees and the vendor firm working in local and offshore locations.
• Agreed SLA’s; prepared SOW’s and other documentation; ensured the vendor’s compliance to the agreed SLA’s at all times.
• Supported in requirement gathering, working with a hybrid project management model that included both agile and waterfall methodologies.
• Created and managed the master project plan. Defined a clear reporting structure and supported the IT PMO in creation of management reports.
• Successfully migrated the tool Symantec tool on to and decommissioned the tool from 14,000 end points, servers and email system in a phased manner as part of DIU, DAR and DIM respectively.
• Successfully managed the $3.5M PeopleSoft SRM implementation project and the decommissioning of the existing Ariba tool.
• Responsibilities included creating and managing the overall project plan through the complete life cycle; liaising with the business and IT teams; creating timely status reports and presenting the same to the executive management; managing multiple vendors supporting with the project implementation; conducting regular status meetings with suppliers to ensure a smooth transition; overseeing the for end users; change management; deployment and cut-over planning and execution;
• Ensured smooth progress of the project through the various toll gates at appropriate times by creating the required documentation/artefacts, acquiring sign-offs from the sponsors and presenting at the PMO meetings.
• Managed the SSL (Secure Sockets Layer) Traffic Inspection project through two complete life cycles . (Monitoring and Active Blocking)
• Reviewed various products in the SSL space with Subject matter experts and chose the Bluecoat tool after extensive analysis.
• Supported the US$ 2M implementation of the Data Governance platform (Collibra tool) and Data Quality platform (Informatica tool) for Voya liaising with CTO and CIO's offices.
• Responsibilities include requirement gathering, tool discovery, conducting POC's, vendor management and overall project management.
• Worked with the Data Warehousing SME's in identifying the right application and implemented the same in PROD.

Enterprise PMO Project Manager

Confidential, Jersey City, NJ

Responsibilities:

• Managed the Enterprise Risk PMO efforts overseeing 80 finance technology projects (Post Trace) worth $130 MM.
• Implemented best practices and created Project and Financial Metrics, Dashboards, Scorecard and templates thereby producing extensive periodic reports for the executive management.
• Defined a clear reporting structure and ensured the smooth flow of information between the various stakeholders of the PMO.
• Responsible for streamlining process, process mapping the PMO operations and overseeing the project progression.
• Created the Master project plan in MS Project stitching together 80 project plans; Managed risk, issues, action items and dependencies.
• Managed the Finances of 80 projects of the program, producing periodic financial reports for the project managers and executive management.
• Extensively used Agile Project management methodologies to manage multiple RTI (Risk Transformation) projects in a fast-paced environment.
• Supported the design of and periodically managed the Active Directory and User Experience templates, resources and entitlements.

Cyber Security Project Manager

Confidential, Boston

Responsibilities:

• Successfully managed the remediation efforts to close the gaps identified between the current state and the 120 PCI DSS standards before the proposed audit.
• Ensured that the firm passed the audit this year which it had failed the previous year.
• Responsible for creating and managing the project plan, standardizing the communication.
• Liaison between the business and the technical teams; Supervised the audit readiness efforts; Created documentation highlighting the current and expected state for the 188 controls; Standardized the documentation requirements and processes.
• Acquired status checks on the high-visibility project and reported directly to the CIO’s office daily. Trained the project managers as appropriate.

Project Manager

Confidential, New York

Responsibilities:

• Managed the $2.6 million Salesforce.com Service cloud Implementation project
• Created and managed the master project plan. Participated in application design sessions, architectural reviews, security reviews, change control meetings for review and approval of the changes and deliverables.
• As scrum master, managed user stories; scrum, product and release backlogs; and burn-down charts. Conducted Scrum as necessary.
• Managed and drove the end to end delivery of the FireLight for Web application in collaboration with an offshore vendor.

Project Manager

Confidential, New York

Responsibilities:

• Set up and managed the IT Security Infrastructure PMO (Program Management Office) supervising the 33 projects, the efforts of the project manager’s from the domains and liaising with the executive management regularly.
• Responsibilities included managing the PMO, standardizing processes, strategy & governance definition, supporting the project managers in delivering multiple global projects from inception to closure, managing individual projects, dependency management, risk & issue management and remediation; evidence acquisition and validation; and liaising with the stakeholders ensuring clear communication.
• Defined a clear reporting structure; created periodic reports and presentations for the executive management including the CEO, CIO, the Enterprise PMO (EPMO) and the Business PMO. (BPMO)
• Created Project & Financial Metrics, Dashboards, Scorecard and templates thereby producing extensive periodic reports.
• Generated project documentation and project plans for the 33 projects; created the master project plan; used HP PPM tool for reporting.
• Conducted the financial planning and analysis by developing in-depth financial and budget templates; and reporting metrics.
• Represented all the projects at phase gate reviews, architecture & steering committee meeting; acquired approvals as necessary.
• Established standards, policies, processes, operating procedures, process controls and KPI dashboards focussing on delivering productivity, quality and process improvements.
• Designed and developed the MS SharePoint portal to maintain the project documentation.
• Developed KPI’s and metrics to quantify performance, financial impact, work and resource allocation.
• Used Waterfall and Agile management methodologies including Scrum and Kanban. Created and managed user stories, scrum backlogs, product backlogs, release backlogs, burn down charts. Held daily and weekly scrums as Scrum master.
• Developed Change Management Strategies , conducted stakeholder analysis, impact assessments and devised appropriate plans.
• Assisted with resource allocation and procurement needs of the projects. Also worked extensively with the vendor management team.

Technology Used: MS Project, PPM, IBM OpenPages, MS SharePoint and MS Office suite.