SUMMARY:

SENIOR TECHNICAL PROJECT MANAGER and SCRUM MASTER with extensive experience in project management, testing, quality assurance development installation and supervision. A proven ability to plan and build both processes and infrastructure, direct multiple complex projects simultaneously and manage large budgets. Utilize strong communication and interpersonal skills to effectively interface with cross - functional teams and departments.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager IT Business Infrastructure Office

Responsibilities:

• ALM Program Manager
• Application Currency and Security
• Life-cycle Management for the Enterprise
• $75M program
• Executive reporting
• Policy and Standards development and managment

Confidential

Lead Project Manager

Responsibilities:

• Elevated Access Program effort - a program whose goal was to secure the elevated credentials across the enterprise by implementing 4 different technologies across seven different platforms
• Budget of over $12M
• Took on an Emergency effort mid-year to secure the elevated Credentials in the PCI environment in a two-month period - successful
• Took on an additional effort to secure the elevated Credentials in the Oracle Environment by the end of the year - also successful
• Common Services Adoption effort - an effort to bring all KP applications into a common form of Managed Access with a view towards decreasing costs, increasing security while providing a more consistent user experience.
• Developed a Services Portal with functionality created for Active Directory, a Service Catalog content and other applications

Confidential

Sr. Program Manager

Responsibilities:

• Full Life-cycle project Management including vendor and product selection with a well-defined RFI, POC and RFP procurement process
• Privileged Account Security analysis, and implementation while working with Technical Security leads, Architects, developers
• Threat Management Gateway analysis and installation
• End Point security, Smart Card integration, Domain Forests with tool analysis and selection
• Management reporting
• Big Data with Analytics
• Budgetary responsibility for projects greater than $3M

Confidential

Sr. Program Manager / Scrum Master

Responsibilities:

• Promoted continuous improvement by helping teams increase productivity and foster innovation in the Scrum /ADM mold by working with the team to fit better and better into the system
• Work with the teams to create a prioritized portfolio of projects, plan resources, and create roadmaps and detailed plans
• Serve as the single point of contact for intake of all new project requests, facilitate their scoping and prioritization, and in corporate them into the Infrastructure project delivery plan
• Identify and manage project dependencies with both internal groups and vendors
• Track project progress against plan and provide regular communication and reporting on progress, status, risks, and issues
• Prepare and present executive level presentations and host the Infrastructure Steering Committee
• Facilitate and participate in ongoing portfolio planning activities and coordinate estimate development for each project across all dependent teams
• Investigate and evaluate opportunities to improve work flows and delivery models to increase efficiency and delivery velocity
• Promote the evolution of roles and responsibilities for the project management teams

Confidential

Sr. Program Director

Responsibilities:

• Managed a team of 9 professionals to upgrade and transform a legacy application
• Built test and Prod environments at two locations
• Created a comprehensive plan to build, test merge and cutover to Prod a critical application for hundreds of users across the country
• Led the development to integrate the product with the new environments using Agile/Scrum
• Managed Requirements process along with Architects, Engineers, Network, Facilities and Security teams to define the projects scope and deliverables in a low process environment
• Worked with upper management on reporting and staff management

Confidential

Director/Program Manager

Responsibilities:

• Managed Requirements process along with Architects, Engineers, Network, Facilities and Security teams to define the projects scope and deliverables in a low process environment
• Led a campaign to virtualize the entire worldwide environment which is now ~70% virtualized
• Managed Infrastructure Installations projects from requirements to implementation
• Responsible for Data Center Move and location selection
• Responsible for planning and coordinating the upcoming Data Center Move - Project Lead
• Led a major upgrade of the OS on all company servers worldwide
• Worked extensively with executive staff to develop IT strategy and executive reporting.
• Continued to develop a strong process orientation and a solid understanding of project management techniques, methodologies and best practices.

Confidential

Project Manager

Responsibilities:

• Managed Requirements process along with Architects, Engineers, Network, Facilities and Security teams to define the projects scope and deliverables in a highly process driven and audited environment
• Managed Middleware Development projects from requirements to implementation
• Security projects involving PEN Testing, authentication and more
• Managed OA initiative with infrastructure set up
• Led successful Development projects using, Agile, RUP, Waterfall and other methodologies while working with engineering and QA for Java, C, C++, .NET development
• ·Lead budget and resource planning for all projects including QA, DEV, PM, Finance and all other resources
• Worked extensively with executive staff to develop IT strategy and executive reporting.
• Continued to develop a strong process orientation and a solid understanding of project management techniques, methodologies and best practices.

Confidential

Project Director

Responsibilities:

• Managed Requirements process along with Architects, Engineers, Network, Facilities and Security teams to define the projects scope and deliverables in a highly process driven and audited environment
• Managed Unix, Windows, Tandem, Main Frame, Network and Security projects for World Wide installations
• Storage and Database using Tape, SAN and other storage technologies for DB2, SQL, and others
• Security projects involving SSH, SSL, TLS, authentication and more
• Managed OA initiative with infrastructure set up including Data power
• Led successful Development projects using RUP, Waterfall and other methodologies while working with engineering and QA for Java, C, C++, .NET development
• Lead budget and resource planning for all data center power down projects
• Lead PM for many Compliance and Audit projects and initiatives involving site failover and reliability
• Worked extensively with executive staff to develop IT strategy and executive reporting.
• Managed a large global implementation with several key localization initiatives for Access and Identity Management
• Managed a team of 5 PM’s 2 PC’s and 3 Business Analysts in a strong Matrix Organization where we contributed to the employees review and year end bonus
• Continued to develop a strong process orientation and a solid understanding of project management techniques, methodologies and best practices.
• Managed projects with budgets of $20M+
• New Product development of Smart Card technology and integration effort involving CMS, Active Identity, for a worldwide implementation

Confidential

Project Manager/Engagement Manager

Responsibilities:

• Managed Requirements process along with Architects, developers, Business Analysts and QA teams to define the projects scope and deliverables
• EAI, Web Services, SOA and MQSI interfaces developed from concept to deployment
• Managed the team to bring a new process to EM that allowed for more efficient delivery of work.
• Worked with HL7, XML, HTML, C++, MQSI, Java and PERL etc to gather requirements and develop code.
• MQSI, Batch, Real-time and Web Services
• Directed development and Testing team’s efforts for development of building interfaces in batch and real-time.
• Ensured project activities and deliverables conformed to project plans, managing issues or jeopardizes that arose against those plans.
• Managed many initiatives in the course of the project including Process initiatives and a Change tracking system.

Confidential, San Francisco, CA

Senior Technical Project Manager

Responsibilities:

• Managed developers, Business Analysts and QA teams and their processes including Risk Management, Release Management and Change Control.
• Managed the team and processes to organize and lead the New Development of a custom stock rating and research and rules engine to the Schwab web site using CMM and SDLC.
• Planned and built Middleware server infrastructure in multi-state locations that included third party data feeds (Factset and WSOD) and complex Security issues.
• Directed the offshore development team’s efforts for development of equity grading system, SEC mandated disclosures, release processing and administration, bug tracking
• Managed various server moves and additions to help build out the backup and failover scheme.
• Ensured project activities and deliverables conformed to project workplans, managing issues or jeopardizes that arose against those plans.
• Managed many Compliance and Audit initiatives in the course of the project including SOX, SEC Disclosures, Hot Backup Server Installations and NDM extranet installations.
• Managed budget in excess of $2M

Confidential, San Francisco, CA

Senior Technical Project Manager

Responsibilities:

• Managed developers, Business Analysts and QA in Mainframe and Middleware testing and Development.
• Managed the team and processes to bring a new state-of-the-art web site search feature using natural language and allowing for site navigation and stock research focusing with CMM and SDLC and Web content management.
• Planned and built server infrastructure in four multi-state locations that included third party data feeds via TIBCO (Bridge and WSOD) and complex Security issues.
• Directed the development team’s efforts for C/CGI development and for its conversion to JAVA Barista including Release Management, Risk Management and Change Control processing and administration, bug tracking and compatibility using SDLC with Rational Clear Quest.
• Managed various server moves to help build out the backup and failover scheme.
• Ensured project activities and deliverables conformed to project workplans, managing issues or jeopardizes that arose against those plans.
• PM for many Compliance and Audit projects and initiatives
• New Product development with New Search Feature
• Installed data backup and account segmentation.
• Received Three Company wide Excellence in Service s

Confidential, San Francisco, CA

Senior Project Manager

Responsibilities:

• Managed mainframe specialist teams ranging in size from 5-15 people. In the infrastructure phase, managed the testing team and 6 QA/Testers and others in the testing process.
• Designed and built the processes and procedures for a new Test Management Office to manage all Main Frame Testing in the company working with development teams and their SDLC including Change Control, Release management, Risk Management and testing graduation
• Identified and scripted processes for workflow within the Testing Services department, spelling out the interaction between QA, MFTS (Test Environment management) and Test Management offices.
• Acted as liaison between the businesses, security, technical and other departments as needed.
• Provided workflow expertise, workplan management, management level reporting and a detailed task structure of the various branches within Testing Services including Management, Release Management, and change control for Pre-Prod development.
• Managed project activities and deliverables for various business enterprises as those activities fell within Testing Services.
• Managed and coordinated testing process for dozens of Testing Projects.
• Managed any issues or jeopardizes that arose against the test plans including Change Control, Risk Management and Release management.
• Managed the UAT testing effort for various large projects.
• Received a Company wide Excellence in Service

Confidential, San Francisco, CA

Project Manager/Contractor

Responsibilities:

• Directed activities of various project teams ranging in size from 7-10 people and including QA Analysts, Developers, Business Analysts and Network Engineers.
• Used CMM for relevancy and MS Project to track tasks and deliverables.
• Managed budget in excess of $1,000,000 and Identified and acquired necessary resources for each project.
• Acted as an interface between businesses, security, technical and other departments as needed.
• Provided workflow expertise, management level reporting and a detailed task structure for each resource.
• Created and communicated project definition, project plans and task and deliverables reports as needed and managed those plans to ensure their timely completion
• Successfully worked on projects involving complex Security issues such as, VPN’s, SMS conversion, installation of switches and firewalls Middleware and mainframe tool set replacement also many projects involving security and security studies.

Confidential, Oakland, CA

Testing Team Lead

Responsibilities:

• Directed the daily activities of a 10-12-person test team comprised of Business Analysts and Developers, Network Engineers, and QA/Test Engineers.
• Responsible for full team budget reporting and reviews in excess of $100,000 per month.
• Acquired and assessed applications for Y2K compliance.
• Built test environment for a suite of applications that included a number of interfaces and platforms to Mainframe and Middleware components
• Developed test and work plans for each application and managed those workplans accordingly.
• Assigned, oversaw and performed the development of a test script for each application.
• Performed tests, documented test results, and reviewed results and documentation of other team members.
• Managed a team of 7 direct reports.
• Served as main contact between the Project Management Office, hospital and vendor for a mainframe and client server Middleware environment.

Confidential, San Francisco, CA

Project Manager

Responsibilities:

• Provided project management expertise for small and large-scale projects including a Microsoft NT rollout and an Exchange rollout including Risk and workplan management.
• Budget responsibility for $2,000,000 annually with full budget reporting for each project.
• Assessed network and recommend upgrades for increased capacity as needed and assessed PC/LAN needs and implemented for various departments including Middleware and MF.
• Provided TCP/IP addressing as needed.
• Server migration in server rooms and data centers.
• Participated as member of Remedy redesign team, gaining extensive Remedy experience.
• Gained familiarity with ROLM phone Mod. 70 and 80.
• Cabled with CAT 5 and Coax.
• PM for many Compliance and Audit projects and initiatives
• Provided technical assistance and consulting to management to properly assess business needs.
• Maintained very high levels of productivity while maintaining high customer satisfaction.
• Received company wide Excellence in Service .

Confidential, San Francisco, CA

Systems Analyst/ Manager

Responsibilities:

• Performed Novell systems administration for 400+ users.
• Provided mainframe connectivity and support for IBM 3270, muxes, and Cisco and Synoptics hubs and routers.
• Maintained and updated CICS and TSO databases.
• Implemented programs for over 2,000 users at 2 different medical centers on more than 50 software programs including MS Office and customized mainframe applications.
• Worked as a member of the technology committee to establish Medical Center’s information systems requirements.
• Participated in the design, implementation and management of LAN and WAN systems.

Confidential, San Francisco, CA

Project Manager

Responsibilities:

• Installed software over various client networks including Novell and NT and customized software to LAN.
• Provided extensive technical support in hundreds of environments for all types of users.
• Traveled to site and trained professionals in software use and maintenance.
• Consulted with management teams and department heads to integrate software to local environment.
• Installed, customized and supported various software packages with links with mainframe, voice and other interfaces.
• Managed systems conversions and integration.