SUMMARY:

I am an accomplished product and program management executive with proven ability to deliver highly complex business solutions in large multi - national organizations. I have years of experience delivering software solutions in large organizations in a variety of industries and business lines. In this time, I have designed state-of-the-art software product features, led multiple and varied teams to blazing success, developed customer confidence in our products, and driven initiatives on the brink of failure to success. I enjoy working in a fast-paced environment that promotes organizational and personal growth. I am passionate about working with customers, and engineering teams to deliver customer focused solutions that bring value to the organization and their customers. I am a strong proponent of teamwork. I have masters in finance & accounting.

EXPERTISE:

Product Planning, Design & Roadmap * Program Management (Agile-Scrum, Waterfall) * Business Analysis * Process management * Strategic & Tactical Planning * Integration * Data Analysis * Quality Analysis * System Implementation * SDLC * Team Leadership

CAREER HISTORY:

Confidential

Lead Product/ Program Manager

Responsibilities:

• Top ranking and highly respected leader with expertise in multiple areas including but not limited to product, program and people management. In a matter of months, quickly rose up the ranks to managing a multi-million-dollar portfolio of Confidential projects for Confidential, who is one of Confidential ’s major clients.
• My leadership and management skills in handling the ESRA project, that Confidential was involved in, put it on the path of success for Confidential, Confidential and its partner vendors by securing a 20-million-dollar contract for Confidential .
• Demonstrated strong product discipline in Confidential projects with Confidential, Shell and Maersk leading to successful solution deliveries. I conceptualized and created reusable and extensible solution designs integrating and visualizing data from across data sources, projects and business processes
• The data models were used to build predictive algorithms that helped clients identify newer opportunities, process efficiencies and save cost.
• Oversaw and built roadmaps for product delivery across customer projects and effected holistic benefit for the customer and Confidential

Confidential

Lead Product/ Program Manager

Responsibilities:

• Successfully led the nation-wide launch of OpenText platform for billing (service terms and receipts), lending and leasing documents for Confidential ’s lines of businesses. Reinstated the flailing confidence of business and legal customers with my strategic & tactical planning. Brought about much needed organization, visibility of the project, open communication at all levels of management.

ConfidentialLead Product/ Program Manager

Responsibilities:

• Equipped only with minimal resources, I created product features, domain objects, and models for Commercial Real Estate Loan Origination System (CREOS) application. The product features that I developed for this multi-million-dollar product was adopted by the vendor of the CREOS into their core product design as a feature for across their customer base.
• Single handedly led a regulatory project to implement the NFIP to phenomenal success in a matter of 6 weeks that prevented penalties and regulatory action against Confidential . This was a high profile regulatory project with a hard deadline and was monitored closely by senior executives. My data design was used as the foundation for future enhancements because of its scalability. Despite the extreme pressure and tight timeline the pilot product was rolled out with zero defects. As a result, I received a sizable bonus.
• Quickly adapted to agile/scrum project methodology for a project and designed artifacts such as user stories, and an interactive prototype of the solution. My artifacts resulted in getting business approvals on business requirements in a matter of one hour in contrast to usual 2 weeks. The new process also served as clear and concise communication of the business needs to the developers and quality analysts.

Confidential

Lead Product/ Program Manager

Responsibilities:

• Single handedly planned and redesigned reporting tool called Investor and Advisor trax into a highly successful interactive business intelligence tool. The new product features was piloted for successfully for CIBC and eventually to other new & existing customers. They clients used this application to present reports to their mutual fund investors and dealers.
• Turned around a multi-million-dollar program from the brink of failure. One of the projects for Canadian Imperial Bank of Commerce (CIBC) was to convert the data from CIBC’s mutual fund origination system to Unitrax. The test runs of data conversion were failing forcing a “Red” project status. I took over the project, a day before the final test run was scheduled and fixed all the issues causing the failures resulting in a successful test run. Based on the successful test run the client decided to go forward with the program.
• While a compliance officer, I defined an export licensing compliance process for CFSC organization. During the audit reviews, the organization was marked as 100% export license compliant due to the process I put in place. The global team appreciated the compliance process I defined as best practice and adopted it for other organizations.

Confidential

Lead Business Analyst/ Project Manager

Responsibilities:

• My analytical and customer engagement skills during the CitiCommerce application helped clients understand the application resulting in increased usage of the application. This helped the bank retain clients, resulting in increased revenue.
• Successfully implemented Oracle 11i for four Confidential business lines in multiple countries and led the technical team in interfaces to general ledger and payment systems. I received a promotion and a sizable bonus for my performance in this project.
• I created a process to guide and provide a structured process for a team of business analysts reporting to me. The business analysis deliverables and process I designed for this project were considered best practice by the global team and other regional teams adopted this process.